KIA Complaints

View complaints related to KIA. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2022 KIA EV6
    - Gray, TN

    The ICCU (Integrated Charging Control Unit) failed while the vehicle was charging at my home. It tripped the 60A circuit breaker for my EVSE circuit and now my EVSE is inoperable. The vehicle no longer charges via AC (Level 1 or Level 2) at any charging station. Attempting to charge the vehicle triggers a safety fault error on the EVSE indicating an electrical problem with the vehicle. Additionally, attempting to use the V2L (Vehicle to Load) adapter on the vehicle causes audible arcing sounds from the ICCU accompanied by a "Check Electrical System" message on the vehicle's display. These symptoms indicate a complete failure of the OBC (On-Board Charger) circuit inside of the ICCU. The arcing is most likely coming from a failed MOSFET. The ICCU has been recalled twice in this model, however it is clear that the software update "remedies" are not satisfactory. I had the most recent recall campaign SC327 completed during the month it was released in November 2024, yet it still failed only a year later. Reports of ICCU failures are constantly being posted online from "remedied" Kia EV6 vehicles. Software cannot fix a hardware design fault. The part should be redesigned to correct the cause of the defects and, if Kia doesn't want to replace every ICCU with new hardware, the warranty on the ICCU should be extended to unlimited miles and 15 years.

    Source: NHTSA WEB SITE
  • 2014 KIA SORENTO
    - Fountain, CO

    The car engine started on fire while I was driving after all the recalls were fixed and new engine installed. The car was completely destroyed the whole engine compartment was completely burned. Kia says it was an oil leak but that’s not true the car oil change was done regularly and was serviced within 3 months of the engine fire. I also had this vehicle parked inside my garage for 5 years and not a single drop of oil in the garage floor. Kia is also refusing to send me a full report of their findings from the fire inspection. Kia adjuster is acting in bad faith by not providing the fire report. The car engine was replaced new due to an earlier recall and within 10,000 miles the new engine caught fire. They don’t want to be liable for this engine fire but cars don’t just burn without any reason. The refusal of KIA adjuster to release the findings in the fire inspection is very concerning to other people driving this vehicle in the public. Where engine fire can cause their deaths and their families deaths. This is a safety problem

    Source: NHTSA WEB SITE
  • 2021 KIA SOUL
    - Dayton, OH

    Auto Start Stop Issue - Vehicle will stall and not start when waiting at a red light after you let go of break. All warning lights would turn on and stall.

    Source: NHTSA WEB SITE
  • 2022 KIA SOUL
    - Garden City, GA

    The contact owns a 2022 Kia Soul. The contact stated while driving at an undisclosed speed, the vehicle briefly jerked and jolted before returning to normal functionality. The check engine warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 50,000. The VIN was not available.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2015 KIA SORENTO
    - Chicago, IL

    My vehicle has a slow speed pick up and I’m getting code p0018 and has very rough idling !

    Source: NHTSA WEB SITE
  • 2025 KIA SORENTO
    - Fallbrook, CA

    Fourth time we've had the car go into limp mode. Now at the dealer for third time. Driver was driving and the car went into limp mode after activating the cruise control follow function. Husband was behind in our Toyota Tacoma truck and was able to pick her up with California Highway Patrol to get off the highway into a parking lot to tow her. No warnings, no messages on the dash. She was unable to accelerate to highway speeds and was capped, and felt that there was very little to no predictable responsiveness in the car's acceleration. Car now at dealership.

    Source: NHTSA WEB SITE
  • 2017 KIA SPORTAGE
    - Richmond, TX

    I was sold a Kia sportage 2017 in February. I was told this vehicle has no after market parts. After my vehicle catching fire and seizing on me June 26th of this year so 4 months after buying the vehicle. It was discovered that an after market starter is indeed in this vehicle with loose wiring. I could have lost my life on my way home. The dealership has been nothing but a pain since this experience I have encountered. My insurance was involved but was told I need to bring this issue to Kia. Contacted Demontround Kia multiple times was never helped once. Contacted Kia customer care. I have a claims agent who has been no help whatsoever. I was told to get my car towed to West side Kia, which they have been rude from the start and have been no help. They actually want me to come out out of pocket for engine related damages that was not my fault given that I’ve only had the car for four months before the engine seized on me and caught fire on my way home from work. When I told a server worker at Westside that I don’t believe that I should be paying out of pocket he had somebody else contact me. They emailed me that same day to call them as soon as I can. I called them immediately after I got the email and didn’t even receive an answer. Nora call back and I called multiple times for the next consecutive days and I finally get an email saying sorry they were moving buildings that is very unprofessional. There was no point to email me originally to tell me to contact you then.

    Source: NHTSA WEB SITE
  • 2014 KIA SORENTO
    - Phila , PA

    When start up there’s a clacking sound then it goes away, while the vehicle is warm you hear the clacking while driving vehicle

    Source: NHTSA WEB SITE
  • 2020 KIA TELLURIDE
    - Pelham, NH

    My 2020 Telluride started burning excessive oil at 65,000 miles. When the car runs out of oil, it stalls electrical systems such as the ABS and power steering. My car has run out of oil, including during dealer initiated oil consumption tests, 4 times. One of these times I was stopped on a hill. I rolled into traffic, unable to brake or steer! Kia will not admit to this defect in their engines in spite of the thousands of people who have had issues. The Telluride has the same engine as the Hyundai Palisade. Hyundai produced a service bulletin related to oil consumption issues with this engine. Kia has not. My personal car, most recently, burned through 7 quarts of oil in 2,800 miles!

    Source: NHTSA WEB SITE
  • 2025 KIA SPORTAGE
    - Mt. Sterling, KY

    After a hard crash from behind and then being pushed into another car, causing severe damage to the front and rear of the car (total loss), the airbags only deployed on the right (passenger) side. In addition, after the crash, the steering wheel was lying at the driver's feet, completely detached from its original position.

    Source: NHTSA WEB SITE