KIA Complaints

View complaints related to KIA. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2020 KIA SORENTO
    - HOUSTON, TX

    Kia Sorento has a well documented engine failure. The issue starts with the vehicle consuming engine oil. Subsequently the connecting rod bearings fail resulting in severe engine failure. This happens even with regular oil change maintenance. I experienced that with this vehicle. Kia was contacted but said this vehicle's vin did not fall under the list of affected vehicles in their class action lawsuit

    Source: NHTSA WEB SITE
  • 2017 KIA SORENTO
    - Carson, CA

    On 8/16/2025 my 2017 Kia Sorento experienced major engine failure which resulted in loss of power and severe engine misfiring. I submitted a warranty claim with full maintenance documentation to Kia cooperation but was denied coverage on 8/27/2025. This denial is improper because 1.The engine type is covered under recalls and/or the Kia Engine Class Action Settlement, which extends coverage to 15 years / 150,000 miles and my vehicle currently has 94423. 2.I complied with all maintenance requirements and have already provided numerous records. 3.Engine failure presents a serious safety hazard and has been widely reported.

    Source: NHTSA WEB SITE
  • 2023 KIA CARNIVAL
    - Millington, TN

    The power sliding door does not reverse when an object is in its path. The door closed on my sons body. He was okay we were able to pull the handle to make it open again but it did not stop on its own. Another instance the door did not stop closing when a toy went into the door. The door just crunched the toy and shut while beeping.

    Source: NHTSA WEB SITE
  • 2025 KIA K5
    - Colleyville, TX

    234/45/R18 - 94V bubble developed on exterior of front, passenger side tire AND the interior of back, passenger side tire within a year of purchasing vehicle new with this tire installed. The tire had to be replaced immediately to avoid a tire blowout.

    Source: NHTSA WEB SITE
  • 2024 KIA EV9
    - Santa Fe, NM

    Received the following warning on 8/16 with 6987 miles on the car: Critical EV Battery Warning Your EV Battery has a critical issue. Contact Roadside Assistance as soon as possible. Car has been in the dealership for a week with "no estimated repair timeline" due to the battery cells failing. Car will not fully charge and is at risk of suddenly losing power and stopping, per the dealer.

    Source: NHTSA WEB SITE
  • 2019 KIA SOUL
    - Katy, TX

    For some reason my 2019 Kia Soul is not included in the previous engine recall. My vehicle is experiencing severe oil burn which has caused the failure of a second catalytic converter. The first was replaced on 11/25/2024 and it is being replaced again on 8/28/2005. This failure is due to improperly heat-treated piston oil rings that lose their ability to seal, leading to cylinder wall damage, increased oil consumption, and potentially engine failure or fire.

    Source: NHTSA WEB SITE
  • 2020 KIA TELLURIDE
    - Avon, CO

    Sunroof could not be retracted due to track breaking during normal operation. Repairs have been made and part is not available for inspection. Passenger safety put at risk due to exposure to rain and cold in the passenger compartment. Problem confirmed at an independent service center. Vehicle was inspected at the service center. This happened without warning. Other owners have experienced the same problem.

    Source: NHTSA WEB SITE
  • 2021 KIA SEDONA
    - New Braunfels , TX

    The engine started knocking while I was on [XXX] between mile marker [XXX] and [XXX]. This area is under construction with no shoulders to access and pull over. A shutdown in this situation would surely cause a multi-car accident. There were no warning lamps. Car was towed to Ancira Kia in San Antonio. Here is the RO# [XXX] for reference. Also case number from Kia [XXX]. As there is no current Recall Kia refused to take responsibility. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

    Source: NHTSA WEB SITE
  • 2019 KIA SPORTAGE
    - Norton, VA

    The contact owns a 2019 Kia Sportage. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated, and the vehicle went to LIMP Mode. The vehicle was towed to the dealer, who performed an oil change and updated the Knock Sensor Detection System(KSDS). The contact stated that later, while driving, the engine oil warning light illuminated. The contact checked the engine oil and discovered that the oil level was extremely low. The dealer was made aware of the failure and informed the contact that the pistons were faulty, and the engine needed to be replaced; however, the mileage had exceeded the warranty coverage. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 95,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2015 KIA SORENTO
    - Monticello, MN

    Driving on highway and suddenly heard loud tapping/rattling sound from engine and then engine died resulting in total loss of power steering and acceleration. Was able to coast through an exit and into a parking lot. My entire family was in the vehicle and if we had not been able to coast to a safe spot we could have been involved in a high speed accident. Vehicle was towed to Kia dealership and they diagnosed it as connecting rod failure. No other inspections have been done. No warning lamps displayed before the incident occurred.

    Source: NHTSA WEB SITE