KIA Complaints

24V200 KIA recall is not being upheld by the manufacturer. they are only performing recall in a small subset of customers - hundreds if not thousands are being fobbed off (by JUST doing software updates) even when having to be towed in 4 or 5 times. In my case i have been towed 4 times. one of the times by power failed with little warning - the other 3 times it would not start in the morning - the car does not give many minutes/miles of wanring as recommended by NHTSA to allow driver to pull over safely. THIS WILL CAUSE AN ACCIDENT CRASH - it is just a matter of time. in my case kia is refusing to replace ICCU even though my vehicel is covered by the recall and has lost power 4 times - this is a scandal.

The contact owns a 2015 Kia Soul. The contact stated that while driving at an undisclosed speed, there was an abnormal knocking and ticking sound coming from the engine. The contact stated that while slowing down to come to a stop, the engine sounded very weak, as if the vehicle was going to shut off. There was no warning light illuminated. The vehicle was taken to a local dealer where it was diagnosed, and the contact was informed that the engine was consuming an excessive amount of engine oil, and that the catalytic convertor, knock sensor, and the exhaust gasket were faulty and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 101,725.

Driving my car which has been fine no lights on dash, oil changes done regularly, and no odd sounds or leaks. I got onto the highway and lost all power so I immediately pulled off and turned off my engine. I got out and looked under my car to see all my oil pouring out of my car, had to get my car towed back to my place and had my mechanic come and just take a peek at it. He said it seems as if a piston broke and shot a rod through my engine. So I looked up my car to see the recall. I called the dealership and two different mechanics at the same dealership told me that they wouldn’t even look at my car unless I could show them proof of oil changes. I explained to them that I’ve done my regular oil changes and I’m not calling about a warranty. I’m calling about the recall and I was yet again informed that they wouldn’t even look at my car without those. I explained to both of them that I called corporate and corporate told me I did not need oil change receipts because this is a manufacturer issue not a consumer issue so I then called the dealership back and the mechanic told me that I was lying I did not talk to corporate and that he still won’t be looking at my car And pretty much told me and nicer words looks like you’re out of a car. This was about a month almost maybe a month and a half ago of going without my car.

Windshield made a popping noise while stopped at a signal light and a crack began to spread from the bottom left side of the drivers side, up the middle of the glass towards the passenger side. There are two cracks forming,

The contact owns a 2015 Kia Optima. The contact stated that the vehicle was previously included in NHTSA Campaign Number: 20V519000 (Service Brakes, Hydraulic) in October of 2020. The vehicle was taken to the dealer, who tested the vehicle to determine that the vehicle was not leaking brake fluid. Approximately 5 years later the ABS, traction control, and brake light illuminated, causing the vehicle to hesitate and jerk while driving. The contact stated that there was a burning oil odor coming from the vehicle. The contact inspected the vehicle and noticed the modulator valve was leaking oil, causing it to leak out of the vehicle when the cap was removed. The contact noticed oil on the skid plate underneath the oil pan. The vehicle was towed to the dealer, who diagnosed that the ABS module needed to be replaced. The vehicle was repaired. The manufacturer was informed of the failure and opened a case. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 87,600.

On January 27th I was driving home on I-495 in the far left lane going about 70MPH when the electrical warning light came on. Telling me to stop the car and take to the dealership. While I was trying to get over into my far right lane, the car went from 70mph to 25 mph in about 40 seconds! Cars were flying all around me! It was terrifying and incredibly dangerous! The dealership discovered my ICCU had failed. This vehicle has a fatal flaw that is going to get someone killed.

I just found out by the jiffy lube manager where I go for my oil changes. That my Kia is involved in the oil consumption leak. I purchased it used and still making payments on the car. I have tried working this out with Kia and the dealership with no support or assistance in this matter, So frustrating when they know it’s an on going problem with their vehicles and the oil consumption leak. Really need help with this. I had two warranty on the car and the oil consumption leak is excluded from both. How convenient.

Integrated Charge Control Unit (ICCU) failed. Charging error appeared on 30 March 2025. Next attempted to drive vehicle on 2 April 2025. Accessory battery suddenly dropped from 12V to 8V. Vehicle displayed "Stop Vehicle and Check Power Supply." Was able to crawl home in "Turtle mode" before tow to dealer. P1A90(96) [0x1A9096] among the Diagnostic Trouble Codes stored. Dealer confirmed ICCU failure and estimates at least one month to repair. SC302 was applied on 13 May 2024 at 5,732 miles. SC327 was applied on 2 Jan 2025 at 10,506 miles. 12V accessory battery is original (sealed lead acid).

I have contacted Kia several times about this recall, the latest being today. I tried to schedule an appointment with Galeana Kia in Fort Myers, FL. The service departement told me there was no remedy for this recall. I referred the dealer to the Kia website. "Remedy DEALERS WILL INSPECT AND REPLACE THE ENGINE AS NECESSARY, FREE OF CHARGE. DEALERS WILL ALSO INSTALL PISTON-RING NOISE SENSING SYSTEM (PNSS) SOFTWARE, FREE OF CHARGE. OWNER NOTIFICATION LETTERS ARE EXPECTED TO BE MAILED APRIL 4, 2025. OWNERS MAY CONTACT KIA CUSTOMER SERVICE AT 800-333-4542. KIA'S NUMBER FOR THIS RECALL IS SC336." I then called Kia directly. They told me to contact the dealer. I told them I already had done so. The Kia rep told me that I had to wait for the dealer. I said I don't accept that because the KIA website lists the remedy. I eventually spoke to two supervisors. I was told that Kia does not own the dealership, so they can't force them to service the recall. Kia told me that if I went to the dealer now the dealer would bill me. I said that is unacceptable. In November 2024 I had an issue with my Kia that may be related to this recall. My vehicle stalled and I could not restart it. I had it towed to Galeana Kia. Turns out that the oil level was low in the engine. However, there was never any warning or warning light indication that the oil level was low. I was billed $315.96. I expect to receive a refund of that amount as this is related to the recall.

PHEV vehicle: charging interrupted in the middle of the night. When attempting to reconnect the charger, a "Charging unsuccessful" message was given. A warning with "Check Hybrid System" appeared, as well as the check engine light. I cannot charge the car anymore and had to leave it at the dealership.