KIA Complaints
View complaints related to KIA. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
-
2013 KIA SOUL- Braselton, GA
The steering wheel has a knocking in it. KIA has issued TSB CHA074 for the problem, the deterioration of the MDPS Flexible Steering Coupler. The bulletin covers my 2013 KIA Soul. It's annoying and sounds dangerous.
Source: NHTSA WEB SITE -
2012 KIA SORENTO- Birmingham, AL
Hey I’ve Recently Wrecked My Vehicle Due To Malfunctions This Year Just A Few Months Ago & I Reported It To The Dealer Before I Crashed It. That Something Was Wrong With The Engine And Also Sent The Dealership I Purchased It From Videos Before Hand But Nobody Would Listen To Me. Now My Car Is Sitting In A lot Engine Blowed And I Can’t Afford Another One. I Have Proof , Names And Also Couldn’t Get My Car Fixed Because I Only Had Liability Insurance Only. No Report Was Filed Because Me And The Other Vehicle Was Transported To Uab Hospital.
Source: NHTSA WEB SITE -
2017 KIA FORTE- Orlando, FL
my life was unsafe by being put in this vehicle whos engine was damaged and caught on fire while driving it as a MILITARY soldier.
Source: NHTSA WEB SITE -
2023 KIA SORENTO HYBRID- Eureka, MO
On passenger side interior between glove box and dashboard, there is a textured, metallic trim plate that during a sunny mid day, casts a reflection on the passenger side window over the top of the where the passenger side rear view mirror is.
Source: NHTSA WEB SITE -
2024 KIA TELLURIDE- Lawrence, KS
Air conditioner quit working and dealership said a small rock or bug hit the AC condenser and caused the freon to leak out. After researching this seems to be a very common issue with the Kia Tellurides and there should be a recall issued for the design flaw. Vehicle only has 5,200 miles on it.
Source: NHTSA WEB SITE -
-
2014 KIA OPTIMA- Saint Louis, MO
The contact owned a 2014 Kia Optima. The contact stated that while driving at an undisclosed speed, the contact was flagged down by a nearby driver. The contact was informed that fire was coming from underneath the hood. In addition, the contact stated that several unknown warning lights were illuminated. The vehicle was driven to the shoulder of the road. The contact and the contact's dog exited the vehicle. No injuries were sustained. The fire department and Police were called to the scene. The fire department extinguished the fire. The vehicle was towed to the contact's residence. The fire report was unavailable. The vehicle had not been inspected. The contact had received a recall notification NHTSA Campaign Number: 21V331000 (Engine and Engine Cooling). The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 160,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2025 KIA K4- SIERRA VISTA, AZ
THIS SAME INCIDENT HAD HAPPENED 6 TIMES PRIOR TO MY BEING ABLE TO TAKE A PICTURE OF MY DASHBOARD. THE CRUISE CONTROL CHANGES ON ITS OWN TO 90 OR 110 MPH AND THE ACCELERATION BEGINS ON ITS OWN VERY AGGRESIVELY. IT HAS NOTHING TO DO WITH THE SPEED LIMIT AS YOU WILL SEE ON THE PICTURE, THE SPEED LIMIT IS 65 AND I HAD ALREADY STEPPED ON MY BRAKE TO WHERE MY SPEED WAS THEN 59. I HAVE TAKEN IT FOR SERVICE AT ED MORSE KIA IN SIERRA VISTA, AZ AND THE PROBLEM COULDN'T BE DUPLICATED OR FIXED. I HAVE TOLD THE SALES MGR. AND SERVICE MGR. ABOUT THIS AND LEFT MESSAGES FOR CALL BACK AND HAVE NOT BEEN ACCOMODATED. I AM NOT SAFE IN THIS SITUATION. THEY ARE AWARE THIS IS A PROBLEM FOR OTHER KIA VEHICLES AND THERE IS A GOOGLE SEARCH THAT SHOWS THE SAME CONCERNS (WHICH I HAVE A PICTURE OF AS WELL). AN ADDITIONAL PROBLEM (NOT ASSOCIATED WITH THE INITIAL SAFETY ISSUE, THERE HAVE BEEN SEVERAL TIMES WHERE THE SPEED LIMIT ON MY DASHBOARD HAS CHANGED TO 90 WHEN THE ACTUAL LIMIT IS 45 ETC. MY MAIN CONCERN OF COURSE IS THE SELF ACCELERATION.
Source: NHTSA WEB SITE -
2022 KIA SORENTO- Scottsdale, AZ
I am filing this complaint regarding a serious transmission defect in my 2022 Kia Sorento. The vehicle frequently hesitates, stalls, and at times fails to accelerate properly, creating a dangerous situation when driving in traffic, merging, or crossing intersections. This poses a direct safety hazard to me, my passengers, and other drivers on the road. I brought the vehicle to Mark Kia Service in Scottsdale, AZ. The dealership acknowledged that the transmission issue is a known defect in this model. However, they refused to repair the problem unless they could “replicate” the malfunction during their testing. Because the issue is intermittent, it does not always occur on demand, leaving me without any repair or resolution despite the safety risk. This policy effectively forces consumers to continue driving unsafe vehicles. I have already experienced several close calls where the vehicle’s hesitation and lack of response nearly caused an accident. The defect is widely reported among other owners of the 2022 Sorento, yet Kia and its dealerships are failing to provide adequate remedies under warranty. I am submitting this complaint to request an investigation into Kia’s handling of this matter. The failure to repair a known transmission defect, despite documented safety risks, places drivers and the public in harm’s way. A recall or mandatory corrective action should be considered to ensure consumer safety.
Source: NHTSA WEB SITE -
2020 KIA FORTE- Stockton, CA
Equipment premature failure. Dashboard screen bubbling and separation. Beyond 36 months warranty but early failure 2020 vehicle with 28,000 miles
Source: NHTSA WEB SITE -
2022 KIA SORENTO- Cincinnati , OH
2022 Kia sorento under 86,000 miles is jerks intermittently but no codes are being shown. Currently at the dealership and tech suspects transmission, which has been reported by numerous consumers of this issue but the recall was only applied to certain Kia sorentos and it should be broader.
Source: NHTSA WEB SITE