KIA Complaints

The back end of the car will move back and forth laterally when driving over uneven road. In particular it appears to happen when driving over a bump while also driving at a slight left or right angle. After the bump the back end will oscillate laterally. This is extremely concerning to the driver and passengers, it can feel like the car is going to bounce out of its lane.

During left turns the driver's seat will shift right abruptly causing the driver to feel unsafe. This happens repeatedly and consistently while driving, but only while turning left. I've taken this issue to the dealer who replicated it, but did nothing.

On highway, above 50 mph, the Rear Cross Traffic Warning Illuminated while the car braked abruptly and I could not accelerate for 1-2 seconds. The car does not have Front Traffic Collision equipped.

Bought the car after 2 months of owning it and not driving for 3 days car wouldn’t start had to charge the battery Happened again over my kids winter break didn’t drive for 2 weeks and wounds start when I went out in January 7th to star it had to charge the battery

Owner was driving vehicle coming off of a highway onto sideroad when vehicle suddenly made a loud banging and grinding engine sound and engine quit immediately. Luckily able to drift over to shoulder and call tow truck. Vehicle towed to dealership. Dealership claimed vehicle was made in Mexico and therefore not covered by any recall. No forewarning by any dashboard lights. Owner needed a vehicle immediately for work and bought a brand new seltos the next day, then dealership refused to take soul as a trade in and so it remains unrepaired in the yard. It is able to be seen. I believe it should have been repaired or bought back by dealership. I feel like I was taken advantage of and lied to by the dealership

My 2018 Kia Soul burns oil creating the engine to misfire, stall, putter, tick. Ive had my oil changed on a Friday, and by Tuesday, there is no oil left in my engine. The local Kia dealership is currently doing an "oil consumption" test, however was alerted by Kia Corporate to not go any further unless I get them 7 years of my oil change records. My car is still under warranty. I have provided the oil change records. The local KIA dealership advised I drive my car if I need to, knowing there is a faulty engine, and that could cause harm or death! KIA does NOT stand by their warranty and tries to nickel and dime their good, loyal customers. They manufacture faulty engines, putting peoples lives at risk! My car is sitting at the dealership, waiting on approval from KIA while I am left with no car. Also, the dealer does not have any loaners available.

Brake Rotors from factory warp very early, noticable in under 30k miles. Warped rotors makes braking harsh, makes the brakes not work as well ans steering wheel jolt when braking making it dangerous. Was diagnosed by myself and other K5 drivers who took their cars to dealerships and mechanics. No warning lamps or anything, just very rough braking. Happened to me around 24,000 miles

- Power Steering Motor Failed in under 50,000 miles - Failure of steering motor can make it hard to steer, steering wheel slightly shakes too - Turning the wheel you hear a high pitched rattling / squeak noise - Inspected and reproduced by Dealership / Manufacturer and determined it was the motor

The contact owns a 2021 Kia Seltos. The contact received notification of NHTSA Campaign Number: 25V099000 (ENGINE AND ENGINE COOLING); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2013 Kia Optima. The contact stated that while driving approximately 40 MPH when they suddenly heard a loud boom noise and the front end of the vehicle caught on fire. The contact pulled into a nearby parking lot and all passengers exited the vehicle. The vehicle was consumed by the fire which was put out by the fire department. The vehicle was towed and totaled. There were no injuries or need for medical assistance. The fire department filed a report. There were no injuries or need for medical assistance. The dealer was contacted and informed of the failure. The vehicle was not taken to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was 187,000.