KIA Complaints

In 2022, my 2013 Kia Sportage (VIN: [XXX] ) experienced a spontaneous engine compartment fire while parked. I was unaware of any existing recalls at the time. The vehicle was stationary and turned off when the incident occurred. I extinguished the fire myself. There was no crash involved, but the damage rendered the vehicle inoperable. I later discovered that this exact vehicle is subject to Recall 23V652000, related to an electrical short in the Hydraulic Electronic Control Unit (HECU) that can result in an engine compartment fire while the vehicle is parked or driving. As of now, the recall remains open and unrepaired under this VIN. I was never notified of this critical safety recall before the incident. Kia’s authorized dealer in Puerto Rico (MOTORAMBAR) confirmed the recall but declined responsibility for the damage already caused, offering only the standard fuse replacement. I have submitted a written complaint to Kia and am now documenting this safety failure with NHTSA. This fire was not caused by misuse or wear-and-tear — it occurred under normal conditions and clearly matches the exact language of the recall defect. I believe this represents a serious failure of notification and manufacturer accountability. I am seeking resolution and accountability through both Kia and the NHTSA. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I purchased vehicle in Nov 2025 from Autonation. It drove well for awhile, but once I drove steadily for several miles, the steering wheel started drifting back and forth, rather like it was driving itself. I was in on the 2025 recall for the piston issue, and failed the first test; apparently passed Kia's "new test". While at the dealership, they did an alignment and told me my problem was solved; I asked if they had test driven it, and had let the previous service rep, named Ken, know that it started after a period of driving, not come and go driving in town. I asked if they had test driven they car, they assured me they had but I don't know if they drove it any distance. On the way home, the steering wheel again shifted back and forth in as I drove a secondary road home that had long distances between intersections.

My 2019 Kia Soul has had excessive oil consumption issues since we bought it in 2022 or 2023. This week, the check engine light came on, and the mechanic says it is the catalytic converter. This could be a potential fire hazard if we don't take care of it, and the cost to do this is almost as much as the car is worth.

The contact owns a 2022 Kia Seltos. The contact stated while driving at various speeds, the vehicle shut off without warning. The contact was able to drive the vehicle to the dealer where an unknown sensor was replaced; however, the failure returned soon after the repair. The contact then received notification of NHTSA Campaign Number: 25V099000 (Engine and Engine Cooling). The contact informed the dealer of the recall, and the dealer acknowledged the recall and that the piston oil rings had failed; however, the dealer informed the contact that the manufacturer had ordered the dealer not to perform the recall repair. The vehicle remained in the possession of the dealer. The contact was recently informed that the vehicle needed to be picked up from the dealer location because the part to do the recall repair was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 50,000. Parts distribution disconnect.

I have a 2020 Kia Telluride that I bought brand new from Kia. I have performed regular maintenance on the vehicle and performed the repairs required by any recalls. When my vehicle surpassed 75k miles, the vehicle started having issues with excessive oil consumption. I had my vehicle serviced at 75k miles with the oil changed. When my vehicle was passed 79k miles, the vehicle started stalling, piston misfiring, and engine started vibrating. I took it into the dealer, and they performed diagnostic tests. The determined pistons were working fine but my oil level was very low. This was around 4k miles after my oil change. Kia requires oil changes every 7500 miles. I had the dealer change the oil. Once again, when my vehicle was approaching 4500 miles, the vehicle started to vibrate, piston was not filing properly. I checked my oil level, and it showed very minimal oil on the dip stick. The oil level was well below that was needed for the engine to properly operate. I put closed to 5 quarts of oil to get the engine to the oil level it needed. I am concerned that the excessive oil consumption can lead to the vehicle stalling on the road resulting in collision with other vehicles resulting in bodily injury or harm. According to Kia the oil consumption is fine. How is consuming 5 quarts of oil in 4500 miles fine when the manufacturer states oil changes are required every 7500 miles? The engine itself has a capacity of 6.9 quarts. At the rate my engine is burning oil, I would need over 7.2 quarts of oil to drive 7500 miles. Additionally, having an engine continuously operating with low oil would result in engine damage and thousands of dollars in repairs. The problem I am having in my vehicle is experienced by thousands of Kia Telluride owners. It's the same problem Kia has had in the past with other models. Kia is trying to avoid repairing their defective vehicle and placing the burden on the consumer.

While parked windshield started cracking from front left corner every few hours I go out to check it and the crack has spread halfway across windshield

My engine under, the 2018 KIA Soul Engine Recall, first problem was on October 2023 when it arrived at the dealership with 'no oil'. The mechanic said for KIA to replace the engine. At this time they also found 'sludge' for the first time. I had done my oil changes at the dealership and the most current was August 2023; 2000 miles prior. KIA extended my 100k miles engine warranty to 150k miles. Since, I have experienced excessive oil consumption and firing of the engine. In December 2024, the engine light went on. The KIA mechanic said the engine must be replaced. This time I had a problem finding two maintenance receipts. KIA refused to honor the warranty. The dealership refused to work more on the car. In March 2025, the car began to fire large bangs, then much smoke and the engine seized. What if I was driving on a busy street when this happened? What if the car caught fire? I towed the car to the dealership. KIA manufacturer refuses to honor the engine warranty. I explained to KIA my car has documented engine problems. The sludge found is part of the engine problem. The car uses excessive oil, the high burning is coagulating in the bottom of the engine causing the sludge. I have followed the scheduled maintenance in the owner's manual. I have been harassed, badgered, called names at the KIA dealership who wants me to take my car away. I told all of them I have a car with a well known and documented engine defect that they must fix. I read the NHTSA 23V-099 recall. My KIA Soul has experienced similar problems according to the descriptions from the KIA mechanic. Because my car does not fall within the specific car description KIA keeps turning me away. I am driving an unreliable and unsafe car on the road. We cannot allow KIA to continue to sell unsafe cars they have no intention to correct. Another problem that began after the October 2023 break is the car has an error that reads, '...the battery is on'. I have replaced 3 Die Hard batteries since. Thank you.

Rodents chewed through the main wire harness on my vehicle on 2 separate occasions, both times in the same exact location. This recurring damage poses a serious safety risk and may be linked to soy-based wire coatings that attract rodents. The first incident required a $4,979.27 repair, covered by insurance; I paid a $500 deductible. The vehicle was diagnosed by Boonton Auto Body Shop. I recently discovered a second instance of rodent damage in the exact same location, which has not yet been repaired. This led me to investigate further and learn that this may be a common issue in certain vehicles, possibly due to soy-based insulation. I filed a complaint with Kia, but they denied responsibility. The main wire harness is critical to safety systems including braking, steering, engine performance, lighting, and airbags. Although I caught the issue before any accident occurred, undetected damage could lead to serious safety failures while driving. Some may argue the issue is environmental, but I also own a 2012 Toyota Prius, which I own and park in the same location since 2012. That vehicle has never had any rodent damage. This suggests that the problem is not just environmental, but may be due to the design, material based, or placement of the wiring in the Kia. Many consumers are unaware they can report safety-related issues to NHTSA. After being denied by the manufacturer, most are left with high repair costs and no resolution. I am concerned that if consumers remain silent or unaware of this process, Kia will not be held accountable. This is not an isolated case. The repeated, location-specific failure and the manufacturer's refusal to act show a clear pattern of potential design defect. I urge NHTSA to investigate this issue seriously, issue a recall to ensure Kia addresses the problem and protects consumer safety, and require the manufacturer to reimburse affected consumers for repair costs. This issue must be addressed before a serious accident occurs.

Vehicle went into dealer for safety recall on 4/15. I was notified on 4/16 that my vehicle failed the test and would need a new engine. I was given a rental car. They were unsure of time frame. Later found out that recall had been placed on hold. 5/13 contacted that new test protocol had been released and my car passed under new testing. No engine would be needed. I asked for documentation of both tests the fail and the pass. I was told they are unable to print this out for me as it all goes into the Kia database. No reasonable explanation was given as to what changed that made my vehicle pass, when it previously failed. This feels incredibly suspicious. Now I am just driving around in this car that may or may not have a problem, and the value of the vehicle could be effected, should i wish to get rid of it. I do not feel this was handled appropriately.

The contact owns a 2020 Kia Sportage. The contact stated while driving at various speeds, the vehicle started to vibrate abnormally, with the check oil and check engine warning lights illuminated. The vehicle was taken to a local dealer where the vehicle was diagnosed and the contact was informed that the spark plugs, ignition coils, valves, and piston rings needed be replaced, and an oil consumption test needed to be performed. The vehicle was repaired; however, the failure persisted. The manufacturer was notified of the failure. The approximate failure mileage was 80,000.