LEXUS Complaints

TL* THE CONTACT OWNS A 2007 LEXUS ES350. WHEN THE CONTACT TOOK THE VEHICLE TO BE SERVICED AT AN INDEPENDENT MECHANIC, THEY DIAGNOSED THE VEHICLE AND STATED THAT THE ENGINE HAD A FUEL LEAK. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 114,000.

TL* THE CONTACT OWNS A 2008 LEXUS LS460. WHILE DRIVING APPROXIMATELY 35 MPH, THE BRAKES SEIZED AND RELEASED. ALL OF THE INSTRUMENT PANEL INDICATORS ILLUMINATED, INCLUDING THE "PLEASE STOP AND CALL THE DEALER IMMEDIATELY" WARNING MESSAGE. THE VEHICLE WAS TAKEN TO WILDE LEXUS SARASOTA (941-924-3040, LOCATED AT 4883 CLARK RD, SARASOTA, FL 34233) WHERE IT WAS DIAGNOSED THAT THE BRAKE ACTUATOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE EXTENDED WARRANTY WAS EXPIRED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 75,000. THE VIN WAS NOT PROVIDED. *TT UPDATED 12/3/18*JB

TL* THE CONTACT OWNS A 2008 LEXUS RX400H. WHILE DRIVING 60 MPH, THE VEHICLE STALLED AND THE ABS, BRAKE SYSTEM, AND SLIP WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO CARMAX (3100 SPUR 482, IRVING, TX 75062, (972) 721-0500) WHERE THE CONTACT WAS INFORMED TO IGNORE THE FAILURE AND TO BRING THE VEHICLE BACK IN IF THE FAILURE RECURRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 78,068.

TAKATA INFLATOR . PASSENGER AIRBAG INFLATING DUE TO HEAT. DASH BUMPED. LOOKS LIKE IT'S GOING TO EXPLODE EVENTUALLY.

PASSENGER OSC SENSOR FAILS DUE TO FAULTY WIRING HARNESS. LEXUS CHARGES $2500 TO REPAIR AND WILL NOT COVER UNDER WARRANTY.

THE LEFT AND RIGHT SIDE MIRRORS HAVE BECOME LOOSE AND FREELY MOVE FORWARD AND BACKWARD. I HAVE TO USE HEAVY DUTY CLOTH TAPE TO PERMANENTLY SECURE THEM IN THE REAR FACING ORIENTATION. I FOUND A YOUTUBE VIDEO WHICH DISCLOSES THE MECHANICAL DEFECT THAT NEEDS TO BE CORRECTED. THIS IS A SAFETY HAZARD IF THE MIRRORS WERE NOT HELD STEADY IN THE REAR FACING ORIENTATION AND THIS MECHANICAL DEFECT SHOULD NOT OCCUR.

DASHBOARD ON 2009 LEXUS ES 350 HAS BEGUN TO MELT AND ON SUNNY DAYS THE REFLECTION ON THE WINDSHIELD POSES A SAFETY HAZARD AND REDUCES VISIBILITY. THERE WAS A RECALL FOR THIS PROBLEM ON 2007 AND 2008 MODELS. THE 2009 IS IDENTICAL IN DESIGN AND LEXUS SHOULD FIX THIS. I CONTACTED THEM AND THEY OFFERED TO PAY A SMALL PORTION OF THE $1700 REPAIR COSTS.

TL* THE CONTACT OWNS A 1999 LEXUS RX300. WHILE DRIVING 35 MPH, THE HEADLIGHTS DIMMED AND MADE VISIBILITY VERY DIFFICULT FOR THE CONTACT. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.

VEHICLE WAS IN MOTION HAD A DRIVER SIDE HIT, REALLY BAD AND REALLY HARD AND THE BAGS DIDN'T DEPLOY

TAKATA RECALL - TOOK VEHICLE IN FOR TAKATA RECALL WITH NO ISSUES WITH VEHICLE. PICKED IT UP AFTER "REPAIR" ONLY TO FIND AIRBAG LIGHT ON. MADE APPOINTMENT TO BRING VEHICLE BACK IN AND NOW BEING TOLD THAT THERE IS A PASSENGER OCCUPANCY SENSOR THAT HAS GONE BAD. THEY CLAIM THIS ISSUE DOES NOT HAVE ANYTHING TO DO WITH THE RECALL!! AFTER RESEARCHING ONLINE, I FIND COMPLAINT AFTER COMPLAINT CONCERNING THIS VERY ISSUE. THIS SENSOR SHOULD BE INCLUDED IN A RECALL AS THERE IS OBVIOUSLY A DEFECT WITH THE SENSOR WITH SO MANY COMPLAINTS ABOUT IT. AND IT IS A HIGH DOLLAR FIX.