1993 LINCOLN CONTINENTAL Complaints

HAD HEAD GASKET REPAIRED ON ENGINE THAT FORD MOTROR COMPANY KNOWS HAS BEEN DEFECTIVE SINCE ENGINES INCEPTION. REPAIRS OVER $2100.00. *AK

ON FRIDAY FEBRUARY 25, 2000 FORD ISSUED A PRESS RELEASE FOR OWNERS OF 1994 LINCOLN CONTINENTIALS, 1995 FORD WINDSTARS, AND 1994-1995 FORD TAURUSES AND MERCURY SABLES. OWNERS OF THESE VEHICLES WHOSE HEAD GASKETS FAILED DURING A NEW WARRANTY PERIOD OF 7 YEARS AND 100,000 WOULD BE ELIGIBLE FOR A REFUND OF THEIR REPAIR BILLS. I HAD EXACTLY THE SAME PROBLEM WITH MY 1993 LINCOLN CONTINENTIAL BUT FOR SOME REASON THIS MODEL WAS NOT INCLUDED. WHAT FACTORS DETERMINED WHO WAS ELIGIBLE FOR THIS REFUND? I HAVE CONTACTED FORD CUSTOMER ASSISTANCE AND AGAIN THEY REFUSE TO EXPLAIN WHY I AM NOT ELIGIBLE EVEN THOUGH I HAVE THE SAME ENGINE AND THE SAME EXACT PROBLEM. THEY CONTINUE TO ADVERTISE THAT "CUSTOMER SATISFACTION IS OUR NUMBER ONE PRIORITY" WHICH IS TOTALLY FALSE. *AK

RECALL 98V009000, HEADLIGHTS MALFUNCTIONED WHILE IN USE, CAUSING VISUAL DIFFICULTY AND MAY RESULT IN A CRASH. DEALER REPAIRRED THE RECALL, BUT DID NOT FIX THE PROBLEM. IN COLD WEATHER THE PROBLEM STILL OCCURS. PLEASE PROVIDE FURTHER INFORMATION. *AK

AT 40,217 MILES ON MY 1993 LINCOLN CONTINENTAL MY " ENGINE CHECK LIGHT" COME ON. I IMMEDIATELY TOOK MY CAR IN FOR SERVICE AND WAS TOLD THAT I HAD BLOWN A HEAD GASKET AND HAD TO REPLACE MY 3.8L ENGINE. I CONTACTED FORD TO FIND OUT WHAT COULD HAVE CAUSED AN ENGINE FAILURE AT ONLY 40,000 MILES. TO DATE, I HAVE NOT RECEIVED A SATISFACTORY ANSWER, ONLY A LOT OF SYMPATHETIC WORDS AND "I AM SORRY MR. BLAIR WE WILL NOT TELL YOU ABOUT THE COMPLAINTS AND PERFORMANCE OF THIS ENGINE AND SINCE YOUR CAR IS OUT OF WARRANTY WE CONSIDER THIS MATTER CLOSED." ON SEARCHING THE INTERNET TO FIND OUT HOW I CAN RESOLVE MY COMPLAINT I HAVE FOUND THAT OTHER FORD CUSTOMERS HAVE HAD SIMILAR PREMATURE 3.8L ENGINE FAILURES. CAN YOU HELP ME RESOLVE MY CONCERNS WITH FORD? WHAT IS THE PROCESS ON ORGANIZING A POSSIBLE CLASS ACTION SUIT ?*AK

HEAD GASKET FAILED AT LOW MILEAGE, SIMILAR VEHICLES WERE RECALLED FOR THIS PROBLEM BUT NOT THE CONSUMERS. NLM

REPAIRS PAST 8 MONTHS: HEAD GASKET, REAR BRAKES, POWER STEERING SYSTEM, REAR AIR BAGS, SPEED SENSOR (3X), TO NAME A FEW. PENDING REPAIRS: ELECTRICAL SYSTEM (DASH), REAR DOOR ACTUATOR, CHIPPING BUMPER PAINT, TRANSMISSION SLUGGISH.

ENGINE HEAD GASKET BLEW OUTON A METICULOUSLY MAINTAINED VEHICLE. IT WAS A COSTLY REPAIR. SO I ASKED THE SERVICE MANAGER IF THIS WAS A PROBLEM THAT HAD OCCURRED IN OTHER '93 LINCOLNS, AND HE STATED THAT, WHILE IT WAS UNFORTUNATE, IT SEEMED TO BE UNIQUE TO MY CAR.*AK

THE HEAD GASKET FAILED, FORD RECALLED 1994 AND UP MODEL BUT NOT 1993 EVENTHOUGH IT HAS THE EXACT SAME ENGINE. *SLC

WHEN VEHICLE IS ON IT'S SLOW TO ACCELERATE, AND NO HEAT COMES OUT AFTER CAR WARMS UP. CONSUMER HAS TAKEN IT TO THE DEALER, BUT THE COST IS TOO MUCH TO HAVE IT FIXED. *AK

THE HEADLIGHTS GO OFF FOR NO APPARENT REASON. THE HEADLIGHTS DO NOT COME BACK ON UNTIL CONSUMER JIGGLES THE HEADLIGHT SWITCH. THE DEALER WAS CALLED ABOUT THE PROBLEM. THE PROBLEM HAS NOT BEEN CORRECTED. OWNER WAS TOLD BY MANUFACTURER THAT VIN # WAS NOT INCLUDED IN RECALL # 98V09000 FORD/HEADLIGHT CIRCUIT BREAKER.ALSO HIGH/LOW BEAM NOT WORKING PROPERLY, AND OCCASIONAL PROBLEM WITH SIGNAL LIGHTS. *AK