KIA Complaints

View complaints related to KIA. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2015 KIA SOUL
    - Palm Coast, FL

    The vehicle burns an unreasonable amount of oil. This clogs tue catalytic converter creating risks of breakdown or fire. There are many documented cases of this on the vehicle models and yet Kia has not resolved. Instead we pay for the issue. Car ownership has been consistent on maintenance and yet this issue remains.

    Source: NHTSA WEB SITE
  • 2020 KIA SOUL
    - Arlington, TX

    I recently bought this 2020 Kia soul the 2 L engine and I’ve noticed every 700 miles 1 quart of oil in this concerns me because how do I not affect it would’ve ran dry and burn the motor up that me is safety. I understand that they have it to replace motor and engine for the original owner, but since I am second owner of this vehicle I don’t qualify for the hundred thousand miles 10 year warranty. My vehicle has 88,700 miles and I’m sure what not to do next.

    Source: NHTSA WEB SITE
  • 2021 KIA SELTOS
    - Claysville, PA

    Driving my car on Interstate highway going approximately 65 miles an hour, and the engine just stopped. It started chugging.. I then check the engine oil stick, there was very little Oil, and it was very dark and thick. Got the car home and it’s been sitting ever since. I’m going to have to take it to Kia to have it checked. I spoke with corporate they said that if the recall repaired was completed, because there is still engine trouble and that I should be it taken to the closest dealership. I haven’t checked ones before at Kia near me and they told me I just needed to change the more often. My son has changed the oil twice since then, and the problem has gotten worse instead of better.. So let’s see what the next dealership says about the situation. I’ll keep you updated.

    Source: NHTSA WEB SITE
  • 2011 KIA SPORTAGE
    - Brunswick , GA

    Front headlights went out also rear brake lights now I have a problem with brake light and tailgate lamp staying on when car and lights are off. The suspension has had a issue ever since I bought it it makes awful loud noises when driving and especially hitting bumps in road. Passenger front and rear windows won't roll down. Had to replace battery as well. Inside door handles fell off as well as outside rear handles.tire pressure indicator light stays on as well as the park assist and drive train lights stay on.problem with car going in drive sometimes it locks up and have to restart and slam on brakes several times to unlock

    Source: NHTSA WEB SITE
  • 2019 KIA SORENTO
    - South Lake Tahoe , CA

    The engine failed and is now inoperable. The vehicle has been consuming excessive oil since I purchased it in 2022. I have all oil change records and top offs documented. In May 2026 the engine had a total failure, was making excessive noise, was shuddering and vibrating, blowing lots of smoke from the exhaust and then would not start. The check engine light came on. I towed it to Roseville Kia for diagnosis. Kia refused to honor the lifetime warranty under the class action lawsuit, claiming the engineer failure was due to a damaged exhaust valve. The did not complete the diagnosis. They did not follow the NHTSA engine replacement flowchart past flowchart A because code p1326 was not present. However the flowchart specifies engine noise and failure to turn over qualify the technician to perform flowcharts B and C. Kia is refusing to complete the diagnosis and evaluate the rod bearings for damage, which would likely qualify the engine for replacement under warranty.

    Source: NHTSA WEB SITE
  • 2020 KIA TELLURIDE
    - Houston, TX

    The paint on my white 2020 Kia Telluride is peeling/delaminating from the hood and the area directly above the windshield (A-pillar/roof edge). Peeling began as small chips and has progressed to larger sections coming off down to bare primer/metal, with no impact or collision involved. This appears consistent with a known paint adhesion defect affecting Pearl White Kia Telluride and Sorento vehicles across multiple model years, as documented in numerous other owner complaints and online forums. The peeling paint exposes bare metal to the elements, creating a risk of corrosion/rust that could compromise body panel integrity over time. It also significantly reduces visibility-adjacent surface integrity near the windshield area and creates sharp/jagged paint edges. This is not isolated wear-and-tear damage but a manufacturing/coating defect, as the primer layer is visibly intact and separating cleanly from the base coat. I am requesting NHTSA investigate this as a widespread manufacturing defect, as it appears Kia has been aware of this issue but has not issued a recall or extended warranty coverage to affected owners outside the standard paint warranty period.

    Source: NHTSA WEB SITE
  • 2020 KIA TELLURIDE
    - PIKE ROAD, AL

    What component or system failed or malfunctioned, and is it available for inspection upon request? The factory paint on my 2020 white Kia Telluride has failed. The paint is peeling and flaking from the hood and the roof of the vehicle. The vehicle is available for inspection upon request, and I have photographs documenting the paint failure. How was your safety or the safety of others put at risk? The peeling paint exposes the underlying metal to the elements, which may lead to corrosion and deterioration of the vehicle over time. Pieces of peeling paint may also detach while the vehicle is being driven, creating a potential hazard for other motorists. In addition, the loss of the factory paint significantly reduces the value of the vehicle and raises concerns about the quality and durability of the manufacturer's finish. Has the problem been reproduced or confirmed by a dealer or independent service center? At this time, the problem has not been confirmed by a Kia dealer or an independent service center. However, I have found numerous reports from other owners of white Kia Tellurides experiencing similar paint peeling issues, suggesting this may be a widespread manufacturing defect. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others? Not at this time. Were there any warning lamps, messages, or other symptoms of the problem prior to the failure, and when did they first appear? There were no warning lights, messages, or other vehicle symptoms before the paint began peeling. The issue developed gradually as the factory paint began separating from the hood and roof under normal use.

    Source: NHTSA WEB SITE
  • 2025 KIA TELLURIDE
    - Rye, NY

    I purchased a 2025 Kia Telluride on 6/23/2025. In February 2026 I started having issues with the windshield wiper system. When I spray the front windshield, it would leak fluid on the back windshield. Brought the car in for service at the end of February and they said I needed a new motor, but never called me back to replace it. On 5/7/2026, I brought the car in and they couldn’t replicate the issue. On 5/28/2026 I brought it back, they again told me they couldn’t duplicate the issue. The service coordinator repeatedly told me this was a “feature”. When I picked it up, I replicated the issue immediately and they said I had some weird setting on which is why it happened. The issue continued so I brought it back 6/3. They claimed to have opened a tech line case with Kia so they replaced the motor and switch. I went to pick it up on 6/18 and the issue was still there. Again I have the service manager telling me it’s a “feature” and all Tellurides do this. Except the loaner I had for 3 weeks was the same year and model and did NOT do it. Also my car didn’t do this for the first 8 months I owned it. They swapped a piece from the loaner I had and put it on my car because the loaner wasn’t leaking. Swapping this piece did not fix the issue. They have no idea how to fix it and they never actually opened a tech line case with Kia. Confirmed this with Kia Consumer Affairs.

    Source: NHTSA WEB SITE
  • 2025 KIA TELLURIDE
    - Dillsburg, PA

    While driving the car the engine lost all rpm, as in it went to zero rpms. The electrical system did not lose power. The console flashed a red warning light and had a message that I should shift to park or neutral, and restart the engine. You must apply the brake to restart the engine. When you shift to park/neutral and restart the engine, everything works fine. There was absolutely no warning that this was going to happen. No noises, no console warning lights, nothing. I believe it is a matter of time before this causes an accident. The engine just quits without warning. It has happened mostly at lower speeds while decelerating or braking, but has occurred once on a highway. Should this issue happen in high traffic, or high speed, it could absolutely cause an accident. The car has been at a dealership since 21MAY over this issue. They have driven it, but have not found anything wrong. They found no stored error codes. We have had a loaner vehicle since then. I'm fearful they will force us to take the car back.

    Source: NHTSA WEB SITE
  • 2017 KIA NIRO
    - Lake Elsinore, CA

    Kia Dealership (DCH Kia of Temecula) Repair order 237695 shows Recall SC276 was 'passed' via inspection on October 16, 2025. However, the Hydraulic Clutch Actuator has now suffered the exact fluid leak the recall warned about, destroying the slave cylinder. The dealership is refusing to honor the safety recall, leaving an active fire hazard unaddressed.

    Source: NHTSA WEB SITE