KIA Complaints

Blank Instrument Panel Screen. abnormal CAN message which can cause certain instrument clusters with a 4.2” screen to reboot while driving. During this rebooting, the cluster will not show information such as the speedometer or telltales for approximately five (5) seconds. As a result, the subject vehicles do not comply with the visibility and illumination requirements of FMVSS 101, §§ S5.1.2 and 5.3.1

Location: Intersection of [XXX] and [XXX] Lakeville, MN Date/Time: [XXX], at approximately [XXX] Vehicle: 2025 Kia K4 (911 call placed at 10:08 am) On [XXX], while traveling toward the roundabout at [XXX] and [XXX], my vehicle experienced a sudden and violent unintended acceleration. Despite having my foot completely off the gas pedal, the engine began to accelerate the vehicle rapidly on its own. I immediately attempted to regain control by pumping the brake pedal repeatedly with significant force. These efforts had no effect; the vehicle continued to accelerate faster and faster. As the speed increased, the vehicle began to swerve, and I realized I was losing control while rapidly closing the distance between myself, the roundabout, and the vehicles ahead of me. Fortunately, the right lane was clear. Because the vehicle was already veering in that direction and the brakes were failing to slow the car, I made a split-second decision to steer into a large snowbank to avoid a high-speed rear-end collision. The force of the impact with the snowbank was substantial, resulting in the front body panel and a lower front component being torn off the vehicle. The Lakeville Police and Fire Departments responded to the scene and were required to dig the vehicle out of the snow pile. I have attached the official police report to this statement. Had I not maintained a safe following distance or made the decision to steer off the road, the result would have been a catastrophic multi-vehicle collision. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Immediately after getting Kia's latest recall "Voluntary Emissions Service Campaign" software update, my transmission began to Hard-Shift between neutral and 1st gear, and when slowing down, from a gear to a neutral position with the transmission. The car has lunged a few times when going from neutral to 1st gear position--concerning. This is most noticeable when car is cold, but is still always noticeable. Stop-and-go traffic it's also most noticeable. I have notified local dealership by phone message and email but have not heard back in 2 weeks.

My Seltos transmission heats up to such an extent that I have to get out of the car and park it for 45 minutes to have it cooled down. Has only 25k miles in it. Took to the dealership and they say nothing is wrong. Numerous reported issues of the same kind on Kia message boards regarding the same issue. Something to do with the dual clutch system and start/stop function

Bought the vehicle in February. The vehicle is burning oil too fast. In 1 week 5 qts. I don't drive much as I work from home. Kia dealer wants thousands of dollars. I paid for extended warranty.

The contact owns a 2019 Kia Sportage. The contact stated that the vehicle was experiencing excessive oil consumption. The contact stated that the vehicle required 6 quarts of oil every 1,900 miles. The vehicle was recently taken to Valvoline, where an oil change was performed. The contact stated that while driving 60 MPH the following day, the vehicle started shuddering and misfiring, and the failure increased significantly while idling. The check engine warning light was illuminated. The contact stated that the failure persisted while driving at 60-65 MPH on the same day, and the engine stalled. The low oil pressure, the battery, and the check engine warning lights were illuminated. The contact was able to pull over to the side of the road. The contact was able to restart the vehicle and continued driving; however, the vehicle continuously shuddered and misfired. The vehicle was taken to Valvoline, where the contact was informed that the engine was misfiring. The contact stated that the vehicle stalled while driving after the service appointment. The vehicle was taken to the dealer, where the spark plugs and other unknown parts were replaced. The dealer then test-drove the vehicle; however the failure persisted. The dealer determined that the engine needed to be replaced. The vehicle was not repaired due to the cost. The contact related the failure to an unknown engine recall. The manufacturer was notified of the failure and informed the contact that the cost of the repair would not be covered unless the failure was related to the engine rod. The failure mileage was approximately 90,000.

The contact called on behalf of her daughter who owns a 2017 Kia Optima. The contact stated while driving at approximately 60 MPH, the vehicle made an abnormal knocking sound, the cruise control was inoperative, the infotainment screen darkened, and the charging outlet was inoperative. The Check Engine warning light was intermittently illuminated. The vehicle was taken to the contact's residence, and the contact used a vehicle scanner to scan the vehicle. The contact stated that DTC: P1326 for the Knock Sensor Detection System (KSDS) was found, which detected excessive engine vibration. A dealer was contacted; however, the vehicle was not diagnosed or repaired by the dealer. No further information was available. The failure mileage was approximately 98,000.

At 79,000, the engine started running very rough. I took it to the dealer. It’s got a cylinder that won’t fire. I have an extended warranty( big $!) but I’m getting the runaround from Kia. It’s been almost 3 weeks. They’re dragging their feet because they know these Theta II engines are JUNK! I’ve maintained my own vehicles my entire adult life, and I don’t drive crazy either. It also had a knock sensor recall, which most likely kept this issue from being a recall

The contact owned a 2017 Kia Sedona. The contact stated that after parking in his driveway, there was white smoke coming from the front of the vehicle. The contact is handicapped and was assisted by his wife to exit the vehicle safely. The vehicle later caught on fire, and flames were visible in the front passenger side that spread to the rear of the vehicle. No warning lights illuminated before or after the failure. The contact stated that the front of the house was damaged, as well as the garage siding, along with an older truck parked in the driveway. The fire was extinguished by the fire department with water, and a police officer was on scene and tried to extinguish the rear with an extinguisher, but was unsuccessful. There was a fire report filed. The vehicle was towed a week after the fire to the insurance tow lot. The vehicle was deemed destroyed by the insurance company. No injuries were sustained. The manufacturer was notified of the failure. The failure mileage was 106,000.

I went into the store come out of the store and got in the driver seat shut my door and the rear windshield exploded. I looked it up online and there are other customer complaints of the Kia soul with the same issue of the rear window exploding I called Kia and they told me even if the warranty was still good on my vehicle that it would have to go under inspection and it still would be an if he situation because other factors could be making the windshield explode Kia was unhelpful rude and did not want to help with the problem