KIA Complaints
View complaints related to KIA. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2017 KIA FORTE- san bernardino, CA
I am emailing i have an issue with a my vehicle i took it in to the dealership and got the recalls performed and they still have not updated in the system i am trying to rent out my car on turo and am not able to do i also contacted the dealership and they said its all electronic what can i do to clear this up or speed it up am sorry am trying to get forward any sort of way you guys can help
Source: NHTSA WEB SITE -
2015 KIA OPTIMA- Mesquite, TX
My 2015 Kia Optima has a failing ABS/HECU module consistent with the Kia ABS fire recall. The brake lights stay on constantly even when the brake pedal switch is unplugged. If I unplug the ABS/HECU module, the brake lights immediately turn off, which confirms the ABS module is back-feeding power into the brake light circuit. I also previously experienced the ABS pump running with the vehicle turned off. Currently the ABS, ESC, EPS, and Brake warning lights are illuminated and all stability/ABS functions are disabled. This is a clear safety hazard affecting braking, electrical safety, and vehicle fire risk. I have already been to the Kia dealer twice and they dismissed the issue after only checking the recall fuse. They refused to address the ABS module itself even though the vehicle is unsafe. The recall appears insufficient because the module has now failed. I need Kia to replace the ABS/HECU module under recall safety remedy.
Source: NHTSA WEB SITE -
2023 KIA EV6- Independence, MO
I was driving on a residential street at fairly slow speeds, like 25 mph. There was a stop sign so I engaged the brakes and the car did not smoothly slow down but instead it felt like the back tires locked up and a skid started and I actually went into the intersection before coming to a stop. There was no ice, no sand, just the road surface and the skid in the rear of the vehicle.
Source: NHTSA WEB SITE -
2023 KIA SPORTAGE PHEV- North Las Vegas, NV
1. Hybrid system failure And check engine light on . 2. Car jerk while driving and gone to limp mode and my speed was reduced to 10 mph at traffic putting my self and other in danger . 3. My vehicle is currently at the dealership getting inspected this is the second time my hybrid warning light came on and the first time they told me nothing was wrong with my vehicle. 4. All of these symptoms happened at the same time while driving.
Source: NHTSA WEB SITE -
2024 KIA EV6- Easton, PA
Heard a pop, followed by power failure and warning lights to stop operating the vehicle. The ICCU unit had blown.
Source: NHTSA WEB SITE -
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2013 KIA SORENTO- BUFFALO GROVE, IL
As per a consumer affairs article, hub assembly and wheel speed sensors should be covered by power train and/or relevant warranty that comes with Kia. In 2021, after an oil change, certain sensors on the dashboard started showing up, and the dealership informed me that the wheel speed sensor and hub assembly needs to be changed. Though the warranty should have automatically covered it, I had to repeatedly communicate with the Kia customer service center before it was authorized. Though this part is supposed to last for 80000-100000 miles, something similar happened after an oil change, and the diagnosis from local car service center again pointed to the same hub assembly for the same wheel. I ended up redoing this service. Should this be covered considering that it came with a certain lifetime warranty and was a replacement by the OEM? Is there a concern about quality as it happened twice well before the normal time frame, and should I be reimbursed and compensated for the inconvenience caused. Please clarify. Dates: 9/27/21(Confirmed); 10/04/21 (Supposedly Installed); 08/08/25 (Reinstalled)
Source: NHTSA WEB SITE -
2024 KIA SORENTO- phx , AZ
The vehicle is jerky, loss of power, jolts, and very high concern of safety while in use.
Source: NHTSA WEB SITE -
2020 KIA SPORTAGE- Robards, KY
Driving to grandmas Christmas weekend on the highway all of a sudden my car couldn’t keep speed was shaking the check engine light came on. Now my cylinder one psi is only 50. I have noticed over 100 complaints with very similar car issues. I just bought this car 5 months ago from a dealership. I have barely put 4,000 miles on the car myself.
Source: NHTSA WEB SITE -
2016 KIA SORENTO- Seabrook, NH
Head gasket leaking, yes Causes engine to overheat. Radiator looses coolant and backs up into overflow. Makes heat and ac flow coolant fumes into vehicle. No longer clear air. Not yet. Still researching. Independent Mechanics shop. No There was no warning when the vehicle overheated
Source: NHTSA WEB SITE -
2025 KIA SORENTO- Fort Mill, SC
This incident started within the first 100 miles of ownership. The dealership hasn’t been able to recreate the incident. I put my 2025 Kia Sorento in the “automatic” drive position. I start driving and my transmission won’t shift gears. I looked down at my dashboard and it shows the vehicle is in “manual” drive gear 1. I look at my gear shift and it shows the vehicle is in “automatic” drive position. If I push the vehicle to its redline or approximately 5000 RPM’s the vehicle shifts and dashboard changes from “1” to “D”. In summary my transmission is malfunctioning and shifting intermittently on its own from automatic to manual drive and the gear shifter is always in the automatic shift position. This happens several times a month. I video taped the incident because the dealership didn’t believe me when I told them this keeps happening.
Source: NHTSA WEB SITE