KIA Complaints

View complaints related to KIA. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2020 KIA FORTE
    - Brookings, OR

    2020 Kia Forte, 2.0L 14F engine, 109,000 miles: On July 3.2026 "check engine" light came on. Drove to local auto parts store to have code downloaded, P0017 cam position sensor. Car was performing fine, except for engine light. Drove car to Kia dealership. While driving, warning light for "front collision system came on and car began performing erratically. Left car at dealership for diagnostics. Yesterday received call from dealer, stating that engine needed total replacement due to "lack of oil". Quoted repair cost estimated at approximately $8,000. Car has been regularly serviced, including oil and filter changes per handbook. I have all records for the services. The were no indications of low oil pressure or engine overheating, no warning lights, all gauge readings displayed normal ranges. This same car had a failed transmission replaced approximately 2 years ago, which was covered by an extended warranty related to a recall. There have been 2 engine failure recalls as a result of 2 class action lawsuits for Kia cars with this same engine failure up through the 2019 model years, providing new engines and/or extended warrantees, however, this does not applicable to 2020 and newer models, even though it's the same exact same engine model with the exact issue causing the failure. Engine failure in traffic condions can obviously lead to immediate safety issues. I currently have a call into the Kia customer service/complaint department, but no resolution offerred to date.

    Source: NHTSA WEB SITE
  • 2011 KIA SORENTO
    - Broadview Hts, OH

    Just bought this from a private seller last week and was driving to work. The engine suddenly caught fire and the car essentially exploded and melted.

    Source: NHTSA WEB SITE
  • 2021 KIA SELTOS
    - Bolingbrook, IL

    My Kia has been stalling, shaking, and just driving extremely badly for the past year. This day, I was driving on 55, and the car just stopped and stalled in the middle of highway near Berwyn, IL. This was extremely dangerous and could have honestly been life threatening. I pulled over, turned the car off and on, and was safely able to drive it to Berwyn Kia. Unfortunately, this was not the only time that this has occurred and I’m assuming will not be the last. In addition, I was charged $500+ to replace piston rings that were recalled on other models that were not recalled on my model, even though the same year was recalled.

    Source: NHTSA WEB SITE
  • 2025 KIA CARNIVAL
    - Victoria, TX

    The contact owns a 2025 Kia Carnival. The contact stated that while parked in a bank drive-thru, the contact's son mentioned that his seat belt was stuck. The contact parked the vehicle in a parking spot and attempted to remove the seat belt; however, the seat belt retracted tightly around his abdomen as the lower half of his body was turning blue, requiring the contact's husband to cut the seat belt. The contact mentioned that it was discovered that all seat belts located in the rear row seats failed. The contact stated that several unknown warning lights were flickering on and off back in April. The vehicle was taken to a dealer, where it was diagnosed that all the third-row rear seat belts had failed and needed to be replaced. The vehicle was repaired by replacing the seat belts. The manufacturer was notified of the failure and informed the contact that the seat belts were replaced and that the vehicle was ready to be picked up. The approximate failure mileage was 46,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2025 KIA SORENTO HYBRID
    - Marlton, NJ

    Wireless cell phone charging pad causes phone to overheat. I have tried other vehicles (Ford Explorer) and this had no detrimental effect on cell phone. As well as heating the cell phone (Apple iPhone 16) it also doesn’t charge the phone. I have also tried other cell phones (Apple iPhone 16 and 14) and same issues were presented. The safety issue is the inability to charge the cell phone reliably as well as the very hot condition caused to the cell phone. I purchased this vehicle new in July 2025 and I realized the issue almost immediately. I did let my Kia service department know of this and was told at the time that this is very common and that a recall (repair) would likely be available soon. To be best of my knowledge this hasn’t happened. The only reason I am bringing it up now is that my son in law (the Ford Explorer) mentioned that he utilizes his with no problem. Thank you

    Source: NHTSA WEB SITE
  • 2022 KIA TELLURIDE
    - Arnold, MD

    Engine rapidly burning oil. Had oil changed as Manufacturer's recommendation, but after exceeding the 100,000 mile warranty and having been 7,000 miles since the last oil change the engine threw a rod and the car stopped while i was driving it. Was told by the Kia Dealer (Fitzgerald Kia in Annapolis) that I needed a $10,000 engine replaced. I am currently working with a lawyer to address this concern.

    Source: NHTSA WEB SITE
  • 2019 KIA SOUL
    - Philadelphia, PA

    My engine has suffered a mechanical failure that makes the vehicle stall or lose power while driving, creating a massive highway safety hazard. Kia is using a software update loophole to deny fixing a physical, dangerous manufacturing defect.

    Source: NHTSA WEB SITE
  • 2018 KIA NIRO
    - Woodland, CA

    The vehicle experienced a sudden powertrain failure while driving. A certified Kia dealership diagnostic scan confirmed active Diagnostic Trouble Code (DTC) P17ED (Engine Clutch System) and a physical hydraulic clutch fluid leak around the transmission housing area. These symptoms match the exact criteria of NHTSA Safety Recall 23V534 (Kia Campaign SC276) for the Hydraulic Clutch Actuator (HCA). The manufacturer's defective component leaked fluid, causing direct consequential failure of the internal clutch and transmission assembly. Kia is refusing to remedy this safety campaign failure at 100% zero cost to the consumer, violating federal safety recall mandates by attempting to charge 50% of the repair cost ($3,708.29) under the guise of 'goodwill assistance'.

    Source: NHTSA WEB SITE
  • 2019 KIA SPORTAGE
    - Elizabethton, TN

    Vehicle suddenly entered recall limp-mode due to the ongoing engine campaign. Prior to this, the vehicle had immaculate maintenance records and zero driveability issues. The franchise dealership performed a short-block engine replacement under the safety recall, rushing the complete powertrain swap in less than a single afternoon.The dealership subsequently returned the vehicle in a dangerously malfunctioning and incomplete repair state. At delivery, the Check Engine Light was actively illuminated, and the car exhibited severe acceleration stumbles, power loss under load, and engine misfires (driving "punchy"). Because I am a non-mechanic, I gave the vehicle one week to settle, but the life-threatening acceleration stumbles persisted.Upon immediate return to the service center, the technician (Nathaniel) formally diagnosed failing intake manifold "butterfly" valves (Variable Charge Motion assembly). Nathaniel explicitly admitted to me that this auxiliary component failure was directly caused by the mechanical extraction and engine replacement process. Despite admitting their labor caused this defect, the dealership refused to complete the safety repair, demanding a fraudulent $900 out-of-pocket payment to correct it. Management then falsely claimed a simple manifold service would take two full days—directly contradicting their rushed afternoon engine swap.The dealership released the vehicle back to me with no confirmation of safety or roadworthiness. I escalated this to Kia Corporate Customer Care, but they officially responded via email refusing to intervene or facilitate any auxiliary repairs. Out of absolute necessity as a single mother working 12-hour shifts, I am forced to drive this vehicle short distances. It remains a major safety hazard due to unpredictable stumbling, chronic cylinder misfires, and high risk of sudden stalling in active traffic, leaving a federal safety recall completely incomplete. I have invoices and emails if needed

    Source: NHTSA WEB SITE
  • 2021 KIA TELLURIDE
    - East Grand Forks, MN

    This car seat is missing any labels on the seat that have booster information. It is an all-in-one car seat and does have a booster mode. The manual does state the height, weight and age limit, but this is not noted anywhere on the stickers on the seat. This is a problem when the manual is not available.

    Source: NHTSA WEB SITE