KIA Complaints
View complaints related to KIA. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2017 KIA OPTIMA- Dennis, TX
Engine completely shut down when driving it. Had it replaced among many other things then found out it was part of a class action lawsuit. I have spent two years trying to recoup the money I lost in repairs and the cash I paid for the car.
Source: NHTSA WEB SITE -
2022 KIA TELLURIDE- Hastings , MI
? The issue I’m experiencing is with the power windows. The problem comes and goes—sometimes none of the windows in the car will roll down at all. When this happens, there is nothing I can do to get them to work. Other times, the windows work normally. This is a safety concern because if the windows won’t roll down, we have no emergency exit from the car besides the sunroof. The sunroof has not had any issues. There have been times when only the driver’s side window will work, but none of the other windows will, even though each seat can normally operate its own window without a problem. I have not had the car inspected yet by a dealer or service center. I was first checking to see if there were any recalls or other complaints, and I did notice other people reporting the same issue. No warning lights, messages, or other symptoms appeared before the problem started. It just happens randomly.
Source: NHTSA WEB SITE -
2020 KIA SPORTAGE- Massena,, NY
The contact owned a 2020 Kia Sportage. The contact stated that driving at 25 MPH with her daughter, another driver on the opposite lane, alerted them that the engine was on fire. Upon checking the rearview mirror, the contact noticed black smoke. The contact pulled over to the right side of the road, turned off the vehicle, and exited. The front hood had partially opened on its own, revealing flames coming from the engine. Coolant was leaking from under the passenger side of the vehicle. The contact called 911. No warning lights were illuminated before or after the incident. No injuries were sustained, and no medical attention was required. The contact has experienced panic attacks and issues sleeping as a result of the vehicle fire. The fire department extinguished the fire. A police report was filed, but the report number was unknown. The vehicle was towed off the scene to Leo's Auto Body Parts. The vehicle was destroyed. The manufacturer was informed of the failure and offered no assistance. The failure mileage was 63,120.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2019 KIA OPTIMA- Orlando, FL
Odometer Fraud. The contact purchased a 2019 Kia Optima. The contact stated that it was discovered that there was a mileage discrepancy after the purchase. The vehicle was a dealer sale. At the time of purchase, the vehicle mileage was 51,000. It was later discovered that the mileage was 82,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2025 KIA TELLURIDE- Auburn, AL
Headlights does not display full visibility. It seems as if the headlights are cut off with blind spots. Headlights doesn't have full visibility. Headlight projection is not 100 percent. Dealership technician have said Kia doesn't have a fix for it. When its very dark outside their are blind spots. Vehicle smokes from the exhaust. Upon acceleration it feels rough with trembling effect.
Source: NHTSA WEB SITE -
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2015 KIA SOUL- Spartanburg, SC
Driving home from supermarket. Car made a loud bang and started smoking from under the hood. Pulled over into parking lot. Car continued to smoke and within minutes caught on fire from under the hood. Car was engulfed in flames within minutes.
Source: NHTSA WEB SITE -
2020 KIA SPORTAGE- Jeffersonville, IN
Update: after second opinion from another auto shop they said my car entered limp mode to prevent fire. Again, I had no warning! Kia tried to tell me the engine light must have came on and cleared itself (engine lights don’t clear themselves) and they refuse to check the recall fix of the HECU. They tell me the recall has been fixed so it can’t be the problem. Myself and my kids were put at risk as this problem causes risk of wrecks or even fires and Kia is not wanting to take any responsibility for it. These are the same issues as other Kia’s but because of my vin number they won’t even speak to me (literally, called Kia Clarksville and left a message with a woman for service to call me back for repairs and they won’t even call me back to schedule the repair - they are charging me over $6000)
Source: NHTSA WEB SITE -
2019 KIA SPORTAGE- Sierra City, CA
The contact owns a 2019 Kia Sportage. The contact stated that the high beam headlights failed to illuminate as designed. The contact researched and learned of an undisclosed Technical Service Bulletin concerning the failure with the halogen bulbs on the 2020 Kia Telluride. The vehicle was taken to the dealer but was not diagnosed. The dealer confirmed that the VIN was not under recall or covered under warranty. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was 65,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2017 KIA SEDONA- Albemarle, NC
seats break easily and dont lock in place as well as control modulae harness from door to rear tail lights burn up
Source: NHTSA WEB SITE -
2022 KIA SOUL- Kennewick, WA
The contact owns a 2022 Kia Soul. The contact stated that the vehicle was consuming an excessive amount of engine oil. Additionally, the contact stated that the low oil pressure warning light failed to illuminate while the engine oil level was significantly low. The vehicle was taken to the dealer, where an oil consumption test was performed. The contact stated that on the first test, the vehicle had consumed 1.1 quart of oil after 1,946 miles. The contact stated that on the second test, the vehicle had consumed 1/2 quart of oil after 1,047 miles. The dealer informed the contact the oil consumption test met the manufacturer's guidelines, and the contact was referred to the manufacturer for assistance. The manufacturer was contacted but no assistance was provided. The failure mileage was approximately 51,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE