2010 LINCOLN MKT Complaints

TL* THE CONTACT OWNS A 2010 LINCOLN MKT. THE CONTACT STATED THAT THE EPS WARNING INDICATOR FLASHED REGARDING A POWER STEERING ASSIST FAILURE. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING); HOWEVER, THE 2011 MODELS WERE INCLUDED. THE CONTACT STATED THAT THE VEHICLE EXHIBITED THE SAME FAILURE AS THE RECALL CAMPAIGN. THE VEHICLE WAS NOT DIAGNOSED BY A DEALER. CANNON FORD-LINCOLN OF STARKVILLE (12249 MS-182, STARKVILLE, MS 39759, (662) 323-1900) WAS CONTACTED AND A DIAGNOSTIC APPOINTMENT WAS SCHEDULED FOR JULY 16, 2019. AN INDEPENDENT MECHANIC DIAGNOSED THAT THERE WAS A POWER STEERING ELECTRICAL UNIT FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 184,000. *BF *TR

IPULLED INTO MY DRIVE WAY AND MY CAR DIED OUT NO OVER HEATING NO WARNING LIGHT NO ANYTHING. I LOOKED UNDER MY HOOD TO CHECK EVERYTHING AND NOTICED MY COOLANT WAS GONE I THEN POURED MORE INTO IT REALIZING THAT IT WAS ALL GOING OUT OF MY CAR I BUT NOT ONTO THE GROUND. I CALLED AN MECHANIC WHO TOLD ME MY COOLANT LEAKED INTO MY OIL MY WATER PUMP FAILED. IT FAILED INTERNAL TO THE TIMING CHAIN COVER AND DUMPED A LARGE AMOUNT OF COOLANT INTO THE CRANKCASE WHICH THEN CONTAMINATED THE ENGINE OIL AND OVER FILLED THE OIL PAN. IM GLAD THAT I WAS HOME AND NOT DRIVING DOWN THE STREET BECAUSE THIS COULD HAVE CAUSED A MAJOR ACCIDENT. ON FURTHER RESEARCH I HAVE FOUND THIS HAS OCCURRED MANY TIMES. THE ENGINE IN QUESTION IS THE CYCLONE ENGINE AND IS FORDS LATEST V6 FAMILY OF GASOLINE ENGINES INTRODUCED IN 2006, AND IS KNOWN AS THE DURATEC 35 WHICH DISPLACES 3.5 L, THE DURATEC 37 WHICH DISPLACES 3.7L AND THE ECOBOOST 35 WHICH IS ATWIN TURBO CHARGED VARIANT OF THE DURATEC 35, THESE ENGINES ARE INSTALLED IN THE FOLLOWING VEHICLES, 2007'PRESENT FORD EDGE, 2010'2012 FORD FUSION SPORT, 2011'PRESENT FORD MUSTANG, 2009'PRESENT FORD FLEX, 2010'PRESENT FORD TAURUS SHO, 2013'PRESENT POLICE INTERCEPTOR SEDAN, 2011'PRESENT FORD EXPLORER, 2013'PRESENT FORD POLICE INTERCEPTOR UTILITY, 2011'PRESENT FORD F-150, 2015'PRESENT FORD EXPEDITION/EXPEDITION EL, 2014'PRESENT FORD TRANSIT, 2015'PRESENT LINCOLN NAVIGATOR/NAVIGATOR L, 2010'PRESENT LINCOLN MKS, AND 2010'PRESENT LINCOLN MKT WHICH IS THE CAR I HAVE

ELECTRONIC STEERING FAILED IMMEDIATELY WHILE TURNING CORNER FOR UNKNOWN REASON ALMOST CRASHED INTO ONCOMING VEHICLES.

TL* THE CONTACT OWNS A 2010 LINCOLN MKT. THE CONTACT STATED THAT THE SERVICE POWER STEERING INDICATOR ILLUMINATED WHILE DRIVING APPROXIMATELY 30 MPH. THE CONTACT WAS ABLE TO PARK THE VEHICLE AT A SAFE LOCATION. THE VEHICLE WAS NOT DRIVABLE. THE CONTACT SPOKE WITH FRANKLIN PARK LINCOLN INC. (5272 MONROE STREET, TOLEDO, OHIO 43623, (888)-706-4075) AND WAS ADVISED TO HAVE THE VEHICLE TOWED TO HAVE DIAGNOSTIC TESTING PERFORMED. THE VEHICLE WAS NOT TOWED TO THE DEALER. THE MANUFACTURER INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN ANY OPEN RECALLS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 102,000.

TL* THE CONTACT OWNS A 2010 LINCOLN MKT. WHILE DRIVING AT AN UNKNOWN SPEED, THE POWER STEERING SUDDENLY FAILED AND THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (BOB HURLEY FORD OF TULSA, 745 W. 51ST ST., TULSA, OK) WHERE IT WAS DIAGNOSED THAT THE ELECTRIC POWER ASSIST FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 150,000. THE VIN WAS NOT AVAILABLE.

"POWER STEERING ASSIST FAULT" LIGHT COMES ON AND POWER STEERING LOCKS UP OR BECOMES VERY DIFFICULT TO STEER. I BARELY AVOIDED AN ACCIDENT. I HAD TO STOP THE CAR IN TRAFFIC BECAUSE I COULDN'T STEER THE CAR. I FOUND I COULD BARELY STEER THE CAR WITH GREAT EFFORT AND WAS ABLE TO DRIVE CAR TO SIDE OF ROAD. THIS VERY SAME ISSUE APPEARS TO BE ACROSS MANY FORD/LINCOLN 2010-2013 MODELS. THERE WAS A RECALL FOR APPARENTLY THE EXACT ISSUE IN 2015 (INCLUDED 2011-2013 LINCOLN MKT) BUT NOT THE 2010 WHICH I HAVE. MY CAR IS EXPERIENCING THE EXACT ISSUE. A QUICK RESEARCH ONLINE SHOWS THAT THIS PROBLEM IS EXPERIENCED BY MANY FORD/LINCOLN CARS SHARING THE SAME "ELECTRONIC POWER STEERING ASSIST" SYSTEM. THIS IS A VERY SERIOUS AND DANGEROUS ISSUE! THE STEERING OF THE CAR ITSELF BECOME LOCKED AND NEARLY INOPERABLE WHILE DRIVING. APPARENTLY THE NHTSA IS ALREADY LOOKING AT THIS VERY ISSUE (SEE HERE: HTTPS://WWW.DETROITNEWS.COM/STORY/BUSINESS/AUTOS/FORD/2016/10/03/FUSION-EDGE-NHTSA-INVESTIGATION/91473188/). THE NHTSA NEEDS TO KNOW THAT THE ISSUE IS COMMON TO THE "ELECTRONIC STEERING ASSIST SYSTEM" NOT ONLY IN THE "FUSION" OR "EDGE" BUT ACROSS MANY FORD/LINCOLN MODELS INCLUDING THE LINCOLN MKT. THE SPECIFIC FORD/LINCOLN PART IS A "TRW GEN 1 EPAS" MODULE. THIS SAME MODULE IS USED ON MANY FORD/LINCOLN CARS. ONLY SOME OF THE CARS CONTAINING THE "TRW GEN 1 EPAS" MODULE WERE PART OF PAST RECALLS. ALL FORD/LINCOLN MODELS CONTAINING THE "TRW GEN 1 EPAS" MODULE SHOULD BE RECALLED/REPAIRED BEFORE SOMEONE GETS KILLED.

TL* THE CONTACT OWNS A 2010 LINCOLN MKT. WHILE DRIVING APPROXIMATELY 45 MPH, THE POWER ASSIST FAULT WARNING INDICATOR SUDDENLY DISPLAYED AND THE STEERING WHEEL BECAME VERY DIFFICULT TO MANEUVER. THE CONTACT NOTIFIED AN UNKNOWN LOCAL DEALER AND WAS INFORMED THAT THERE WERE NO RECALLS RELATED TO THE VIN FOR THE POWER STEERING. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.

TL* THE CONTACT OWNS A 2010 LINCOLN MKT. WHILE DRIVING, THE STEERING WHEEL BECAME EXTREMELY DIFFICULT TO MANUEVER. THE SERVICE POWER STEERING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO MORRISTOWN FORD LINCOLN (1112 W MORRIS BLVD, MORRISTOWN, TN 37813, (423) 586-5520) WHERE IT WAS DIAGNOSED THAT THE STEERING GEAR ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 135,000.

A GAS TYPE ODOR ENTERS CABIN OF VEHICLE. I BELIEVE IT TO BE CARBON MONOXIDE. I OFTEN HAVE TO ROLL DOWN THE WINDOWS EVEN IN COLD WINTER WEATHER TO PREVENT CARBON MONOXIDE FROM OVERTAKING THE CABIN WHEN THE HEATING SYSTEM IS ON.

ON 11/30/2014, THE GLASS SUNROOF EXPLODED ON MY 2010 LINCOLN MKT WHILE DRIVING ON THE NY THRUWAY AT NIGHT, AT HIGHWAY SPEED, IN CLEAR WEATHER, ON STRAIGHT, DRY PAVEMENT -- VERY LOUD, STARTLING EXPLOSION. SUNROOF REMAINED IN PLACE. ABLE TO MAINTAIN CONTROL OF VEHICLE. NO INJURIES, BUT VERY FRIGHTENING EXPERIENCE. DID NOT DISCOVER EXTENT OF DAMAGE UNTIL NEXT MORNING, IN DAYLIGHT: GLASS HAD REMAINED IN PLACE AND DID NOT SHATTER, BUT SPIDERWEB CRACKS THROUGHOUT. LINCOLN CUSTOMER SERVICE DEPARTMENT REFERRED ME TO THE SUNROOF MANUFACTURER/SUPPLIER. NO FURTHER RESPONSE FROM ANYONE AFTER MY COMPLAINT IN A TELEPHONE CONVERSATION WITH THE SUNROOF SUPPLIER/MANUFACTURER, SHORTLY AFTER THE INCIDENT.