KIA Complaints

View complaints related to KIA. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2019 KIA SORENTO
    - Lansing, MI

    The contact owns a 2019 Kia Sorento. The contact stated that while driving at an undisclosed speed, the oil pressure warning light illuminated. The contact checked the oil level after arriving at the residence and noticed that it was very low, almost empty. The contact added two quarts of oil to the engine. Several weeks later, the oil pressure warning light illuminated. The vehicle was taken to the dealer, where the contact was informed that an oil consumption test needed to be performed. The contact stated that the vehicle passed the oil consumption test. The dealer cleaned off the top of the engine. The contact needed to add two quarts of oil every 1,500 to 2,000 miles driven. The contact stated that on a separate occasion, while her husband was driving at an undisclosed speed, the vehicle failed to accelerate as intended while depressing the accelerator pedal. The check engine warning light illuminated. The contact's husband was able to drive back to the residence at a slower speed. The vehicle was taken to an independent mechanic who diagnosed that the engine had failed and needed to be replaced. In addition, the contact was told that the manifold had melted and advised the contact to take the vehicle to the dealer. The vehicle was taken to the dealer, where it was confirmed that the engine had failed. The contact was informed that a bearing clearance test needed to be performed. The vehicle failed to pass the test. The contact was informed that cylinders #1 and #4 had misfired. The dealer changed the ignition coils. The contact stated that the failure had recurred, and the vehicle was parked and was no longer driven due to safety concerns. The manufacturer was made aware of the failure, but no assistance was provided. The failure mileage was approximately 65,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2022 KIA EV6
    - jericho, NY

    MY DRIVERSIDE FRONT DOOR WON'T OPEN, WHEN DOOR IS UNLOCKED, BOTH OUTSIDE AND INSIDE HANDLE WONT'T OPEN THE DOOR. YOU HAVE TO CLICK ON THE UNLOCK/LOCK BUTTON 15-20 TIMES TO GET THE DOOR OPEN. ALL THE OTHER 3 DOORS WORKS FINE.

    Source: NHTSA WEB SITE
  • 2020 KIA SOUL
    - Davenport, FL

    Car is suddenly stalling without warning during idling or slow acceleration. No check engine light initially appears. When the stall happens a check engine light comes on. When the car restarts there is not a check engine light. Car will sometimes mar a funny sound like a loud fan and jerking motion before acting “normal” but when idling at a light again will suddenly turn off. Car will start back up again, no warning lights, no check engine, etc. when doing a read of the computer there are no codes to determine any issues.

    Source: NHTSA WEB SITE
  • 2018 KIA FORTE
    - Shreveport, LA

    MY VEHICLE IS USING ALOT OF OIL AND WILL NOT START THE WARNING COMES UP IS CONCERNING THE OIL PUMP.

    Source: NHTSA WEB SITE
  • 2009 KIA BORREGO
    - Pell City, AL

    Something within the brake system is causing my shifter to not communicate with the brakes and will not allow my car to go into reverse or park. It stays stuck on drive or neutral. The only thing I can do is shut the car off and can’t do much except for move around the key until I can put the car into park. Then that is hot and starts making under the hood hot. Then the check engine light will go on and off. It is also making a leak of brake fluid somewhere which is making the brakes go to the floor and making it dangerous when trying to stop the vehicle.

    Source: NHTSA WEB SITE
  • 2019 KIA SORENTO
    - Burbank, CA

    1. Vehicle Information Make: Kia Model: Sorento Model Year: 2019 VIN: [XXX] Approximate Mileage: 87,000 miles 2. Incident Details Complaint Title: Critical Oil Pressure Sensor/Switch Leak Leading to Oil Warning Light, Rapid Oil Loss, and Safety Risk Narrative: I am submitting this safety complaint regarding a critical oil leak on my 2019 Kia Sorento, currently at 87,000 miles. The leak originates specifically from the Oil Pressure Sensor (Switch). Symptoms and Diagnosis: 1. I observed a significant amount of engine oil leaking onto the ground where the vehicle was parked, indicating a substantial loss of lubricant. 2.The oil pressure warning light has been illuminating intermittently on the dashboard, confirming that the engine's oil pressure or level has dropped to a critical point. 3.A dealership/mechanic officially diagnosed the issue as a severe leak at the Oil Pressure Sensor. Safety Concern and Precedent: The rapid and severe loss of engine oil creates an unreasonable risk of sudden engine failure/seizure while driving, which is an extreme safety hazard. Additionally, oil leaking onto hot engine components poses a potential fire hazard. I note that Kia has previously issued safety recalls and/or substantial warranty extensions for this exact type of Oil Pressure Sensor/Switch leak on other Kia models and earlier model years of the Sorento. This defect appears to be recurring in the $\text{2019}$ model year, suggesting the core safety defect has not been resolved for this vehicle group. I request that NHTSA investigate this specific issue in the 2019 Sorento and mandate a proper safety recall to replace the faulty component and eliminate the serious risk of engine failure and fire. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

    Source: NHTSA WEB SITE
  • 2014 KIA SORENTO
    - Dubuque , IA

    I got my car fixed and I’m still having the same issue. Seems like they just turned off the lights on my car and it’s still giving me issues..

    Source: NHTSA WEB SITE
  • 2020 KIA OPTIMA
    - Durham , NC

    Out of the blue I get a code for a misfire on cylinder one. Got in to head to work as normal and it was stalling and shaking so bad that I am scared to drive it. The next day the check engine light was on when I started it to seek out the issue. Car was manufactured in September 2019 but is the 2020 model year. I was told by a license mechanic this is related to an internal Kia engine issue. I contacted 800 333 4KIA to see if this was a known issue that they had a solution to. Of course I was told to self repair that my VIN is not covered under the recall. Can you tell me how Kia assumes that engine issues with the 2019s model year would have been fixed before the 2020 models were assembled? Sounds like my dream car is now my nightmare. 3rd White Kia Optima but I am likely leaving the Kia family if this requires a new engine.

    Source: NHTSA WEB SITE
  • 2020 KIA SOUL
    - Charleston, SC

    The engine began to sound like it was missing or sputtering. This occurred for a short period of time, and then the sound stopped. The next day the sound started again, shortly after engine seized while driving which created a very dangerous situation. After about 10 minutes the vehicle restarted, was making a sputtering noise, and was driven a short distance into a parking lot. Still, no warning lights appeared on the dashboard, vehicle was towed to a KIA dealership. At the dealership, 4 days later, We were told that the vehicle was completely out of oil. The check engine light, nor the oil icon, came on at any time. There was no evidence of an oil leak of any kind. There has been no damage to the vehicle. The vehicle has received regular oil changes either at a dealership or at a business that supplies oil change services. The engine seizing, really with no warning, created a dangerous situation.

    Source: NHTSA WEB SITE
  • 2025 KIA TELLURIDE
    - Bullhead City , AZ

    There is excessive noise coming from both passenger and driver side windows. It sounds like the windows are opened. The dealer said all seals are good but the windows aren't fully sealed.

    Source: NHTSA WEB SITE