KIA Complaints
View complaints related to KIA. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2017 KIA SORENTO- Colorado Spgs, CO
My airbag sensor light is on; Kia dealer says it is an OCS sensor has an internal fault for the passenger side, but the sensor comes on when only the driver seat is occupied. I am told NOT to drive the car until it is fixed because the airbag will not deploy. Dealer has confirmed the issue and is quoting $1100 to fix if there is no recall posted on the vehicle. The system first appeared about 3 days prior to taking it into the dealer for inspection. Car is still at the dealer while review of recalls are undeway. We've found recalls for Kias for 2018 but not 2017
Source: NHTSA WEB SITE -
2015 KIA SOUL- Rockwall, TX
Headlamp Multi-Function Switch Service Campaign Hazwewdiouse may cause colition or vision impairment. from ongoing traffic and or insufficient illumination While driving lights will flicker, causing drivers to high beam you, it does not matter if the high beams are on or not, the light will randomly flicker and turn off, very dangerous in southern and eastern areas, there is limited to no street/road Lights It has been noted that For some 2014 Kia Soul models, Kia issued a warranty extension and a service bulletin (SC330) to address intermittent flickering of the low/high beams. This is caused by wear on the contact points inside the multi-function switch, which controls the headlights and turn signals. Kia has extended the warranty on this specific component from 5 years/60,000 miles to 15 years/unlimited mileage from the date of the vehicle's first service. If your headlights are flickering, you can have a Kia dealer diagnose and replace the switch at no cost to you under this warranty extension. This malfunction is not just happening to the specific year, Component: Headlamp Multi-Function Switch Problem Description: The vehicle's headlights and/or high beams intermittently flicker and turn off while driving. This is a severe safety hazard, as it causes momentary vision impairment and can lead to a collision. Hazardous Condition: The flickering and sudden deactivation of the headlights cause temporary blindness for the driver and can lead to a loss of control or a collision. The erratic light behavior causes a "high-beam" effect on oncoming traffic, causing other drivers to react by flashing their high beams in an unprovoked manner. This issue is extremely dangerous in areas with limited or no streetlights, where visibility is already compromised. History: I have experienced this issue on multiple occasions. I am aware that Kia has issued a service campaign (SC330) for certain Kia Soul models regarding this issue, but my vehicle is not included in
Source: NHTSA WEB SITE -
2022 KIA EV6- Inverness, IL
The air bag (SRS) floor wire harness running directly under the moving front driver and passenger seats are assembled with no shielding or protection. So they are subject to being severed or damaged, and the wires are at risk of corrosion if exposed to moisture or road salt. This is clearly a preventable safety issue. However, Kia and Hyundai are not providing warranty coverage. And replacement of a damaged harness is ~$9,300+ because the harness apparently routs behind the dashboard and to the engine compartment.
Source: NHTSA WEB SITE -
2018 KIA OPTIMA- WILDWOOD, MO
Trunk latch broke leaving it impossible for someone in the trunk to get out and very difficult for someone on the outside to open the trunk
Source: NHTSA WEB SITE -
2013 KIA SOUL- BURAS, LA
Brake petal sensor broke keeping the tail light on. Has trouble accelerating and throws the traction light on burnt up battery, both front door locks have broke with no reason. Wipers broke does not give water.
Source: NHTSA WEB SITE -
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2022 KIA TELLURIDE- Dallas, NC
The Telluride has developed a shimmy. At first, the shimmy was noted at lower speeds, around 35 to 45 mph while under minimal load such as going uphill and slightly accelerating. The car was taken to the dealership. The tires were balanced. We were told no other problems. A month later, same thing, same result. We just took a 2700 mile trip. The shimmy is apparent at higher speeds and in all transmission modes of operation.
Source: NHTSA WEB SITE -
2021 KIA SELTOS- FORT WORTH, TX
After being stopped while driving when the car turns off, when re-starting sometimes the car will turn off, I have to put my car into park in the middle of the street to restart the engine. Other times, it will start alerting me to "push the start button" as if my car isn't on already. This causes me to come to a complete stop in the middle of the intersections and puts me at risk.
Source: NHTSA WEB SITE -
2021 KIA TELLURIDE- Charlottesville, VA
Sunroof fails to close. Problem is known as there are multiple reports stating that the sunroof deflector breaks within a few years on Kia Telluride. Vehicle cannot be driven as you cannot lock the vehicle when a window is open/weather impacts drive-ability..
Source: NHTSA WEB SITE -
2025 KIA CARNIVAL- Cumming, GA
12V battery drains if the car is left unused for more than 3-4 days. Car needs to be jumped to start it up again. The issue occurred in August and I jumped it first time. It started happening again September and had a service appointment with Kia. They hard reset the software but the issue occured again every time I left the car unused for more than 3-4 days.
Source: NHTSA WEB SITE -
2025 KIA CARNIVAL HYBRID- Munroe Falls, OH
The car fails to accelerate sporadically, occurred multiple times in a 2 day period. First time was getting on an on ramp to the highway, I got up to 55 MPH then couldn’t accelerate anymore even with my foot on the gas. I dropped down to 32 MPH and had to merge onto the highway at that speed. I had a semi fly up behind me and swerve around me because I was going so slow, I’m thankful there wasn’t an accident, I had 6 passengers and it could’ve been a very bad situation. It finally gave some acceleration but even then later gave out when driving on the highway. I went from 70 to 53 MPH before I could accelerate again. Other times it happens I was on a road going 35 MPH and it wouldn’t accelerate anymore, dropped down to 26 MPH. I can only coast and pressing the gas just revs the engine, going up to 4000 RPM. It only happens when already driving, not from a dead stop (at least so far). This has happened in all 3 driving modes, Eco (happened the most in this mode), Sport and Smart mode. This has to be addressed and fixed, I’m nervous to drive the car or have my family ride in it. There were no warning lights showing and the diagnostics are stating normal. I’m taking it to a dealership today. The one detail I noticed that happened consistently was the car seemed to be stuck in a mode not being able to determine if it’s in charging, electric or hybrid mode and tries to combine them. There’s a graphic on the display that shows the power either coming from the battery to the front wheels OR from the front wheels to the battery, never arrows both ways. When this happened, there were arrows going both ways from the batteries to the front wheels and from the front wheels to the battery at the same time. Finally when I could accelerate again, the arrows were going one direction. Please report this and make Kia fix this terrible safety issue.
Source: NHTSA WEB SITE