1994 LEXUS LS400 Complaints

MY SITUATION DEALS WITH TWO OF BRIDGESTONES POORLY CONSTRUCTED TIRES WHICH I HAD PURCHASED NOT TOO LONG AGO. BELOW, I HAVE INCLUDED THE LETTER I HAD WRITTEN TO BRIDGESTONE. I TOOK MANY PICTURES OF THE TIRES THE DAY I DISCOVERED THE CIRCUMFERENTIAL CRACKS. THE TIRES ARE CURRENTLY IN MY GARAGE AND ARE STILL MOUNTED ON THE RIMS I HAD TAKEN OFF. PLEASE LET ME KNOW IF YOU WOULD LIKE TO SEE THE PICTURES. THANK YOU. MARCUS LO 1381 SAN MARINO AVE SAN MARINO, CA 91108 (626)318-5322 -----ORIGINAL MESSAGE----- FROM: "MARCUS LO" <[email protected]> SENT: 24 NOV 03 01:34 TO: [email protected] DEAR BRIDGESTONE, I BOUGHT A PAIR OF BRIDGESTONE S-03 245/35ZR19 TIRES IN SEPTEMBER 2002 AT 67,731 MILES. AT THE TIME OF PURCHASE ALL FOUR WHEELS WERE ALIGNED. NOW AT 75,000 MILES, THESE TIRES HAVE DEVELOPED CIRCUMFERENTIAL CRACKS AROUND THE INNER SIDEWALLS ADJACENT TO THE TREADS. I WAS SHOCKED AND SCARED TO FIND THESE CRACKS EARLIER TODAY. I HAD THOUGHT BRIDGESTONE MADE GOOD TIRES, BUT THESE CRACKED TIRES PROVE THAT I WAS WRONG. CRACKS LIKE THESE WILL DEFINITELY LEAD TO TIRE TREAD SEPARATION AT ANY TIME AND IT WILL BE DISASTROUS. I FEEL REALLY FORTUNATELY THAT I DISCOVERED THEM BEFORE I GOT KILLED. I CANNOT IMAGINE ANY TIRE MANUFACTURER WILL MAKE SUCH INFERIOR AND DANGEROUS PRODUCTS. THESE ARE NOT INEXPENSIVE TIRES- I PAID MORE THAN $500 FOR THEM, AND THEY HAVE NOW FAILED AFTER ONLY 7200 GENTLE MILES. ATTACHED ARE DIGITAL PHOTOS SHOWING THE CRACKS. I AM WRITING TO DEMAND A FULL REFUND FROM BRIDGESTONE. AT THIS TIME I AM CONSIDERING MAKING THIS KNOWN TO THE GENERAL PUBLIC THROUGH THE MEDIA. I MAY ALSO NOTIFY THE NHTSA SO THEY MAY START AN INVESTIGATION. MARCUS LO

1994 LEXUS LS400 WITH BAD INSTRUMENT PANEL. THE PANEL FAILS TO LIGHT UP BELOW 55-60 DEGREES. SAFETY HAZARD. *LA

INSTRUMENT PANEL DOESN'T WORK PROPERLY. SPEEDOMETER/ GASOLINE/ OIL PRESSURE GAUGE NOT WORKING AT ALL. ALSO THERE IS NO LIGHT AT INSTRUMENT PANEL. . DEALER NOTIFIED WILL COST TO FIX $950.OO.*AK *NLM

1994 LS400 DASHLIGHT PROBLEM,WHEN THE VEHICLE IS COLD NONE OF THE DASHLIGHTS WORK...???? WHAT IS GOING ON? THIS OCCURS DAILY, AND IS GETTING WORSE. I HAVE CALLED LEXUS ON THIS PROBLEM (ALONG WITH THE PEELING PAINT) AND THEY REFUSE TO FIX THE PAINT (VEHICLE ALWAYS GARAGED) UNLESS I PAY THEM $8000.00, AND INFORMED ME THAT THE DASHLIGHT PROBLEM CAN BE FIXED FOR $3000.00. I THOUGHT I BOUGHT A LEXUS, NOT A CHEVROLET. VERY UNSATISFIED CUSTOMER.*AK

ELECTRONIC GUAGE CLUSTER FAILS WHEN STARTING UP IN THE MORNING. ONCE THE CAR (DASH) WARMS UP, THE NEEDLES AND LIGHTS FLICKER AND FINALLY TURN ON. UNABLE TO SEE FUEL GUAGE, MILEAGE AND TACH.SPEEDO FOR UP TO 20 MINUTES AFTER STARTUP.*AK

INSTRUMENT PANEL LIGHTS DO NOT LIGHT ON COLD/COOL MORNINGS. THEY WILL COME ON AFTER A PERIOD OF TIME IN WARM MONTHS, THEY DO NOT COME ON AT ALL DURING COLD WEATHER. THIS SEEMS TO BE AN ISSUE WITH THE 1994 LEXUS LS400. POSSIBLY A DEFECTIVE UNIT. DEALER WANTS 1200 TO CORRECT WHAT I BELIEVE IS A MANUFACTURERS DEFECT. THE INCIDENT DATE GIVEN IS DATE OF THIS SUBMISSION. THE INCIDENT HAS BEEN ONGOING FOR YEARS. *JB

I OWNED A LEXUS 1994 LS400 CAR. I HAD A SAFETY COMPLAINT AGAINST LEXUS FOR PRODUCING FAULTY INSTRUMENT COCKPIT. WHEN I START THE CAR IN THE MORNING, THE INSTRUMENTATION COCKPIT IS COMPLETELY DARK IE NO ILLUMINATION. I HAVE TO DRIVE THE CAR WITHOUT ANY IDEA ON SPEED, OR MILEAGE, OR FUEL TANK LEVEL OR WHATEVER INDICATORS. THIS IS A KNOWN DESIGN DEFECT AND A LOT OF OWNERS HAVE REPORTED THIS PROBLEM. *NLM

DASH BOARD LIGHTS DO NOT WORK. BEFORE THEY WOULD FLICKER AND COME ON, NOW NOTHING

I OWNED A LEXUS 1994 LS400 CAR. I HAD A SAFETY COMPLAINT AGAINST LEXUS FOR PRODUCING FAULTY SEAT BELTS. MY FRONT PASSENGER SEAT BELT DOES NOT FULLY RETRACT TO PROVIDE THE NECESSARY TENSION TO PROTECT THE SEATED PASSENGER IN THE EVENT OF A COLLISION. FORTUNATELY FOR ME, THERE HAD BEEN NO ACCIDENTS SO FAR. THIS HAD BEEN A SAFETY ISSUE SINCE THE INCIDENT DATE. I DID NOT REPORT THIS COMPLAINT BECAUSE I DID NOT KNOW THIS WONDERFUL WEB-SITE EXISTED AT THE TIME. *JB

1994 LEXUS MODEL LS400. INSTRUMENT PANEL WILL NOT LIGHT UP IN COLD WEATHER. CANNOT SEE SPEEDOMETER AND GAUGES DO NOT WORK. THIS DEFECT DID NOT MANIFEST ITSELF UNTIL I MOVED FROM CALIF TO IOWA WHERE THE WEATHER IS COLD. THIS IS A SERIOUS SAFETY HAZARD AND LEXUS WILL NOT ADMIT THEY HAVE A PROBLEM BUT SAY THEY CAN FIX IT FOR $2000+. I THINK THESE VEHICLES SHOULD BE RECALLED TO CORRECT THIS PROBLEM. *JB