KIA Complaints

See attached document for complaint. My trim is falling off my kia. I called Kia pursuant to the enclosed recall and I was told there is no remedy yet. Are you kidding. Glue! This is not rocket science. I went to my Kia dealer and they merely stuck the trim back on and it flaps in the wind. Very dangerous! Must someone be killed by the debris? Also the value of the vehicle for resale plummets. It looks terrible with rubber exposed and rubber is falling off. Do something or sue Kia as a class action for refund on all vehicles affected.

The contact owns a 2023 Kia K5. The contact stated that while driving at approximately 5 MPH and approaching a stop sign exiting a parking lot, as the contact depressed the brake pedal to stop for a commercial truck stopped at the exit, the "collision warning" illuminated. The contact stated that the brake pedal went soft and depressed to the floorboard. The contact stated that he crashed into the rear of the truck. The contact stated that there was a slight dent in the metal frame of the truck. The contact stated that his vehicle's front grill and both headlight housings were crushed. The contact stated that the hood was crumpled back towards the windshield, and the radiator was punctured and crushed. The contact stated that the police were called and filed a report. The vehicle was towed to an impound lot. The contact had called his insurance provider. The contact stated that he was later driven to the ER by a friend due to neck pain and headaches. The contact stated that he was diagnosed with neck strain and no other injuries. The vehicle had not yet been diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 27,000.

When I drive over 65 mph, I feel the car lose stability, and sometimes I feel those movements in the steering wheel. Also, it doesn't show the actual tire tread depth. In addition. And there is a burning smell.

When driving my vehicle would not go over 31 MPH. Had to turn the vehicle off then restart to get it to clear.

Daughter was driving home from getting her kids from daycare and said she couldn’t see behind her from smoke and her boyfriend told her the car was on fire and she said the engine light came on and then all the lights came on and it started smoking more and a lady pulled over and told them get out because the car was on fire and 911 was called and she got out and got kids in the lady’s car and called me at work and I left and got there and the fire department was hosing down the car for about 45 minutes. They finally got the fire out which was contained under the car engine and Insurnace checked it out and gave me the estimate that was uploaded and told me that it was a mechanical failure from the engine so they won’t cover anything and I have to put a new engine in it because it has a big hole in it underneath. I am not even sure if they really looked at it because they told me they will give it back to me and I can’t afford to have it looked at. I had a warranty but was told it would be totaled out because a fire is a total loss and the warranty said even though I had coverage the day it caught on fire they won’t cover because they said the claim had to be placed before it got canceled which makes no sense to me but them and insurance said because there are recalls on engines for other same models of my car that Kia should have to make a recall for it since the engine is what caused the fire. I still have a payment on the car and waiting for them to get it back to my house and not sure when that will happen because it snowed and they keeps saying they can’t tow it back to my house. But I feel if other 3.3l engines within 2017 Kia Sorento then there needs to be a recall. I don’t see how there are absolutely no recalls on a car. I have yet to find a car that does not have a recall especially Kia’s and I have 2 of them and my other one has several recalls on it. Then magically this specific one that’s catches fire has no recall on it.

We do our oil changes routinely. We had one done not too long ago. We were driving to the store and all of a sudden the oil light came on, but the engine light never came on. And then about 30 seconds later, we heard almost like a thump sound like we had hit something but we didn’t. We pulled into the grocery store parking lot about a minute after that, and there was oil leaking out of my car. We tried to put more oil in, but it just kept coming out. We have tried to see what’s going on. We can’t tell. We plan to get it towed and looked at. I don’t know if it will turn back on because I didn’t want to risk it and my engine locking up, but this seems to be an issue as I have read some of the other complaints.

No warning lights/ indicators at all. Well taken care of vehicle 84,400 miles on the vehicle second owner. Had an oil change and my husband noticed bad blow by, had it diagnosed by a mechanic. They said we need a whole new engine. Dont understand how this would happen unless some manufacturer defect. No recalls apparently for this vehicle. Seems to be a common issue. Really sucks that I dont even have 100000 miles and need a new engine. We got screwed over as first time buyers with a huge loan ended up paying nearly 30000 dollars for this vehicle and the engine is already no good. I hope something comes of this because people are tired of getting screwed around by major corporations. Theres no reason why my engine should be no good with only 84400 miles and well maintained. Luckily my husband noticed when he did because who knows what would have happened if it had gone out while driving with no indicators that anything is wrong whatsoever. Could have been a bad crash for all I know.

There is a distinct click when the steering wheel is center (car going straight). there is a click and a notch feeling when you turn the wheel back and forth from center. Appears to be a common problem with the Kia Souls from 2010 - 2015. (Flexible rubber steering coupler) Dealer is charging $688 to change this $12 part. Dealer also mentioned it is important to fix because as it gets worse you can potentially lose steering control of the car. This type of safety concern I think should be a recall and fixed by Kia.

The vehicle experienced a sudden engine failure one day after undergoing a manufacturer emissions/service campaign at an authorized dealership. Prior to service, the vehicle operated normally with no warning lights, knocking, or drivability issues. After the failure, the dealership denied coverage and declined to inspect the engine oil. The vehicle was towed for an independent inspection, which found metal shavings in the engine oil, indicating internal mechanical engine failure. The sudden failure created a safety risk due to unexpected loss of engine function. The issue has been confirmed by an independent service center and the vehicle remains available for inspection. No warning lamps or symptoms were present prior to the failure.

I purchased my 2020 Kia Soul GT-Line brand new in October 2019. The vehicle was later subject to a Kia oil piston ring recall, which was performed by an authorized Kia dealership in July 2021. Rick Case Kia - Duluth, Georgia Despite the recall being marked as completed, the engine has now suffered catastrophic failure. An authorized Kia dealership (Nalley Kia, Lithonia, GA) performed an inspection and documented the following diagnosis: “Engine has loss of compression in 3 of 4 cylinders due to piston ring failure.” ? This confirms that the engine failed due to piston ring failure, the same defect addressed by the recall. The vehicle is currently inoperable and unsafe to drive due to engine failure and loss of power. Despite identifying the cause of failure, the servicing dealer and warranty administrator are refusing to process warranty coverage unless I personally pay $1,949.56 for a complete engine teardown. The cause of failure has already been documented by the dealership, making the teardown demand unnecessary and unreasonable. I do not consent to teardown at my expense. This appears to be a case of failed or ineffective recall remediation, resulting in engine failure and creating a serious safety risk due to loss of engine power. I am requesting NHTSA investigation into the effectiveness of Kia’s oil piston ring recall remedy and post-recall engine failures.