KIA Complaints
View complaints related to KIA. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2018 KIA SORENTO- Santa Ana, CA
The contact owns a 2018 Kia Sorento. The contact stated while driving at an undisclosed speed, the contact heard an abnormal knocking sound coming from the engine before the vehicle lost motive power, with the check engine and oil warning lights illuminated. The vehicle was towed to the dealer but was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 115,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2024 KIA NIRO- Rancho Cucamonga, CA
The car sear base comes with a plastic seatbelt guide. When you install the car seat using the anchors, tighten the belt and press down on the tightening lever, a piece of the plastic guide bows upward and causes the car seat to become stuck when rotating. Evenflo asked for it back and sent the same one model which is having the same issue.
Source: NHTSA WEB SITE -
2015 KIA SPORTAGE- Greensboro, NC
The contact owns a 2015 Kia Sportage. The contact received notification of NHTSA Campaign Number 22V051000 (Service Brake, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was taken to the dealer however, the part for the recall repair was not yet available. The dealer stated that an appointment would be scheduled; however, the contact had not yet heard back from the dealer. The contact stated that while driving 40 MPH, the low battery warning light illuminated, and the vehicle started to decelerate. The contact coasted over to the side of the road and had the vehicle towed to the residence. The dealer was contacted, and the contact was informed that the recall repair could not be completed because the mileage on the vehicle had been exceeded. The manufacturer was made aware of the issue and confirmed that an engine replacement recommended by the dealer was not covered under warranty. The failure mileage was 134,644. Parts distribution disconnect.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2017 KIA OPTIMA- North Miami Beach, FL
The contact owns a 2017 Kia Optima. The contact stated while the vehicle was parked, the vehicle stalled. The oil change warning light was illuminated. The contact stated that an oil change was needed almost every two weeks. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the alternator needed to be replaced. The vehicle was repaired; however, the oil change warning light was illuminated. The vehicle was taken to a dealer where the vehicle was diagnosed; however, the result of the diagnostic test was unknown. The vehicle was repaired; however, the oil change warning light remained illuminated. The contact research and was made aware of NHTSA Campaign Number: 18V907000 (Fuel System, Gasoline, Engine); however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was approximately 80,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2017 KIA SEDONA- Stockbridge , GA
All maintenance performed at same manufacturer authorized dealership. My engine is currently full of sludge due the oil pressure switch under the recall not operating correctly before and after repair The was reported to dealer in October 2023 who engaged the manufacturer who authorized the repairs in May 2024 when vehicle would not hold oil at all.Car has not maintained oil level since repair .It has been in dealers since October 2024 seeking assistance from the manufacturer Recall MC-10210267-0001
Source: NHTSA WEB SITE -
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2015 KIA OPTIMA- Detroit, MI
I was driving to a new job , it was about 5:45am when I noticed my car wouldn’t go faster or stop. I seen fire , tried to stop car, I was going about 15-20 mph when i decided to just get out of the car and run , care went into complete flames
Source: NHTSA WEB SITE -
2017 KIA OPTIMA HYBRID- Long Beach, CA
The contact owns a 2017 Kia Optima Hybrid. The contact stated that while driving on the highway at 70 MPH, there was an abnormal amount of smoke coming from underneath the vehicle. The contact stated that DTC: P1326 was displayed on the instrument panel, with the message, “For Your Safety – Please Pull Over” displayed. The contact pulled over and opened the hood and there was a green liquid sizzling on the heat on top of the engine. The vehicle was towed to a local dealer where it was inspected; however, the vehicle was not diagnosed. The contact was informed that the upper radiator hose had melted, and that the battery was an OEM part. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 115,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2024 KIA SORENTO- Covington, LA
The rear glass panel on the panoramic sunroof shattered without being bumped or hit, the gar is garage kept and in a treeless parking lot in day. The loud noise as well as damger of glass falling into back seat of car is dangerous. Am taking it to dealership this weekend for them to diagnose a cause but were unable to see us for three days.
Source: NHTSA WEB SITE -
2014 KIA SORENTO- Grenada hills, CA
I have a problem with the electrical, and I found that they already have a recall, but the Van Nuys dealer refused to fix it on the car.
Source: NHTSA WEB SITE -
2014 KIA SORENTO- Grenada hills, CA
I have a problem with the paint on the car; it keeps falling off by itself, and I tried to contact the Kia dealer for this issue, but they said to report here to you.
Source: NHTSA WEB SITE