KIA Complaints

The contact owns a 2012 Kia Sorento. The contact received notification of NHTSA Campaign Number: 23V652000 (SERVICE BRAKES, HYDRAULIC). The contact stated that while driving at 60 MPH, the vehicle jerked with an abnormal rattling coming from the engine. The check engine warning light was illuminated. The contact pulled over to the side of the road, and the vehicle was towed to the residence. The vehicle was then towed to a dealer, where it was diagnosed, and determined that there were metal shavings found inside the engine. The dealer requested that the contact provide the history of maintenance on the vehicle. The contact provided documents; however, the dealer refused to perform the recall repair due to a lack of maintenance on the vehicle. The vehicle was not repaired. The vehicle was towed back to the residence. The failure persisted, and the vehicle remained at the residence unrepaired. The manufacturer was not notified of the failure. The failure mileage was approximately 11,877.

In April of this year I took my 2021 Kia seltos to Ourisman Kia of Fairfax (10601 US-50 Fairfax, VA 22030 United States). I took it there to get the piston oil ring recall taken care of, or at least looked at. They said it could take a couple of days so I left my car there. They had my car perked in a lot about a mile away from the dealership for a week or so and on April 19th they called me and stated that I could come pick up my car because it did not pass the recall. They stated that the recall was not available at this moment due to how many engines were back ordered. They stated it would take 3-6 months to get the engine in and do the actual recall. 4 months pass with no word from the dealership at all, so I call them Thursday August 14th at 11:21am, and I was told by Marko that my car had passed the recall and that I no longer needed the recall done. He then told me that the engine had never been ordered. My car sat in a lot for a week, untouched. I get told I need a new engine. Then I’m told I no longer need a new engine. I’m terrified of what could happen to my car, myself, and my passengers if my engine were to catch fire like the recall says it could. The fact that I was told my car needed a new engine and then without retesting my car that dealership says that I don’t need the engine anymore is beyond unprofessional and sketchy.

Engine seized Kia denied warranty extension b/c of maintenance records changed oil myself had 3 years of receipts for oil and filters

Kia 2016 died in mid traffic, would not switch out of 1st gear as an automatic, on a major road in Texas, no warning lights etc. Could be Transmission or Catalytic convertor.

My car is burning oil and oil is covering my spark plugs. Was mentioned about decarbonizing

The contact owns a 2020 Kia Soul. The contact received notification of NHTSA Campaign Number: 21V259000 (Engine). The contact stated that while driving at an undisclosed speed, there was an abnormal sound coming from under the hood. The contact turned off and attempted to restart the vehicle after arriving at work; however, the vehicle failed to restart. The contact stated that prior to the failure, while driving at various speeds, the vehicle stalled. The check oil and engine warning lights were illuminated. The contact stated that prior to the failure, an oil and filter change was performed on the vehicle. The vehicle was towed to a local dealer, where it was diagnosed and the failure was deemed recall-related; however, due to a lack of oil records, the vehicle was deemed unrepairable by the dealer and manufacturer. The vehicle was not repaired. The manufacturer was made aware of the failure by the local dealer. The failure mileage was approximately 105,000.

Car started hesitating the RED OIL LIGHT came on on the dash it flickered on and off for a few days but and still goes on and off now but 90% of the time it stays on while car is in use. I don't have an oil leak and I'm not low on fluid. I believe foreign particles are getting clogged in oil pump and or filter. Most 2017 kia fortes already have a recall for this. I don't understand why mine isn't recalled also. Plz help. If I have engine damage and car stalls it could be a safety hazard for me and others. I have small children. Please help.

3 times in the last 24 hours my vehicle has completely stopped while in motion. Once on the highway and twice in residential areas. There was no precursor problem to let me know this would happen, no strange noises and no check engine light. It just fails and the engine stops while I’m driving. It’s extremely dangerous and quite frankly very scary. When I called kia today to tell them what happened all they said to me was that since the check engine light wasn’t on, that it was safe to drive and they couldn’t get my car in for several weeks. Then the other kia dealership in the area said they would get me in next week but again that my car was safe to drive. It is most certainly NOT safe to drive!! This is happening while I’m driving and in motion. Twice at about 10 mph and once going 60 (thank god nobody was behind me)

3 years ago the paint on my car started peeling. I drove my car from rideshare and was unable to continue due to the visual condition of my car. After further research, it's a nationwide problem. I dont have the money to afford a full paint job and put a bad taste in my mouth when thinking about referring people buying a Kia or my next car purchase. I have lost thousands of dollars due to kid's negligence on their paint.

my vehicle, 2013/ SL Sportage recently suffered catastrophic engine failure. I received a renotification from Kia regarding the software updates. Barely a week, [XXX], my engine seized in traffic due to rod failure which the software update could have prevented according to Metro Kia of Madison. I was also told by the same Kia authorized dealer that the repair would cost me $11,000 out of pocket in addition to the diagnostic fees of $210.87. I also contacted Kia Consumer Affairs at 1-800-333-4542 regarding this issue, but the representative told me that the defect is my responsibility as the owner of the vehicle. I think this is absurd and unacceptable. I’m a student who relies on this vehicle to commute to school. With the semester beginning and winter approaching, I can’t imagine being left without safe transportation which places me in a severely disadvantaged position. I cannot and should not bear financial responsibility for a defect Kia has already acknowledged. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)