KIA Complaints
View complaints related to KIA. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2014 KIA FORTE- Quakertown, PA
My 2014 Kia Forte experienced random stalling/loss of speed. The vehicle was taken to the mechanic multiple times- the crank shaft sensor was replaced, new batteries were put in, and a starter was replaced. When starting the vehicle sometimes it would not turn over or click a few times to start. A ticking noise was noted aswell and relayed to the mechanic-mechanic could not find any issues. The oil light began coming on and off-especially when stopped the light would stay on, when starting to drive if would go off. Took the vehicle to the closest mechanic-the mechanic said he has diagnosed another Kia with the same issue. He said to look up recalls. I found out that my car is experiencing the exact same issues as other Kias listed as NHTSA Recall Number: 20V750- It was diagnosed at a Kia dealer in which they noted the rod is coming lose in the engine and that the whole engine would need to be replaced. When calling Kia I was told I was not going to qualify because I have a 1.8 Liter engine, however the symptoms of the car are identical to the recall listed above. The car needs a whole new engine replacement. I tried multiple times to get my car diagnosed and was told by a few mechanics that nothing was wrong with the car. I do not feel that it is fair that this car is not included in the recall. It is a 2014 Kia Forte, and other 2014 Kia fortes are listed in the recall. The cost of repair is more than what the car is currently valued at. The car has just recently hit 104,000 miles. All the maintenance on the car was routinely taken care of and inspections/emissions have always been up to date.
Source: NHTSA WEB SITE -
2022 KIA EV6- San Diego, CA
My EV6 lost power while driving on a busy street. It went into 'Turtle Mode' which allowed me to pull off onto a side road and then all power to the car went out and the car stopped on the side road. I was honked at a couple of times while trying to get off the busy street. The tow truck driver put a power pack on the car and shifted it into neutral and was able to move the car. The dealer diagnosed this as an ICCU failure. The part required is on national backorder with no delivery specified.
Source: NHTSA WEB SITE -
2025 KIA CARNIVAL HYBRID- Lincoln, NE
While driving in the cold the hybrid vehicle will not go over 31 miles an hour. I was turning on to a road that is 45mph and unable to reach a safe speed with traffic. This has happened twice to me now. The dealer can not make it repeat the issue at this time and no warning lights come on.
Source: NHTSA WEB SITE -
2021 KIA K5- Albany, NY
Please review Kia Costumer Care case number [XXX] date 2/20/2025 @ 4pm New York time. Brake pads worn out ,easily broken and rusty. ??? Kia Company material defect or car dealership scam. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Source: NHTSA WEB SITE -
2023 KIA STINGER- FALMOUTH, ME
To whom it may concern, I spun out on the highway in slippery conditions and hit the guard rail, probably at 50-60mph and none of the airbags deployed. I contacted KIA and even though the car is located at their dealership they have not even bothered to move this along and get it inspected. The insurance company sent an estimator to check, and I am waiting to see if they would repair or total it, but Kia has not bothered so far to send a team. There were no symptoms before the accident that the car may malfunction at any point. At walked out of this not because the safety mechanisms did their job, it's by the grace of god.
Source: NHTSA WEB SITE -
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2022 KIA EV6- Chapel Hill, NC
Once the car was turned on, multiple electrical system warnings appeared. My battery was charged to 82%. Once brought to the Kia dealership, I was told that my ICCU needed to be replaced. My ICCU was already replaced once in 2023, so this is the second replacement. I had brought this car into the dealership on Oct. 11, 2024, for a maintenance check up, and this included software updates.
Source: NHTSA WEB SITE -
2017 KIA SPORTAGE- Colchester, CT
9 weeks ago, my daughter was driving my car with my [XXX] grandson. While she was driving it, it went into limp mode on her. She was close to home, thank goodness. There were no warning signs prior to the limp mode. We had it towed to Columbia Ford Kia in Columbia, CT. They found there was no compression and a burnt exhaust valve which these vehicles are notorious for. The 100,000 mile Kia warranty claims it won’t be covered due to normal wear and tear. When we purchased the car, we bought the extended warranty. Currently, the dealership is breaking down the engine to find the reason for the burnt exhaust valve. Then an inspector from the extended warranty will decide if it is covered. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Source: NHTSA WEB SITE -
2018 KIA SPORTAGE- Greensboro, NC
The contact owns a 2018 Kia Sportage. The contact stated while driving at an undisclosed speed, the contact became aware that the driver's seat was inoperable. The contact stated that the driver's seat latch failed to function properly while attempting to adjust and move the seat forward. The vehicle was taken to the dealer but was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 61,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2023 KIA EV6- New Milford, CT
I was on my way to the highway when about one mile from home when without warning vehicle went into Limp Mode. Acceleration suddenly dropped to 25mph. It was very dangerous trying to drive uphill on a busy road at limited power to get back to my home. Thankfully I was not yet on the highway. Dealer said that both the ICCU and fuse that were inspected a month ago due to a recall and found to have no error codes in January now need to be replaced. Parts on back order with no ETA.
Source: NHTSA WEB SITE -
2016 KIA SORENTO- Hyattsville, MD
As I was driving on the highway, my car began to lose speed. I attempted to accelerate but nothing happened when I pushed the gas pedal. There were no weird noises or RPM changes as if revving. I pulled onto the shoulder and slowed to a stop. If there had been more traffic on the highway I would not have been able to get to the shoulder without causing an accident. There were no warning signs or indicator lights before the loss of ability to accelerate. When I restarted the car, an "engine control" system warning appeared on the screen. I continued driving, staying in the right lane with hazard lights. The same thing happened a few more times on my drive home. I would lose the ability to accelerate, pull over, turn off the car, wait a moment, turn it back on and drive until it happened again. The car has not been expected yet but I have noticed small oil puddles when parked, which hadn't happened before this incident.
Source: NHTSA WEB SITE