KIA Complaints
View complaints related to KIA. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2026 KIA EV9- West Palm Beach, FL
Instrument panel goes Black while driving. Keeps flickering on and off while driving. Took it to a dealer and they denied the flicker, even though I have 15 videos of it. Dealer just gave us the car back without fixing the issue and told us to live with it. This is extremely unsafe as we go up to a minute without seeing anything.
Source: NHTSA WEB SITE -
2022 KIA SPORTAGE- san diego, CA
THE DEALER FAILED TO COMPLETE THE ANTI-THEFT DET IGNITION CYL PROTECTOR, NOW MY CAR WAS STOLEN. THE DEALER TOLD US THAT THE RECALL WAS TAKEN CARE OF, THEY EVEN ADDED BOTH DECALS ON EACH WINDOW, THE DRIVERS AND PASSENGERS, THAT SAID ANTI-THEFT DECAL INSTALLATION COMPLETED, BUT THE MAIN REASON WE BROUGH IT IN WAS BECAUSE WE HAD RECEIVED A LETTER IN THE MAIL STATING THAT OUT 2022 KIA SPORTAGE HAD A RECALL ON ANTI THEFT KEY IGNITIONS. THE CAR WAS LEFT AT THE DEALER FOR MORE THAN 8 HOURS, TOLD US IT WAS READY AND COMPLETED AND THAT WAS NOT TRUE!
Source: NHTSA WEB SITE -
2023 KIA EV6- VA, VA
While driving at normal speed, my Kia EV6 experienced a sudden and complete failure of the ICCU system with zero warning. The vehicle instantly lost all propulsion power and all 12V electrical power, rendering the car uncontrollable and unsafe. I was unable to accelerate, unable to place the vehicle in gear, and unable to activate hazard lights. This occurred despite the vehicle being at approximately 99% battery charge. This failure created an immediate and severe safety hazard, as the vehicle effectively became a dead object in traffic without warning to surrounding drivers. There was no prior alert, no dashboard warning, and no indication of impending failure. This defect is well-documented and pervasive across the Hyundai–Kia–Genesis E-GMP electric vehicle platform and has persisted despite multiple recalls spanning several model years. Kia has acknowledged the issue through recalls but does not have a reliable or permanent fix. Even newer model year vehicles that are claimed to address the issue have experienced the same failure. If this defect occurred in an internal combustion engine vehicle — for example, a random, complete engine shutdown or fuel system failure while driving — it is highly unlikely that regulators would permit the issue to persist across multiple model years without resolution. The fact that this is occurring in an electric vehicle should not lower the safety standard. A sudden total loss of propulsion and electrical power is equally dangerous regardless of drivetrain. Critically, there is no assurance that this failure will not recur, even after replacement of the ICCU or related components. Owners are effectively being returned vehicles that can lose all power again at any time, without warning. It is deeply concerning that this issue remains unresolved after multiple recalls and multiple model years. Continued operation of these vehicles without a verified, permanent fix places the public at ongoing risk.
Source: NHTSA WEB SITE -
2019 KIA SORENTO- Houma, LA
The engine is completely burning all of the oil. I can feel a hesitation in the engine while driving
Source: NHTSA WEB SITE -
2021 KIA K5- Deerfield Beach, FL
The contact owns a 2021 Kia K5. While driving at an undisclosed speed, the contact heard a loud explosion coming from the rear of the vehicle, and there was a dragging sound coming from the vehicle. The contact stated that the rear seat raised up into the air with children seated in the seat. The contact became aware of fuel leaking and that the fuel tank was hanging down. The vehicle was towed to the residence and was later driven to a KIA dealer. The manufacturer was made aware of the failure. The approximate failure mileage was 116,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2013 KIA SORENTO- Prairie, ME
The contact owns a 2013 Kia Sorento. While the contact's granddaughter was attempting to start the vehicle, the vehicle failed to start. The contact stated that a special device was previously installed in the vehicle because of a legal matter. The vehicle was towed to an independent mechanic who installed the device, and the vehicle was inspected. The contact was informed that the device did not cause the failure. In addition, the cause of the failure could not be determined. The contact was advised to contact the dealer for assistance. The contact had received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic). The manufacturer was not made aware of the failure. The failure mileage was approximately 215,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2019 KIA SORENTO- Mogadore, OH
The contact owns a 2019 Kia Sorento. The contact stated that while driving at various speeds, the temperature gauge indicated that the engine was overheating. The contact became aware of puddles of oil on the driveway while the vehicle was parked. Additionally, the transmission warning light was displayed, and the vehicle hesitated to start while pressing the Push to Start button. The vehicle was taken to an independent mechanic, and the contact was informed that the oil level was extremely low. The vehicle had been taken to two separate independent mechanics, who both confirmed that the vehicle was losing oil very quickly; however, an oil leak was not found. The vehicle was then taken to the dealer; however, the dealer was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 100,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2017 KIA OPTIMA- DALLAS, GA
The vehicle is consuming excessive amounts of oil. The dipstick was completely dry before 5000 miles were up. I had to add some oil to the engine to avoid engine failure. I have reported this to Jim Ellis dealership in Kennesaw GA but I was told to drive the vehicle until it knocks or the knock sensor goes.
Source: NHTSA WEB SITE -
2009 KIA SORENTO- Skokie, IL
The contact owns a 2009 Kia Sorento. The contact stated that upon starting the vehicle, the check engine, ESC, and ABS warning lights were illuminated. Upon speaking with other independent mechanics, the contact was informed that the failure was likely linked to moisture that might have entered the ABS module. Upon investigation, the contact discovered NHTSA Campaign Number: 20V088000 (Electrical System, Service Brakes, Hydraulic); which the contact associated with the failure. The dealer was notified of the failure, and the contact was informed that the vehicle was already serviced under recall prior to owning the vehicle. The manufacturer was not made aware of the issue. The vehicle was not repaired. The failure mileage was unknown.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2025 KIA K4- Quincy, IL
There are times my vehicle keeps accelerating even though I’m hitting the brakes. Once stopped, it then doesn’t want to accelerate. I’ve reported to the dealership and they try to tell me it’s the type of transmission it has and that it’s normal. Continuing to accelerate while braking is extremely unsafe. My engine is also making a ticking noise that it never used to make. I bought my car brand new in October of 2025. I left the dealership with 9 miles on it, I now have 25k miles on it and I don’t feel safe driving it. The lane assist and emergency braking system is also extremely inaccurate and over corrects when it shouldn’t especially in bad weather. Emergency braking is detecting stuff in front of me that isn’t actually there, same with in reverse it sees things extremely far away and prevents you from moving, although it’s safe to do so.
Source: NHTSA WEB SITE