KIA Complaints

While driving our 2022 Kia Telluride under normal operating conditions, the panoramic sunroof glass suddenly and spontaneously shattered outward with a loud explosion-like noise. The sunroof was fully closed at the time of the explosion. There was no impact with any object, no debris strike, no road hazard, and no external cause observed. Weather conditions were clear, traffic was normal, and the vehicle was traveling at a normal speed. The failure occurred without warning. There were no prior cracks, chips, noises, warning lights, or messages before the incident. A large hole immediately formed in the sunroof glass, and glass fragments fell into the vehicle and were caught by the shade. The sudden shattering and loud noise scared the driver and passengers and created an immediate safety hazard, requiring us to pull over right away. Occupants were placed at risk of injury from falling glass and sudden driver distraction. For safety reasons, loose and hanging glass was removed after stopping the vehicle. At the time of this report, the vehicle has not yet been inspected by a Kia dealer, manufacturer representative, or independent service center, as the incident occurred recently (we have an appointment in two days). The remaining sunroof components and vehicle are available for inspection upon request. This appears to be a sudden and spontaneous glass failure occurring during normal vehicle operation.

My son owned the 2022 Kia s-K5 and lost his life in the same car ...him and my nephew died in this car last [XXX] one month after his [XXX] birthday...he was driving the car hit maybe black ice or the car lock up and went sideways on the payment for .3 of a mile and couldn't pick straits or gain control of the car and then hit a ditch n tree and satellites 2 total with the front of the car rolled the car over into a canal with water in drown and died ..the front air bags never deployed the side ones did but it took a lot of damage on the front were it showed them air bags was defaults and did not perform as a safe device as they are designed for ...then the seat belts were locked and that's cause them to not be able to get out of the car they was trapped in the car so this Kia safety equipment didn't do or perform the job it was intended for so them factors could of very well contribute to them 2 boys deaths so I'm putting an the Kia manufacturer as the responsible ones for building or producing such a bad none safe vehicle that has killed my son and my nephew....I feel that the Kia manufacturer should pay for there negligence and be punished for selling them to the public...it's not fair I'll never see my son again INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

While driving, the car all of a sudden lost power - forcing me to pull over. If this were to happen while on the freeway, a crash would have been imminent. This is a known issue with kia/Hyundai EV's where the ICCU fails and causes the vehicle to lose power suddenly.

0n 12-23-2025 I left our Kia Telluride with the engine running for 4 hours in our cul-de-sac. Eventually our neighbors told us the vehicle was running. The car was unlocked and the key fob was not inside. I know, stupid thing to do. I had to move the vehicle for an appliance delivery and accidentally left it is running. Approx nine months prior my wife thought she had pushed the button to turn vehicle off after parking in the garage and shutting the door. I was not home, but I received a notification on my phone from KIA Connect that the engine had been running for nearly an hour. I immediately contacted my wife, and she turned the car off. This is an extremely dangerous condition to ignore. For today's occurrence in the cul-de-sac, I did not receive a notification. I've learned that was because I let the Kia Connect App, Ultimate Tier package expires after the 1-year free trial subscription ended. It's my opinion that the extended, unattended run detection feature should be part of the vehicle and not behind a pay-walling APP. My GMC 2024 Yukon has 15 minute unattended shut down integrated into the vehicle. So, a precedence of a safety concern and of available engineering has been recognized by some auto manufacturers. Please don't ignore this condition.

Car said there was a 12V low battery danger and said to pull over immediately while driving. After taking it to the dealership, they said my ICCU went out. So they had to replace it. I've read that the ICCU on these cars are notorious for failing and needing replacement.

The contact owns a 2020 Kia Sportage. The contact stated that the vehicle was consuming an excessive amount of engine oil. The engine oil light was flashing and turning on and off. The vehicle was taken to the local dealer, who confirmed that an oil consumption test was needed. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 91,000.

My engine is under the Kia class action lawsuit for the KDS with the rod bearing clearance issues. I have done all my oil changes with paper work available. I got the update to the ECU several years ago as needed to be covered. Now my engine has failed and I took to the dealer to check but they said I didn't have a specific code and that they can't do any testing to verify it would be under the warranty. I called Kia Customer Care and have talked to them several times. They have told me there wasn't a need for the code and that the dealer could do other testing. The dealer stated that they can't do the BCT test due to a cylinder not having compression. I told Kia this is all related to the bearing going out and they said they can't do anything if the dealer said it's not under warranty. So I have now been going in circles with kia and dealer since 11/18/25. I sent kia another email on 12/15/25 and another on 12/18/25 due to not receiving a response. It's now 12/23/25 and still no response. They have a service bulletin that I seen online that was for dealers if any issues with testing they had other options but still nothing has been done.

Took to Kia for engine burning excessive oil. They determined the cylinder wall was scorched due to piston ring. The warranty people say it’s normal wear and tear and won’t honor the warranty. It’s still sitting in their engine bay because they want me to pay for the diagnostic which I don’t have. $4000 roughly for that but it needs a new engine. The warranty should be covering this! NEVER PAY FOR AN EXTENDED WARRANTY!!! They will not help you

Greetings, I have a base 2016 kia soul manual transmission that I thought was under safety recall for its engine, but when I search it says 0 unrepaired recalls, when I look this up it does claim my vehicle had this problem, but I never had a dealer fix it, I did contact the one I got it from a couple of years ago and asked if my vehicle qualified for the recall since it already has 200,000 miles on it but they never got back to me, did they just claim to fix it, because it has not been worked on. Still runs great at 300,000 miles but if the engine has a safety issue that might catch on fire then I want to get it addressed regardless of its high mileage

Two seatbelts failed in the rear of the car. One seatbelt in the third row seat and the middle seatbelt in the 2nd row back seat. This happened in quick succession soon after I purchased the car used from a Kia dealer in Orlando. The seatbelt in the third-row seat seemed to fold up and jam in a way that could not be unjammed. The middle seatbelt in the second row got stuck in its extended position, as if it were fully extended, and will not retract. The dealer is claiming that both failures were due to external issues and they are not covering them under warranty. But both issues seem odd to me -- the middle seat seatbelt is just fully extended and now won't retreat; the third row seatbelt folded up when it retracted but, in my experience, that happens somewhat frequently and usually the seatbelts just unfold and keep working. My concern is that this might be a sign that there is an underlying seatbelt manufacturing issue. The dealer is claiming that both seatbelt pretensioners need to be replaced. I have not repaired the seatbelt issues yet so they can both be examined. I can also sent photos of the seatbelts.