KIA Complaints

Vehicle experiences intermittent brake failure at normal and low speeds. No indicator lights are present, no warnings are given.

While adaptive cruise was engaged, the vehicle read Alabama highway 80 west state road sign and incorrectly interpreted the sign for a speed limit sign which is 55 MPH.The vehicle displayed a “80 MPH” speed limit sign on the instrument cluster and then began to accelerate. When I took it to the dealer for repair, the “turned off safety feature”.

I am submitting this complaint regarding what I believe is a premature paint defect on my Kia vehicle that has resulted in exposed bare metal and the development of rust on my vehicle. The factory paint has begun peeling and chipping away without any collision, misuse, or abnormal wear. As the paint has separated from the metal surface, it has exposed multiple areas of bare metal that are now actively rusting. I have attached photographs documenting the condition. While paint deterioration may initially appear cosmetic, I believe this issue presents potential safety concerns because the failed paint no longer protects the vehicle's metal body from corrosion. Continued exposure to moisture and environmental elements can allow rust to spread, which may: Accelerate corrosion of the vehicle's body panels. Weaken the structural integrity of affected components over time. Increase the likelihood of water intrusion into the vehicle, potentially damaging electrical components. Reduce the effectiveness of corrosion protection designed into the vehicle. Negatively impact the vehicle's resale value and long-term reliability. This condition appears to be the result of a failure in the factory paint system rather than normal wear and tear. The paint is peeling prematurely, exposing metal that should remain protected throughout the expected life of the vehicle. I am requesting that NHTSA review whether this paint failure represents a broader manufacturing defect affecting other Kia vehicles and determine whether an investigation is warranted if similar complaints exist. Additionally, I respectfully request that Kia acknowledge this premature paint failure as a manufacturing defect and cover the cost of restoring the affected panels, including proper rust remediation, surface preparation, priming, and repainting. Simply touching up the exposed areas would not adequately address the underlying defect or prevent continued corrosion. Owners should not be responsible for r

Vehicle Safety Complaint My Kia experienced an ICCU (Integrated Charging Control Unit) failure and was at the dealership for approximately two months while awaiting repairs. The ICCU and related components were replaced, and I was told the vehicle had been repaired. However, immediately after I received the vehicle back, the “Check Electric Vehicle System” warning illuminated again. Since that time, the vehicle has continued to experience serious electrical issues. The vehicle has unexpectedly shut off while stopped at red lights and has failed to restart on multiple occasions, leaving me stranded. This creates a significant safety hazard because the vehicle can lose the ability to move while in traffic, placing me and other motorists at risk. I have returned the vehicle to the dealership twice since the ICCU replacement, but the problem has not been resolved. The dealership has been unable to identify or permanently repair the defect. I have been without my vehicle for nearly three months this calendar year due to this issue. More importantly, I no longer feel safe driving the vehicle because I cannot trust that it will remain operational in traffic. I am submitting this complaint because I believe this represents a serious safety defect involving the vehicle’s electrical system and propulsion system. I request that NHTSA investigate this issue to determine whether other Kia owners are experiencing similar failures and whether additional action is warranted to protect consumers.

The OEM Hankook iON tires (285/45R21) on my 2026 Kia EV9 GT Line experienced acoustic foam delamination — the sound-dampening foam bonded to the interior liner of the tire separated and is moving freely inside the tire at highway speeds. At speeds above 55mph the steering wheel and car start to vibrate. At 70mph the vehicle becomes undrivable and feels as though the wheels may detach. This creates a serious and immediate safety risk to myself. I have largely avoided highway driving since the onset of this issue due to safety concerns. The problem was confirmed by the Kia dealership service advisor who performed a road force balance on June 15, 2026 — the technician confirmed the front two tires were off balance and needed replacement (but didn't save the report, their mistake). The road force balance did not resolve the issue. The service advisor also verbally confirmed that multiple other EV9 customers at the same dealership are experiencing the identical issue with no resolution, and that one customer has been waiting over three months while driving a loaner vehicle. The vehicle was inspected by the Kia dealership on June 12 and June 15, 2026. Kia Consumer Affairs was contacted and a case was opened on June 22, 2026 (Case #26202152). The assigned case manager never contacted me despite three follow up calls over three weeks. Kia Consumer Affairs ultimately directed me to contact Hankook — however Hankook's own published warranty process requires claims to be filed through authorized dealers, not consumers. There were no warning lamps or messages prior to onset. The vibration appeared suddenly at approximately 7,400 miles. The vehicle drove normally for several months prior to this onset with no vibration at any speed. The sudden onset after months of normal operation confirms this is a defect, not a vehicle characteristic. The issue has persisted since first appearing. *Video documentation of the vibration at highway speed is available upon request*

CATASTROPHIC FAILURE TIMELINE (13 DAYS) XXX: Delivery taken at 105,439 miles.XXX: My boyfriend noticed a cloud of smoke from exhaust as I pressed the accelerator pedal to leave the parking lot. I didn't notice because it was almost dark outside when leaving. He didn't notice again so he didn't stop me and told me when we got home. XXX (Day 12): Check Engine Light (CEL) on. Dipstick found dry. 2 quarts of oil purchased and added. Which brought the level right above the L line. Sent texts to both salesmen (Freedom and Driveway). Went to work in [XXX]. XXX (Day 13): Got home with Odometer: 106,974. Plugged Code reader into the vehicle and got Code P0597 logged at 1:04 AM. Tried both salesmen again through texts, email and or call. Have yet to get a reply from either. XXX posted review updates on both of my previous posted reviews for Freedom and Driveway. Received my first response from the Driveway review team only. XXX rear brake pads had been cutting into rotors a few days prior. I had to purchase a tool and pads to replace. XXX Documented loss of an additional 4 quarts of oil across 4 dates. XXX subscribed to Kia connect and the app also detected issue fault code P0597. And at a later date the app detected a 2nd fault code P0598 which went away a couple days later. May 14th finally got a hold of Justin Grable (GM Freedom) to discuss options. XXX trade-in is only option being given to me. DOCUMENTED DEFECTS & ROOT CAUSE Code P0597 (Thermostat Heater Control/Open): An electrical/mechanical failure that caused internal engine "hot spots." Engine Failure: Pre-existing piston ring tension loss causing catastrophic oil consumption (1 quart/wk). Consequential Damage: Chronic oil burning will poison the Catalytic Converters and foul all Oxygen (O2) Sensors. As of XXX my vehicle is now consuming 1 qt/day. ac is not working and now giving me 6 codes for engine light. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

instrument cluster began failing intermittently (tachometer first, then other gauges), and the dealer determined the entire cluster had to be replaced at a cost of about $3,000. The vehicle had 78,000 miles, so it was outside Kia's 5-year/60,000-mile basic warranty.

The contact owns a 2019 Kia Soul. The contact stated that while driving at an undisclosed speed, there was a burning odor and smoke coming from the exhaust pipe. Additionally, the engine was consuming an excessive amount of engine oil. The contact pulled over and checked the engine oil level, and the dipstick indicated that the engine oil level was extremely low. The contact stated that engine oil was added to the engine. The vehicle was taken to the dealer, where it failed the oil consumption test; however, the manufacturer declined to replace the engine and informed the contact that the vehicle was not covered under warranty. The vehicle was not repaired. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 59,000.

My 2017 Kia Niro exhibits a dangerous low-speed engine surging hazard matching Safety Recall SC276. An authorized Kia dealership technician inspected the vehicle under RO #6115244 and formally documented 'seeping fluid residue' inside the clutch actuator housing. However, the dealership and Kia Corporate are refusing to honor the recall remedy and have released the car at a $0.00 balance while explicitly stating in writing that the vehicle is 'not safe to drive.' I am requesting federal intervention for safety campaign non-compliance.

As I was driving down the road, I began to hear a loud, forceful noise. I assumed it was something in my trunk rolling against the rear seats. The noise kept getting louder, and I pulled over, very frightened, as several warning lights came on, including the low fuel light and check engine light, and the fuel gauge needle was past “E.” Before the incident, the GPM reading was 400. After a while, I made it home, but the car started making loud noises and then died. That’s when I noticed my back seats were lifted. I called Kia customer service and had the car towed to the Kia dealership on Seigan Lane, where it is now. Something needs to be done about this.