KIA Complaints

View complaints related to KIA. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2022 KIA SORENTO
    - Irvine, CA

    The vehicle will sometimes, after shifting from park to drive, roll backwards if on an incline, even while gassing. If not an incline when this occurs, the vehicle will not move forwards. This typically lasts for a few seconds before the transmission engages. This happens intermittently; the first time it happened to my family member, it almost caused an accident. Kia has attempted to repair this defect three times but has been unsuccessful. During the last repair attempt, the Kia tech told me that they’ve seen multiple vehicles with this issue, and that it is “normal” for Kia.

    Source: NHTSA WEB SITE
  • 2021 KIA SOUL
    - Independence, MO

    In November 2024, I was having issues with oil consumption and my car stalling while driving. I took it into Bob Sight Kia and explained that I'm constantly having to change or add oil to my car. They ran diagnostics and "fixed" the issue without any requests of maintenance records. The very next day after I picked it up, my oil light came on. I changed my oil November 2024, January 2025, March 2025, April 2025, May 2025. On May 10, 2025, while driving back from a family emergency, my transmission went out. I had it towed to Bob Sight Kia and was told the transmission would need replaced and it is under warranty, they did not request maintenance records then either. The transimission was replaced and I picked up my vehicle on June 5, 2025. My car started stalling again July 2025 and August 2025, I changed the oil each time. I took it back to Bob Sight Kia and was told I needed to provide maintenance records this time. I provided receipts of the above dates I changed my oil but was told my claim is being denied due to not having maintenance records from 2022 and 2023. I have called Kia Consumer Affairs and Bob Sight Kia. The general manager at Bob Sight Kia told me my car had been misdiagnosed in November 2024. I have explained to Kia Consumer Affairs exactly what I have been told by the dealership but they still refuse to replace the engine. My car currently has 73k miles and I am having to change my oil every 1500 miles. I believe my vehicle is under the engine recall and Kia will not honor it

    Source: NHTSA WEB SITE
  • 2022 KIA SELTOS
    - Burgettstown, PA

    My car was part of the piston ring recall. It burns over half a quart of oil per 1,000 miles. When I took the car in for the recall inspection, it was deemed that it needed a new engine. They then called me and told me that they “revised” the test, and it no longer would be getting a new engine. The car is still burning oil and makes a ticking sound. The recall issue was not resolved, and my car still has the symptoms relating to the piston rings being faulty. Kia did not fulfill their duty of the recall.

    Source: NHTSA WEB SITE
  • 2012 KIA FORTE
    - Lake Worth Beach, FL

    In forte koups installed with a factory wing allows for water to collect in taillights causeing a no start issue for my vehicle

    Source: NHTSA WEB SITE
  • 2022 KIA K5
    - BRONX, NY

    Gas tank expanding causing gas to drip from than tank onto the floor potentially causing a fire hazard.

    Source: NHTSA WEB SITE
  • 2018 KIA SPORTAGE
    - Guilford, ME

    Passenger outside rear view mirror the paint is peeling. It’s the original rear view mirror. Vehicle looks brand new except for that mirror.

    Source: NHTSA WEB SITE
  • 2016 KIA FORTE
    - Surprise, AZ

    I own a 2016 Kia Forte LX and have been experiencing repeated and dangerous electrical failures with the headlight and lighting system. When I turn on the headlights, they sometimes do not come on at all, or they shut off unexpectedly while driving. In some cases, using the turn signal causes the headlights to cut out completely. The interior dash lights flicker between dim and bright, and the tail lights are also affected. This is a serious safety hazard because it results in sudden and complete loss of exterior lighting (headlights and tail lights) while the vehicle is in motion at night. It significantly increases the risk of an accident. Online owner forums and repair shops confirm this issue is widespread in Kia vehicles, often traced to a failing multifunction headlight/turn signal switch. Despite the frequency of these failures, there has been no recall issued by Kia. I am requesting that NHTSA investigate this defect in the 2016 Kia Forte and related models, as it directly compromises driver and passenger safety.

    Source: NHTSA WEB SITE
  • 2017 KIA SORENTO
    - Puyallup, WA

    This 2017 Kia Sorento with the 3.3L V6 Lambda II engine appears to have had possible rod bearing failure or connecting rod failure. This vehicle has 107,987 miles on it when the incident happened. 2 hours into a drive on the highway, the car began to sound like it had a possible exhaust leak, however this was followed shorty by knocking which prompted us to pull over and just as we made the shoulder as the engine quit and began to smoke heavily. Went to quickly open the hood and the smoke died down in about a minute. Most likely due to the oil hitting the exhaust from the hole the rod left in the block. There were no oil lights or other indications that anything was going to happen prior to this. The vehicle has been maintained meticulously with all maintenance items. This vehicle is available for inspection. Let me know if this needs to happen prior to KIA getting ahold of it. Our entire family was in the car (5 people including our dog) and we were at highway speeds when this happened. Fortunately we were able to get over just before the engine blew. Also fortunate enough to open the hood fast enough to get it cool before it started a fire. We are going to take it to the dealer for inspection, however both the dealership and Kia Customer Care said this is not currently under any warranty for engine failure. I have yet to inspect myself to take pictures from under the car, so no inspection has been thoroughly performed. As previously stated, there was no warning lights, the car did sound like it started to have an exhaust leak no more than a minute or two before the knocking started.

    Source: NHTSA WEB SITE
  • 2011 KIA SORENTO
    - Mountain Top, PA

    Was on my way back from picking up my child father from work. My 2 kids were also in the car [XXX] & [XXX] old. My car started smoking and another motorist pulled down his window to let me know that my car was on fire from underneath. I immediately got all of us out of the car and my child father went to go pop the hood and noticed that fire was coming near the engine !! Made an insurance claim and they deemed the car as a total loss. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

    Source: NHTSA WEB SITE
  • 2020 KIA SPORTAGE
    - Columbus, OH

    I was driving home and the car kind of jerked, like it was down shifting, and the engine light came on. If I had to stop, it would almost stall out. When I got home I checked the oil and it was bone dry, however, my oil light never came on and I am diligent about oil and filter changes. I added oil to it, but the engine light still is on (flashing). The recall shows two, one for the hitch and one for an engine fire. I only received one for the hitch.

    Source: NHTSA WEB SITE