KIA Complaints

After driving the car for a while, when the car is parked and the car is still ON, the car began displaying - Check Lane Assist warning. From that point, the Smart cruise is not working. The warning displayed for more than 20 days. It happened to me more than 5 times. I reached out to Kia and their engineer is unable to resolve it. The warnings get erased after 20+ days. In the recent visit, Kia engineer asked me to change all 4 tires, which I did along with the Wheel balancing and alignment, still I got the same issue last week.

The contact owned a 2013 Kia Optima. The contact stated that after parking her vehicle in her driveway when the vehicle had caught on fire 2 hours later. The vehicle was unoccupied during the fire. The origin of the fire was unknown. The location of the fire was underneath the front driver's side tire, shortly after the vehicle was engulfed in flames, and due to the proximity of the vehicle to the contact's residence, this caused siding on the side of her house to also catch on fire. The fire department arrived and extinguished the fire. A fire department report was filed. A police department report was filed. The vehicle was destroyed. No injuries were reported. The local dealer was not contacted. The contact referenced NHTSA Campaign Number: 21V331000 (SERVICE BRAKES, HYDRAULIC) as probable cause for the failure. The manufacturer was notified of the failure. The approximate failure mileage was 116,000.

The contact owns a 2012 Kia Sorento. The contact stated while driving 35 MPH, the vehicle experienced a loss of automotive power. The check engine warning light was illuminated. The vehicle was towed to the local dealer, where it was diagnosed with a bearing failure and the failure was linked to NHTSA Campaign Number: 20V750000 (Engine); however, the VIN was not included. The manufacturer was made aware of the failure. The failure mileage was approximately 140,000.

The car drives slowly and sputters because oil is burning out quickly. I have to replenish oil continuously.

The contact owns a 2021 Kia K5. The contact stated while her daughter was driving 60 MPH, there was an abnormal sound coming from the engine, when the gas tank expanded, and the back seat popped up. The contact stated that two teenagers were in the back seat, and one was injured. The contact's daughter pulled over and waited for a short while. The vehicle was restarted; however, the vehicle drove slowly. The vehicle was taken to a dealer; however, the vehicle was not diagnosed. The vehicle was taken to another dealer; however, no cause for the failure was found. The contact was informed that the seat had moved two inches. The contact stated that the vehicle was not repaired because the frame of the seats could be damaged. The vehicle was not repaired. The manufacturer was notified of the failure. The vehicle remained at the dealer and had not been driven since. The failure mileage was approximately 86,000.

We were involved in a T-bone type accident at highway speeds. I am filing a complaint because I feel Kia Of America did not pursue potential safety issues with the seatbelts. I called them to inform them of the issue to see if there was any other similar trending reports. they stated that they would send an inspector out which they never did. I believe that the seatbelt failed due to the nature of my injuries and discussion with medical experts. I was sitting behind driver. The accident resulted in a fractured sternum and rib injuries, injuries to both of my shins and injury to my coccyx. Most significant is that there was no seatbelt bruising on my chest. All suggestive of hitting back of front seat.I have pix. Also, upon attempting to exit the vehicle post impact, the seatbelt was fully extended, as I got tangled up in it trying to exit. Also to note the driver’s seatbelt was fully extended also however they were protected by airbag deployment. The front and rear passenger seatbelts were not extended and those passengers had only minor injuries. My wife’s, the driver, injuries were much more serious and has resulted in permanent damage. I contacted Kia of America to report the concern and they assured me they would send an engineer out to provide an inspection. They had multiple months to do this, and I followed up multiple times as to the status of this inspection. During that time the car switched insurance carriers hands however there was ample time to perform the inspection. After a couple months, I followed up again and they informed me that the car was destroyed. I informed them that was not satisfactory and please escalate this. They did and a gentleman called me and left a voicemail. I returned his call 4 times and left voicemails but again no follow up. I feel that this attention to a potentially significant safety issue has been neglected and I ask you to further investigate. I have emails and timelines of conversations documented. Thank you.

The engine went out in the middle of a busy highway road leading to a dangerous situation that I almost lost my life the vehicle was purchased in 2021. There shouldn’t be no reason that the engine should have went out that quickly when maintenance was kept up not only that there was an airbag defected issue, which is a safety hazard as well. It was the most scariest situation ever when the engine shut off in the middle of the road. Also, there was many concerns of my vehicle being reported of also being almost stolen by Kia boys I have a report on that.

Dealership called me to inform me they could not complete my recall due to a memo sent by the manufacturer today. I was told to pick up my vehicle despite the incomplete recall with its safety risks. I called the manufacturer to get further information as I was not comfortable picking up my vehicle and driving it if according to the recall campaign “ ENGINE DAMAGE CAN CAUSE A VEHICLE STALL OR FIRE, INCREASING THE RISK OF A CRASH OR INJURY.” Manufacturer and dealership spoke on the phone; manufacturer told me to just pick up my vehicle until the dealerships can resume completing the recall in the future. I inquired about safety risks and the manufacturer told me “it’s most likely okay”. Safety concerns I brought up were dismissed.

I am contacting you regarding my 2015 Kia Optima EX (VIN: [XXX] , while driving, I experienced a sudden strong burning smell followed by heavy white smoke from the engine area. Shortly after, the engine stalled, and the vehicle had to be towed. I have verified that there are no open recalls or settlements listed for my vehicle. However, based on the known engine issues affecting similar models, I am respectfully requesting goodwill assistance from Kia to repair or replace the engine. I have always taken good care of my vehicle, and I believe this issue may be related to broader known concerns with the engine models from those years. I would appreciate your help in reviewing my case and offering any available support to resolve this issue. Thank you for your time and consideration. I look forward to your positive response. Sincerely, [XXX] Pho [XXX] ail: [X [XXX] [XXX] [XXX] SUANT TO [XXX] FOIA), 5 U.S.C. 552(B)(6) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

While driving on the highway, the sunroof shattered. The sunroof glass exploded outwards not inwards.