KIA Complaints

View complaints related to KIA. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2015 KIA SOUL
    - Zebulon, NC

    When I signal a lane change, the lights flicker or turn off completely. Happens often.

    Source: NHTSA WEB SITE
  • 2023 KIA NIRO PHEV
    - Parker, CO

    Unknown which component exactly as it does not throw a fault. I believe it to be transmission related as the behavior seems like a clutch to me, but dealership has not been able to confirm. Vehicle rolls freely in directions other than what is selected and does not respond to throttle input. Described the issue to dealer numerous times and they claim to have seen it. I do not believe they actually have. It is currently at the dealer for the fourth time about the issue. Currently claiming engine issues but the engine isnt even on when it experiences the problem. (PHEV) Has been occurring since purchase but very intermittent. Could not reproduce until enough trial and error when it did occur that I could reliably reproduce it. During my own testing and diagnostic is how I found it can roll freely in the wrong directions and is much more dangerous than just shaking was. Description: Within the first few minutes of the vehicle being turned on it can shudder against the brakes when stopped. It can stop responding to throttle inputs and roll freely in directions other than the selected gear while throttle input is ignored. It will start responding again after some time, I dont know what makes it start responding again. Does not show errors or messages. Reproduce: Plug in car, let it charge all the way to 100%. Unplug and immediately start car, move forward or backward a few feet at a time. Shaking against brakes will start, and at that time if you let off brakes and attempt to move car it can shake loose of clutch and roll freely. It does happen outside of this specific scenario and I have recording of such, but most of my recordings are in this scenario as it is difficult to catch such an intermittent issue Some recordings at: [XXX] More detailed here: [XXX] And many more stored locally because they're very large, available if desired. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

    Source: NHTSA WEB SITE
  • 2019 KIA SORENTO
    - Belfair, WA

    Excessively burn oil, have to put in a quart or more every 1,000 miles. Recently started sputtering like there was a miss in the engine when idling or barely pushing at acceleration pedal. Bad oil consumption started around 70k miles Engine sputtering started around 100k miles

    Source: NHTSA WEB SITE
  • 2020 KIA TELLURIDE
    - Mission Viejo, CA

    Paint peeling on the roof of vehicle, 5 years old, known problem to KIA. White Pearl Vehicles, KIA will do nothing to remedy this problem. It has been well known of an issue.

    Source: NHTSA WEB SITE
  • 2015 KIA SEDONA
    - Salt Lake City, UT

    The contact owns a 2015 Kia Sedona. The contact stated that while driving at an undisclosed speed, the engine overheated. No warning lights were illuminated. In addition, the thermostat gauge indicated that the engine was overheating. The vehicle was taken to the dealer, where it was diagnosed with a cracked head gasket. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact was informed that the repair was not covered under warranty because the mileage was over the limit. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 182,000. The VIN was unavailable.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2016 KIA SORENTO
    - Pasco, WA

    I have a pearl white painted Kia (2016) and the paint has severely flaked off where no damage has caused this. I believe the paint is defective, exposing the car to rust.

    Source: NHTSA WEB SITE
  • 2020 KIA OPTIMA
    - Rushville, IN

    My engine is burning lg amounts of oil. There has been a lawsuit regarding the same issues with Kia engines (specifically up to 2019 Optimas). The Theta 2 engine lawsuit is regarding excessive oil consumption/burning, knock sensor issues, and deeper engine issues. This has been an ongoing issue for me and is ultimately affecting my engine. Kia will not cover the defects or repair expenses despite knowing the concerns with prior Kia Optima engines.

    Source: NHTSA WEB SITE
  • 2025 KIA CARNIVAL
    - Durham, NC

    Vehicle Malfunction Report What component or system failed or malfunctioned, and is it available for inspection upon request? The vehicle's transmission and/or gear shifter system has failed to function as intended. When the gear shifter is set to "Reverse," the transmission has repeatedly shifted into "Drive" or "Neutral" instead. Concurrently, the vehicle's electronic backup camera system and audible sensor beep activate, indicating that the vehicle believes it is in reverse. The van is available for inspection upon request. How was your safety or the safety of others put at risk? My safety and the safety of others were put at risk on multiple occasions due to the vehicle shifting into the wrong gear. This has caused the van to unexpectedly lurch forward when I intended to back up. I have nearly collided with other parked vehicles and my garage door between 10 to 20 times. Has the problem been reproduced or confirmed by a dealer or independent service center? The problem has not yet been reproduced or confirmed by a dealer or service center, but it has occurred on numerous occasions and is a confirmed issue by the driver. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? To date, the vehicle and its components have not been inspected by the manufacturer, police, or insurance representatives. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? There were no warning lamps or messages displayed prior to the problem occurring. The primary symptoms of the malfunction are the vehicle shifting into "Drive" or "Neutral" instead of "Reverse," while the backup camera and an audible beep are active. These symptoms began almost immediately after the vehicle was purchased.

    Source: NHTSA WEB SITE
  • 2019 KIA SORENTO
    - East Brunswick, NJ

    The contact owns a 2019 Kia Sorento. The contact stated that while driving 65 MPH and depressing the accelerator pedal, the vehicle failed to respond as intended. The contact pulled over to the right side of the road and waited for several minutes before the vehicle started working as intended. The check engine warning light was illuminated. A dealer was contacted. The vehicle was taken to a dealer where it was diagnosed and determined that the transmission needed to be replaced, and that the transmission fluid was burnt. The contact had experienced the failure on several occasions. The transmission was replaced, and the vehicle was repaired. The manufacturer was notified on the failure and opened a case. The approximate failure mileage was 71,682.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2021 KIA TELLURIDE
    - COLORADO SPRINGS, CO

    ON SUNDAY, AUGUST 31, AT APPROXIMATELY 12PM, I WAS DRIVING SOUTH ON UNION BLVD., COLORADO SPRINGS, CO, BETWEEN ACACIA DR. AND CIRCLE DR., WHEN I HEARD A LOUD EXPLOSION COMING FROM MY ROOF. I DID NOT FEEL ANYTHING HIT MY CAR AND DID NOT SEE ANYTHING OR ANYBODY THAT COULD BE RESPONSIBLE FOR THE LOUD SOUND. I DROVE TO A SAFE PLACE AND GOT OUT OF MY CAR TO DISCOVER A HOLE IN AND SHATTERED GLASS FROM MY SUNROOF. FORTUNATELY, THE SUNSHADE WAS CLOSED, KEEPING THE GLASS FROM FALLING INTO MY CAR AND DAMAGING ITS INTERIOR OR HURTING ME. IT WAS A CLEAR 74-DEGREE DAY WITH NO TRAFFIC IN FRONT, OR TO EITHER SIDE OF ME. THERE WAS NO INDICATION THAT SOMETHING HIT THE SUNROOF. -WHAT FAILED OR MALFUNCTIONED: THE SUNROOF. -HOW WAS MY SAFETY PUT AT RISK: HAD THE SUNVISOR BEEN OPENED, SHATTERED GLASS COULD HAVE HURT OR CAUSED ME TO CRASH. -VEHICLE OR COMPONENT INSPECTION: IT IS AT THE PEAK KIA SERVICE CENTER BEING LOOKED AT NOW. I AM WAITING FOR MY INSURANCE CLAIMS ADJUSTER TO GET BACK WITH ME. -ANY WARNINGS OR KNOWLEDGE OF THE PROBLEM PRIOR TO THE EXPLOSION: NO. THERE WAS NO ADVANCE WARNING OR KNOWLEDGE. THE FIRST THAT I KNEW ABOUT THE SUNROOF WAS FROM THE EXPLOSIVE SOUND, WHICH SCARED THE HECK OUT OF ME. I HAVE MORE PHOTOS, BUT CAN'T UPLOAD THEM BECAUSE I AM STRUGGLING TO CONVERT THEM FROM HEIC TO JPG.

    Source: NHTSA WEB SITE