KIA Complaints
View complaints related to KIA. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2020 KIA TELLURIDE- Harker Heights, TX
I went to open my sunroof and it opened as normal but when I went to shut it, it’s started to make some noises and got stuck tilted open. It will not budge. I can be available for inspection. It’s a huge safety risk because the sunroof is tilted open and anything can fly into the car and hit someone’s head/body. Especially if driving on the highway at high speeds- the damage could be catastrophic. If I’m driving and a storm appears and the rain/hail could get into the car and cause damage as well as distract the driver and potentially cause an accident with other drivers. I took my car into my local dealership and they told me that the entire sunroof system would need to be replaced- no repair available. There were no warning lights/ issues that alerted me to a future problem.
Source: NHTSA WEB SITE -
2018 KIA FORTE- Attica, MI
Oil pressure problems blew the engines. Yes it’s available to look at at this time Car stalled multiple times while driving Has been confirmed by two mechanics Oil light went on when stalled
Source: NHTSA WEB SITE -
2012 KIA FORTE KOUP- Augusta, GA
The contact owns a 2012 Kia Forte Koup. The contact stated that while the vehicle was being serviced, white smoke was coming from under the hood. While the independent mechanic was starting the vehicle, there was smoke coming from the vehicle. The mechanic turned off the vehicle. The contact stated that prior to the smoke on a separate occasion, while the contact's daughter was driving 30 MPH, the check engine warning light illuminated. The vehicle was towed to an independent mechanic who diagnosed that the engine had caused the battery, starter, and knock sensor to fail. The vehicle was repaired for the prior failures. The contact stated that after the most recent failure, the independent mechanic diagnosed that the engine had failed and damaged the battery, starter, and knock sensor. The independent mechanic replaced the battery, starter, and knock sensor. Additionally, the engine needed to be replaced. The contact related the failure to NHTSA Campaign Number: 20V750000 (Engine); but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was unknown.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2016 KIA FORTE- Stoneville , NC
While driving our 2016 Kia forte 5 the engine completely failed and lost all power while on a busy highway. The engine in this vehicle was not part of the original 2016 Forte Recalls for the same issue and is not part of any current recalls for the same issue. It could have led to very severe injuries or even death due to the failure and complete loss of engine power only. Battery power remained on the car.
Source: NHTSA WEB SITE -
2013 KIA OPTIMA- Fort Washington, MD
The contact owns a 2013 Kia Optima. The contact stated that the engine was replaced four years ago. The contact stated that the engine had not been running correctly since the engine was replaced. The contact stated that the engine was overheating, and there were several unknown warning lights illuminated. The contact stated that most recently the head gasket failed. The contact had taken the vehicle to a local dealer; however, the dealer was unable to diagnose the vehicle. The vehicle was not repaired. The contact stated that the vehicle had been taken to the same dealer several times. The contact stated that the dealer had the vehicle towed back to the residence and declined perform any further repairs. The manufacturer was informed of the failure. The failure mileage was 133,997.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2021 KIA SELTOS- Lake Stevens, WA
Kia issued a recall for defective piston oil rings. The recall was performed on my 2021 Kia Seltos and showed that I needed an engine replacement. The day that the dealership tested my car Kia suspended the recall stating the test was inaccurate. When the recall test was reissued my car passed and was denied for a new engine. An oil consumption test was performed on my car and the results were that my Seltos goes through 2 quarts of oil every 1,000 miles. Kia will not do anything because I do not have records of 1 oil change that was done at my home. The recall stated the car is at risk for a fire hazard because oil could be seeping places it is not supposed to be. The car will also shut off while being driven if the oil gets below 2 quarts low.
Source: NHTSA WEB SITE -
2022 KIA SOUL- Lakewood, CO
I am submitting this complaint regarding the well-documented engine defect involving faulty piston rings in Kia vehicles, which has led to an official recall 25V099. While Kia has agreed to repair the engine IF it fails when it fails, they have refused to offer a repurchase or fair compensation for the diminished value of the vehicle — despite the fact that this defect is a manufacturer-responsible issue and has significantly compromised the value, safety reputation, and resale potential of our vehicle. We purchased this vehicle in good faith, unaware of any such defect at the time of purchase. The recall, once publicized, instantly reduced the car’s market value and undermined confidence in its reliability — even if a repair is offered. We do not believe a mere repair fully resolves the financial impact or the breach of trust involved. A permanently compromised engine, even when repaired, may still pose long-term risks that affect performance, safety, and value. This is a material defect that devalues the asset we financed. Kia’s current position is to offer only repair, refusing buyback or compensation for depreciation resulting from their manufacturing defect. This is not acceptable, as it disregards the economic harm to consumers and the loss in vehicle equity stemming directly from Kia's own negligence. We are requesting that NHTSA investigate Kia’s broader policy in addressing this defect, including whether its refusal to compensate consumers for lost value constitutes a failure of consumer protection standards under federal safety and recall law. We respectfully ask that NHTSA: Continue oversight of Kia's recall process and consumer remedies. Encourage Kia to offer buyback or financial restitution to impacted owners. Recognize that for many consumers, a repair does not restore what was lost. Thank you for your attention to this matter. I am happy to provide documentation of our purchase, communication with Kia, and further details as needed
Source: NHTSA WEB SITE -
2022 KIA RIO- San Diego, CA
The contact owns a 2022 Kia Rio. The contact stated that the rearview camera would intermittently turn on while driving at various speeds. The contact also stated that while in reverse(R), the camera would intermittently display a blank or distorted image. Recently, the contact stated that the rear-view camera had failed to operate as needed. The dealer was notified of the failure, and the contact was informed that the head unit would need to be replaced. The contact was also informed that the vehicle was out of warranty and was given an estimate for the repair. As a result of the camera failure, the contact stated that while backing out of a parking spot, she crashed into a parked vehicle located in her blind spot. No injuries were reported and a police report was not filed; however, the contact did state that she suffered mental anguish as a result of the incident. The manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 72,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2016 KIA SPORTAGE- Catonsville, MD
On Sunday, June 1, 2025, I was leaving work and was exiting I97 to enter on 695 and and I accelerated to proceed on 695 and my vehicle lost power, the engine light along with the oil indictor came on, and making a loud knocking sound. The vehicle was towed and taken to the mechanic and the code read, "Knock sensor." The knock sensor was replaced at $301.85. I was able to drive the vehicle without any problems until Wednesday, June 3, 2025, when going to a doctor's appointment the vehicle's engine came on along with the oil indicator and the power was reduced and I had to pull over again with the same experience. The vehicle was again tested for codes and it then read Camshaft Sensor. This vehicle did not have any ill-performance, bells, dings, whistles or indicator lights until it was actually happening. According to the certified mechanic, this is a defect in the vehicle and although the part may be warranted, it will happen again and buyers will still have to pay for the part and labor, again, to have it fixed. I do not have my invoice on hand, however, I can get another copy.
Source: NHTSA WEB SITE -
2020 KIA OPTIMA- Carlton , GA
Car consumes a lot of oil. Approximately 5 quarts per week-faulty engine parts allowing oil to seep into the combustion chamber. The oil is then ignited along with the fuel, creating blue-tinted exhaust smoke. It is burning out spark plugs which is then wearing them out and almost caused car accident when car started sputtering and would not barely go once pressing gas. Has been inspected by KIA dealership. Was told engine needs to be replaced-warranty expired and nothing can be done. Car only 2 years old when this problem started and they will not replace.
Source: NHTSA WEB SITE