KIA Complaints
View complaints related to KIA. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2025 KIA SORENTO- Dundalk, MD
Vehicle only has 5839 miles and this is the 2nd time the battery has been dead. First time was Dec 18th 2025. Vehicle purchased 7/5/25. 2nd time 2/5/26. First time the outside lights flickered for a long time before finally going off. 2nd time the outside lights didnt flicker and key fob wont even lock the car. We took the vehicle in for service after 1st dead battery instance and they told us we must've not closed a door or left a light on which drained the battery. Will be scheduling another service so they can fix the issue. There were no messages or symptoms of the problem prior to the failures. I am requesting that NHTSA document this as a potential electrical system safety defect.
Source: NHTSA WEB SITE -
2023 KIA CARNIVAL- Ravenna, OH
ABS was activating inappropriately creating a grinding/pulsating noise while I was attempting to stop at a light. The vehicle did slow down but despite the completely dry road service and sufficient stopping distance, the vehicle never came to a stop and ran into the vehicle in front of me. The vehicle is currently in the autobody shop to be repaired as it is not drivable (leaking fluids). I will be contacting my insurance company and an independent service center shortly to have it inspected. I will also be contacting Kia America, Inc.. There were no warning lamps or symptoms of the problem prior to the failure.
Source: NHTSA WEB SITE -
2021 KIA SELTOS- Blairstown, NJ
The contact owns a 2021 Kia Seltos. The vehicle was serviced under NHTSA Campaign Number: 25V099000 (ENGINE AND ENGINE COOLING), but the failure occurred. While the contact's wife was stopped at a traffic light, the vehicle stalled. While the accelerator pedal was depressed, the vehicle lunged forward and then stalled. The contact's wife was able to coast to the side of the road. No warning lights were illuminated. The vehicle failed to restart. The vehicle was towed to the dealer, where it was determined that there was no oil in the engine, causing the exhaust pin to be sheared off the exhaust camshaft. The vehicle was not repaired. The dealer informed the contact that when the vehicle was serviced in August of 2025, the engine was inspected; however, the recall repair was not performed. There were no oil stains found on the ground, and there was no warning light illuminated, indicating that the oil level was low. The vehicle remained at the dealer unrepaired. The manufacturer was made aware of the failure and refused to perform the recall repair. The failure mileage was approximately 110,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2019 KIA FORTE- Alburnett, IA
Engine stalled while driving causing the car to turn off in traffic. The vehicle is available for inspection upon request. This caused loss of power and steering at 45 miles per hour and could have caused a collision. A licensed and accredited auto mechanic has confirmed that the engine is a total loss. The same day and shortly before the engine stalled, a check engine light appeared. The driver was on his way home and had planned to park the car and have it towed to the mechanic the next day.
Source: NHTSA WEB SITE -
2017 KIA SOUL- Garner, NC
While driving under normal conditions, the check engine light began flashing and the vehicle suddenly lost power and entered limp mode. Acceleration was severely limited, making it difficult to maintain speed in traffic. The vehicle was later diagnosed with diagnostic trouble code P1326, which is associated with engine rod bearing failure. This caused an unexpected loss of engine power and created a safety risk while driving. The vehicle had to be taken to a dealership for inspection due to the severity of the power loss.
Source: NHTSA WEB SITE -
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2021 KIA TELLURIDE- Grand Forks, ND
The seat belt buckle in the driver position is failing to latch. It has to be pushed in multiple times in a row and very hard to get the seat belt buckle firmly latched. There has also been more than 1 occasion that I have been driving and all of a sudden the seat belt unbuckles and my seat belt not buckled light and dinging goes off. So it seemed it was fully buckled, but was not. This would be horrible if it unbuckled in a crash! This issues has been ongoing for about 2 months.
Source: NHTSA WEB SITE -
2023 KIA SPORTAGE- overland, MO
My dash and infotainment system shuts down and restarts as I'm driving. It's only happened twice so far 4 days apart. There's no error code and my diagnostics check out fine.
Source: NHTSA WEB SITE -
2016 KIA SORENTO- Sterling, VA
The contact owns a 2016 Kia Sorento. The contact stated that after starting the vehicle, while driving to the residence, the coolant temperature gauge went from COLD to HOT. The contact inspected the vehicle and became aware that smoke was coming from the engine compartment. The contact waited for the engine to cool down before driving to the residence. The coolant reservoir was extremely low, and coolant was added; however, the engine continued to smoke, and the coolant reservoir was empty after an hour. The vehicle was taken to a certified mechanic who diagnosed and determined that coolant was leaking from the coolant reservoir. The coolant reservoir was replaced; however, the failure returned within 5 minutes of restarting the vehicle. The mechanic then diagnosed the vehicle with complete engine failure. The vehicle was towed to the dealer, where the contact requested information on a Limited Extended Warranty Extension and a recall; however, there was no coverage for the repair. The vehicle was not repaired. The manufacturer was informed of the failure and opened a case. The failure mileage was unknown.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2019 KIA SORENTO- Colorado Springs, CO
BCM went out causing the shifter to not shift out of park. Reading online shows this is a very common issue with Kia vehicles
Source: NHTSA WEB SITE -
2017 KIA OPTIMA- Fouke, AR
My fiancée and I just recently bought this car with the 1.6T-GDi engine I immediately replaced the oil even though the dealership said that he just replaced it. I put 7 quarts of oil topping off from awk consumption after I initially changed the oil filter. Those 7 quarts were added over the period of three weeks and it’s just progressively gotten worse. I’m putting a quart to 1.5 quarts of oil in here every other day. Worried about it causing total failure & being at risk of being stranded with 2 kids due to the only engine I’ve been able to find that Kia doesn’t have any recall touched base on is the GAMMA 1.6 engine. The turbo GAMMA 1.6. The N/a 1.6 was covered but it has ungodly pop/clunking backfiring sound coming from either intake manifold or valve train please help. Times are hard enough as it is to be without a vehicle due to a fault other than none of my own the dealership extended powertrain warranty isn’t being honored by Kia even though they said it would just don’t want something to happen to me or the car that’s beyond my capabilities and knowledge and ultimately result in my spouse not having a reliable and/or safe means of transportation to/from work and commuting kids as well. Thanks in advance
Source: NHTSA WEB SITE