KIA Complaints

View complaints related to KIA. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2019 KIA CADENZA
    - Greenville, SC

    While operating the vehicle, the engine suffered a catastrophic internal mechanical failure, resulting in an immediate and dangerous loss of motive power on the road. A subsequent physical diagnostic scan at an authorized Kia dealership revealed manufacturer trouble code P008800 (Fuel Rail System Pressure-Too High) along with universal engine misfire codes P030100, P030200, P030300, P030400, P030500, P030600. The dealership confirmed that the internal engine failure includes a shattered piston. Code P008800 is the primary mechanical failure indicator for active manufacturer warranty campaign WTY 0034 (High Pressure Fuel Pump Failure). The defective high pressure fuel pump suffered a primary mechanical failure, spiking fuel rail pressures to dangerous limits, causing all six cylinders to misfire, and inducing low speed pre-ignition (LSPI). This extreme combustion anomaly directly fractured the engine's internal piston. The dealership is currently attempting to clear these diagnostic trouble codes and perform an oil change, which would actively destroy the physical and electronic evidence linking the safety recalled component failure directly to the engine's catastrophic destruction. This component failure poses a severe stall hazard and a risk of total engine failure while operating at highway speeds. Photographic proof of the official dealer diagnostic report has been preserved.

    Source: NHTSA WEB SITE
  • 2013 KIA SOUL
    - Haltom city, TX

    Car caught fire while sitting in my driveway with no one in it for about 12 hours.

    Source: NHTSA WEB SITE
  • 2016 KIA SEDONA
    - South Easton, MA

    2016 Kia Sedona with power sliding doors. Both rear power sliding doors fail to completely latch upon closing. Doors make loud clicking sounds while attempting to close and require manual pushing to latch. Kia of Attleboro diagnosed and confirmed in writing that both rear door roller arm assemblies are completely missing the roller, and that this condition is contributing to the latching failure. Both power sliding door motors and rear door latches also need replacement. This is a safety hazard as the doors may appear closed but are not fully latched, posing a serious risk of doors opening while driving, particularly with children as passengers. The condition has been confirmed in writing by a Kia dealership. Kia Motors America issued Warranty Bulletin WTY019 in March 2021 specifically extending coverage for this exact latching condition on 2015-2017 Sedona vehicles to 15 years/unlimited miles. The covered components (motors and latches) have been approved for warranty replacement. However, Kia America has denied coverage for the roller arm assemblies despite their own dealer's written confirmation that these parts are directly contributing to the covered latching failure. Components are available for inspection upon request. No warning lamps appeared prior to failure. Problem developed gradually with increasing noise before doors failed to latch completely.

    Source: NHTSA WEB SITE
  • 2017 KIA CADENZA
    - Middletown, NY

    The contact owns a 2017 Kia Cadenza. The contact stated that while driving at various speeds, the vehicle suddenly lost motive power. The contact waited before restarting the vehicle and continued driving. The ABS warning light was intermittently flashing. The failure became more persistent, causing the vehicle to lose power steering functionality. The power steering and traction control warning lights were illuminated. The vehicle was taken to the dealer to be diagnosed, and it was determined that the Motor Driven Power Steering (MDPS) and Electronic Control Unit or Engine Control Unit (ECU) had failed. The parts to replace were Part Number: 56340/F60, a genuine OEM Motor Driven Power Steering (MDPS) Control Module. The vehicle was not repaired. The vehicle was not repaired. The contact stated that the vehicle was previously included in Manufacturer Recall Number: WTY039. The manufacturer was made aware of the issue, and a case was opened. The failure mileage was approximately 165,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2023 KIA TELLURIDE
    - Ooltewah, TN

    My 2023 Kia Telluride (VIN [XXX]) has an intermittent no-start/no-crank defect that has occurred on four separate occasions between [XXX] and [XXX] (mileage range 49,850–51,180). In each occurrence, the dashboard and infotainment system power on normally, but the engine will not crank when the start button is pressed, with both key fobs. The fault clears itself with no consistent trigger, making it undetectable by standard diagnostic scans after the fact. The vehicle was taken to Kia of Cleveland (2492 South Lee Highway, Cleveland, TN 37311) three times. On the first two visits (6/18/26 and 7/1/26) the dealer could not duplicate the fault and returned the vehicle unrepaired. On the third visit (7/17/26–7/27/26), the dealer successfully duplicated the no-start condition both on the vehicle and on a bench test after removing the starter, and replaced the starter under warranty (part #36100-3L160). Despite this confirmed and completed repair, the identical no-start condition recurred on [XXX], only 10 days and approximately 250 miles later. This is a safety issue: on [XXX], my wife was attempting to leave for work with our twin 5-year-old daughters in the vehicle when it failed to start. This is the type of defect that could strand occupants in unsafe locations or conditions (heat, cold, traffic, isolated areas) with no warning and no reliable workaround. I have video evidence of the [XXX] incident showing the vehicle's instrument cluster and infotainment fully powered with a no-crank condition, timestamped and showing the odometer reading. I am filing this complaint because the defect has now defeated a dealer-confirmed and dealer-executed repair, suggesting a root cause (such as an immobilizer/smart-key system fault, IBU communication failure, or intermittent wiring/ground fault) that has not yet been correctly identified. I am concurrently requesting a vehicle replacement from Kia America under Case #[XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

    Source: NHTSA WEB SITE
  • 2021 KIA SEDONA
    - Antioch, IL

    the drivers side passenger sliding door will not latch or close properly. The door started opening while driving and would not close. Luckily i had no children in the car at the time. The safety of my CHILD or any passenger could have been at risk. Driving while a van door is OPENING. I am taking it to the dealer this morning. Have to figure out how to get it there since the door wont close. Has not been inspected yet. The door ajar started to go off and the door started opening.

    Source: NHTSA WEB SITE
  • 2022 KIA TELLURIDE
    - Lower Gwynedd Township, PA

    The contact owns a 2022 Kia Telluride. The contact stated that while stopped on several occasions, the Auto START/STOP feature was activated, and the vehicle stalled. The vehicle was able to restart without any further issues. The vehicle was taken to a dealer on three separate occasions; however, the failure was not duplicated. The manufacturer was notified of the failure. The failure mileage was approximately 12,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2023 KIA FORTE
    - Tarzana, CA

    The A/C compressor field coil assembly failed on my 2023 Kia Forte. The air conditioning system is completely inoperative. The vehicle is currently [at my residence / at the dealership - specify location] and the component is available for inspection upon request. 1 This is a documented issue. Kia issued Technical Service Bulletin #048 (Revision TSB_CLI048_R1, dated November 18, 2022) for 2019–2023 Kia Forte models, which specifically identifies a defective A/C compressor field coil assembly as the cause of air conditioning failure. The TSB provides diagnostic procedures to isolate an open field coil circuit and states that replacement of the complete compressor assembly is not required when only the field coil is defective. The failed A/C system creates a direct safety hazard because it prevents proper defogging and defrosting of the windshield. 2 On [date of incident, if applicable], while driving [on 101 / in traffic], the windshield began to fog heavily. With the A/C inoperative, I was unable to clear the windows quickly. This significantly reduced visibility and made it difficult to see other vehicles and road conditions. 3 Proper A/C function is essential for safe driving in humid or rainy conditions. Without it, the vehicle's defrost system does not work effectively, which can lead to a crash. 4 NO. The dealership (Van Nuys Kia) and Kia America were contacted but did not schedule an inspection. I am seeking resolution before paying for a repair that should be covered under goodwill for a known defect. 5 The A/C began blowing warm air gradually. No warning lamps or messages appeared on the dashboard. There were no prior symptoms before the system became completely inoperative.

    Source: NHTSA WEB SITE
  • 2024 KIA EV9
    - Falls Church, VA

    When I started the car up, I noticed a little bit of chattering on the brake pedal, which seemed very unusual. I drove the car forward a little bit and then all of a sudden, all these lights displays and stop vehicle and check brake system now message showed up. The car was very sluggish to drive and had almost no brake pressure. I was able to drive it out of the parking lot (slowly and carefully). When I called a tow truck, I left the vehicle off for about 20 or 30 minutes, and then when I turned it back on, everything was fine no error messages and I had plenty of brake pressure. Post dealership update: They confirmed the issue and DTC code. Found that it was a ground wire that had a 3 ohm resistance (something about a “plastic coating” was mentioned in the paperwork!). They replaced the cable via SC360, and I’ve put about 800 miles on it since then with no issues.

    Source: NHTSA WEB SITE
  • 2018 KIA RIO
    - Saint Petersburg, FL

    The Components that have malfunctioned are the airbags, exaust system, electrical systems, sensors, gaskets, and a few other things. We had 5 failed clockspring repairs. The first (3?) under warranty, we paid for another when they said it was our fault, then that mechanic said that it needed to go back to a dealership because it was defective. I advocated for months for it to be evaluated. No one at kia helped me despite this being a repeat warranty issue. I finally found a shop that would waive a diagnostic and he confirmed the issues atleast with the airbags- however in order to fully diagnose the engine they also needed to replace parts in order to perform an oil consumption test. While the represenative did approve the repairs for the airbag, they have not given the dealership an answear about ANYTHING engine related- we need an answear if we should be waiting or having it towed out of there. They have had it for a month. We repeatedly try to get ahold of them but they ignore when we call or email them. The represenative also made sexist comments about "being a woman" and its clear our safety concerns are not being handled serioursly. Just like with the inside, we get codes for certian parts but not all the other parts that go bad. You can not just hook it up to a computer and see what is wrong because of all the issues with the sensors (all reported under warranty and never fixed). The car goes through over 30 quarts of oil in between changes, and we belive that the tempterature sensors do not actually work because there is an EXCESSIVE amount of heat that comes off the engine. The clockspring turned into steering colums, a seat, electrical. Otherwise we can not drive the car anyways and would be happy to hand it over to be dismantled and inspected if the NHSTA would be willing to do that- the car is INCREDIBLY defective. I am INCREDIBLY scared if I have to drive off with this thing. Its an absolute safety hazzard weather or not the computer is flagging it.

    Source: NHTSA WEB SITE