KIA Complaints

When driving, I get random flashing lights on the Dashboard with a Warning indicator: ”Check Hybrid system. Stop safely”. It happened at least on 7 occasions while driving at high speed on a highway and while stopped at a traffic light. When the issue happens, the car triggers aggressive Warning sounds forcing me to stop on the side of the road, placing the car into Park and having to turn the vehicle off. On every occasion, the vehicle appears to have corrected itself after being shutoff. In all cases while driving on a highway, the issue happened when driving on gas mode (not EV) and the RPM’s show 0.0 for more than 2 minutes. In the cases when I am stopped at a traffic light, the car is in EV mode and RPM’s are fluctuating. There should not be any RPMs when stopped. Due to theses multiples dangerous situations while driving, I took it to the dealership to get fixed ASAP. On October 5th 2024, Coral Springs Kia (dealer) accepted my car with same complaint mentioned on this letter, and they told me that this is a known issue, that another Kia owner came earlier that day with exactly the same problem. The dealer issued the service invoice# [XXX]- miles in 10636/miles out 10649-, stating: “Code 10643 Inspected the customer concern by checking the engine performance. Found the vehicle performance normal and no warning symbol came on when performing a long road test. Check for DTC and found no codes within the system, found the vehicle operating normal and was unable to duplicate customer concern”. After retrieving my car from the dealership on October 5th 2024, I continued to have the exact same scenario of Warning indicators. Since [XXX], the issue has happened at least 3 more times. This is clearly a glitch on the PHEV system and very dangerous to deal with, mostly when you are driving in a highway on high speed. A simple Google search indicates that is a known a common complaint from Kia owners. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6

I have a 2013 Kia Sorento with severe paint delamination. The paint is chipping across multiple areas of the vehicle, and I need assistance resolving this issue with Kia to secure coverage for a complete repaint.

The systems that failed while I was driving in the White Mountains of NH on [XXX] is my Kia Soul 2019 vehicle engine with 124,000 miles currently on my Kia Soul which I purchased brand new 02/2019 from a Kia dealership and some sort of vehicle belt that made my vehicle’s car swerve on the highway as I used my car brakes. The belt slipped forward and made the vehicle swerve each time I used my brakes while driving. My vehicle is available for inspection upon request. My safety, my husband [XXX] ’s and other drivers who drove near our car drive are at significant safety risk. This is a very secluded part of [XXX] that has very little reliable cell phone towers to call road side assistance for help and nearly zero breakdown lanes to safely pull off the highway when my motor vehicle suddenly lost adequate engine power to drive while suddenly experiencing vehicle belt issues that effected my vehicle’s braking abilities making my car’s belt slip forward and my car to swerve as I used the vehicle’s brakes. My vehicles engine is failing and my vehicle’s brakes are compromised. These two issues put my husband [XXX] and I’s physical safety at significant risk as well as other individuals physical safety at significant risk as we attempted to drive ourselves to safety on a secluded area of [XXX] . My car was towed by Adler Towing to my house and brought to Hawthorne Automotive in Franklin, NH near my homes address to be evaluated by an independent service center. It has been confirmed to have catastrophic engine failure and belt issues that need replacing. The vehicle has not been inspected by the manufacturer, police, or insurance representatives or others. My check engine light came on just prior to the failure. Hawthorne put an additive into the gas tank that cleaned a partially clogged catalytic converter shortly beforehand. The check engine light went off at that point. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Have been using 2-3 quarts of oil a week also lost power could not get it to run took it to the mechanic again he informed me the catalytic is going bad and as much oil as it is going through it might blow at any time

My radio speakers will sound like there are blown. At a certain speed, I will break and the seat will move in the passenger side and sometimes in the driver side by itself.

Engine light flashes fast then Kia will slow down to about 30 mph when going up a hill, I've make claims on this Kia for the fire loss, transmission, brakes and now it won't run unless I pay $85 to have the sensor reset which lasts a short time and the light starts flashing again. Was told it doesn't qualify for a new engine because the mileage is over 150,000.

Rear brakes failed, had to replace them. This is the 3rd repair not covered by Kia.

Transmission, shocks and struts had to be replaced. Kia was having a hard bump knock when it changed gears driving down the highway, we had it looked at several times by the Kia dealer and they couldn't find anything wrong. Eventually had to replace the parts above.

Engine fire, extinguished by the fire dept. Car was parked at the time. Dealer informed us that the fire recall was completed on 10-29-2021 and now we are over the 150,000 mileage warranty so no repair can be done by Kia. I will submit 2 more claims for transmission and brakes for the same Kia.

The contact owns a 2012 Kia Sportage. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.