KIA Complaints
View complaints related to KIA. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2020 KIA FORTE- Cedurhurst , NY
The engine light went on and engine is burning oil mechanic said it needs to be rebuilt it’s currently under financing from kia and not sure if they cover this
Source: NHTSA WEB SITE -
2018 KIA SPORTAGE- Minnesota Lake, MN
Excessive oil consumption and the engine is part of a "silent" recall. I would like my engine to be replaced before it blows up and causes serious injury or death. I do regular oil changes and I can't keep adding oil daily. If they knew about this issue why wasn't there a mass recall to get this fixed.
Source: NHTSA WEB SITE -
2015 KIA SOUL- Bristol, CT
On April 24, 2022, while driving my 2015 Kia Soul, the vehicle suddenly caught fire. The fire originated in the engine compartment and destroyed the vehicle. This occurred despite the existence of a known safety recall related to the Knock Sensor Detection System (KSDS), which has been linked to engine fires in Kia vehicles. Following the incident, Kia America declined responsibility, and a joint investigation attempt by my insurer, USAA, was ignored. Kia proceeded with an independent investigation and later concluded that the cause was “undetermined” and that the fire originated in the engine compartment but could not determine the cause, which was likely due to the severe fire damage, per their own report. I have since been informed that USAA pursued subrogation against Kia, contrary to Kia’s recent claims. A letter of preservation was also sent to USAA following the incident to ensure the vehicle would remain in its post-fire condition. This was done to safeguard the integrity of the vehicle for investigative purposes. Following Kia’s refusal to assist, I was advised to explore reimbursement through other means, including the ongoing class action settlement related to this engine defect. I submitted a claim through that process but was ultimately denied due to a lack of “proof” that the fire was caused by the recall. However, my vehicle was so severely damaged in the fire that no conclusive cause could be determined , a point even Kia acknowledged in their own post-fire report, which stated the cause was “undetermined” but that the fire originated in the engine compartment. Over a year later, after the original dismissal of Kia, in September 2023, Kia America sent a letter via mail to the wrong address and email requesting documentation for reimbursement, which I provided only for them to again deny any responsibility. This delayed communication, along with the lack of transparency and accountability in handling a known safety issue, raises serious public safe
Source: NHTSA WEB SITE -
2011 KIA FORTE- Shaker Heights, OH
Took the car to a mechanic for suspension work. While the Forte was on the lift, it was discovered that the condensation from the air-conditioning unit drops directly on the car's subframe. This is on the right passenger side under the motor which could give way at anytime. There are no known decals for the issue and to have the subframe "replaced" is equal to our more than what the car is worth. Additionally, mine was effected by the anti theft issues where 2 attempts to steal the car were mad. Various Kia events to install the anti theft updates have insisted that my model is not part of recall, yet.... Based on the years effected and the impact, it was a part. So 2 issued that don't fit the recall or have no recall supposedly.
Source: NHTSA WEB SITE -
2022 KIA EV6- Seattle , WA
The instrument cluster screen went black for no reason. Cannot see speed, turn signals do not work, do not know about any instrument issues, and blind spot camera doesn't work.
Source: NHTSA WEB SITE -
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2022 KIA K5- Sherman, TX
A silver piller price of trim flew off on the highway in the rear. A lot of Kia k5 owners have experienced this and it could fly off and hit someone on the highway. Transmission is super jerky and can sometimes lose power I’ve also known a lot of people that have similar issues with the kind of transmission in the k5 GT 2022
Source: NHTSA WEB SITE -
2021 KIA SELTOS- New london, CT
Awd coupler which impacting steering and the car shuts off while driving , all the issues accured after recall work was done .Updated the software and the car started to have problems.
Source: NHTSA WEB SITE -
2016 KIA SORENTO- Fort Worth, TX
I own a Kia Sorento with a recurring electrical wiring failure that affects the passenger-side blinker and hazard lights. The issue has been “repaired” multiple times, but it returns within a day. This prevents me from safely signaling lane changes or using hazard lights in dangerous situations. The wiring becomes loose or faulty repeatedly, creating a persistent safety hazard. This defect has not been permanently resolved despite multiple service visits. I am concerned for my safety and the safety of others on the road.
Source: NHTSA WEB SITE -
2016 KIA SEDONA- Columbus, OH
Rain water continually collects in both brakelight/taillight assemblies at the rear of the van. This causes the bulbs for the turn signal and brake light to burn out. This has been an issue since we purchased the vehicle in 2016. Initially, we could change the bulb(s) and they would last a while but now the passenger side bulb(s) can be replaced and burn out immediately! We have burned through dozens of bulbs since owning the van. On 6/17/25 I took the van to Valvoline in Circleville, Ohio for an oil change and replacement of the rear passenger turn signal bulb. On inspection he informed me that both brake lights were out as well as the right turn signal. He was able to replace the left brake light after dumping water out of the casing but the right side was so full of water he wouldn't even touch the bulbs because he said it would do no good. He recommended I get new casings/housing assemblies for both sides. In reading about this issue, it appears to be a problem not only for me but for many others. It was noted that several owners had holes drilled in the housing as "drain" holes and that the issue was corrected and/or improved in the later models. I believe this to be a huge safety issue due to the fact that it involves braking and turning and the increased risk of getting hit from behind.
Source: NHTSA WEB SITE -
2011 KIA SOUL- Hopkinsville, KY
This vehicle had just passed a inspection for me to get it licensed and Kentucky. There was no light showing that the airbags would not work. Unfortunately, this vehicle is not available.I had reached out to kia multiple times. My fears I have another Kia the same year.
Source: NHTSA WEB SITE