KIA Complaints

View complaints related to KIA. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2022 KIA SPORTAGE
    - Moosic, PA

    A few weeks ago while on the highway my check engine light started blinking and the car started to slow down and wouldn’t go over 25 miles per hour. My oil pressure light also light up. There was no oil at all. I took it in for an oil change because it was due soon. And explained what happened to them and they said they can check for oil consumption but it’s not covered under my engine warranty and that they can’t find anything wrong because I already put new oil in. This past Friday [XXX] again on the highway the check engine light started flashing and the car slowed down and wouldn’t go over 25 miles per hour. I took it to Jack Williams where they charged me 110$ to reset the code and told me I most likely had water in my gas tank from bad gas and to put dry gas in it which I did and later that night the light came on again. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

    Source: NHTSA WEB SITE
  • 2020 KIA TELLURIDE
    - Spotsylvania, VA

    Continues to have issues with dealership to remedy/correct recalls. Have waited for 60+ days since recall remedy was initiated in August 2024 Headlights continue to be a hazzard and due to this we had unfortunate incident of a deer running out and inability to see in the dusk of 6am due to lack of head lights. This has caused immense hardship regarding finances and maintaining a job as we are down one car and Kia has not offered and:or received all parts for any repairs of the recall. Advised if we attempted to fix one recall (power seat) then our “ticket will be closed and you will need to pay out of pocket for the headlights”. However this is not consistent or within the regulations of Recalls and good faith attempts. I have already contacted an attorney to pursue legal counsel. I feel KIA will need to apologize and really earn trust from all consumers as Telluride has been an issue to this day, even newer models. Attached is Allstate claim of the incident on 10/18/24 AND attachments reflecting recall announcements via postal and several follow up appointments since remedy was offered, however no action nor diligence made to correct recalls or follow up as appropriately with us to keep us updated about parts etc. .

    Source: NHTSA WEB SITE
  • 2020 KIA NIRO EV
    - Peoria, AZ

    vehicle started jerking suddenly and uncontrollably. It jerked to the side almost gliding into another vehicle there is a smell also coming from the car and wheels have extensive loss of threading due to abrupt change of speed and direction. Controlling the vehicle does this more regularly but this time I almost hit a vehicle to the side of me and I could not get cargo straight for a second it was a quick incident but it's pretty much made me want to check into this recall because it was very scary. And I don't know if it'll get worse because it seems to have gradually gotten worse and is messing up certain parts of the car that I need and I can tell the difference and I have not been in an accident thank God because I was able to control the vehicle but I do feel that it's only going to get worse and I don't like the smell I endure and I know that's one of the signs of the recall. But I do not like to drive with danger so think this is becoming more important.

    Source: NHTSA WEB SITE
  • 2020 KIA SORENTO
    - Hinesville, GA

    We bought a brand new 2020 Kia Sorento on [XXX]. A little after a year we started to notice noises from the wheel hubs. Kia has replaced the tires thinking that was the problem, but it failed to be fixed. We have replaced Rotors, wheels, hubs and bearings but the problem persists. The last facility that replaced all 4-wheel hub bearings assembly said that since we have brought the vehicle to 4 different locations and the problem persist that we should write a complaint to nhtsa.gov. We feel unsafe to drive the kia due to the noise which is very loud. There are no warning lights on in the vehicle. The car is available for inspection upon request. We don't know what else to do or where to go from here since not even the Kia dealer has been able to correct the problem. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

    Source: NHTSA WEB SITE
  • 2015 KIA SORENTO
    - Plain City, OH

    The car is Snow White Pearl and the paint is delaminating from the car in a large area and is growing. There was no impact or damage to the affected area. This is on the exterior of the car on the passenger side pillar next to the windshield. This seems to be happen to a lot of Kia/Hyundais in that are white.

    Source: NHTSA WEB SITE
  • 2017 KIA SOUL
    - Houston , TX

    The Kia Soul is burning engine oil. I have to add an extra pint of oil every month. This known engine defect will one day damage the engine and may cause an accident.

    Source: NHTSA WEB SITE
  • 2017 KIA SORENTO
    - Virginia Beach, VA

    I was driving down the road and my car shut off. It would not restart at all. I just had my state inspection and a new oil change on November 11. There was no light on the dash at all. They had to tow it to kia where it has been since the 25th.

    Source: NHTSA WEB SITE
  • 2019 KIA FORTE
    - Norwalk, CA

    The contact owns a 2019 Kia Forte. The contact stated while driving at various speeds, the rear brake lights failed to illuminate while depressing the brake pedal. Additionally, the contact stated that the A/C was blowing hot air. Additionally, the front and rear passenger’s side windows were rolling down independently. The vehicle was taken to the local dealer to be repaired. The contact was informed that the vehicle was previously in a crash, and the frame was overheating. The contact confirmed that the vehicle did not have a Salvage Title. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 100,900.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 KIA SORENTO
    - Pittsburg, KS

    The contact owns a 2011 Kia Sorento. The contact stated that there was a knocking sound coming from the engine compartment. While driving at various speeds, the vehicle jerked with the transmission slipping gear with an engine misfire. The check engine warning light was illuminated. The vehicle was taken to Auto Zone and a code for the knock sensor failure was retrieved. The vehicle was not repaired. The contact had replaced the spark plugs on the vehicle. While driving 65 MPH, the vehicle went into LIMP Mode. The contact restarted the vehicle and continued driving. The vehicle was taken to the dealer who confirmed that the knock sensor had failed. The dealer related the failure to the NHTSA Campaign Number: 23V877000 (Engine); however, the VIN was not included. The dealer cleared the code, but the vehicle was not repaired. The vehicle was taken to a different certified mechanic who confirmed the diagnostic result and cleared the code. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 135,750.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2013 KIA SOUL
    - Deltona, FL

    The contact owns a 2013 Kia Soul. The contact received a notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. An unknown local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool shows no open recall.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE