2007 LINCOLN MKX Complaints

TAKATA RECALL - I RECEIVED NOTICE FROM FORD RECENTLY INFORMING ME THAT, ONCE AGAIN, FORD HAS MISSED A DEADLINE AND CANNOT PROJECT A COMPLETION DATE. ACCORDING TO THEIR NOVEMBER 30, 2017 LETTER TO YOUR OFFICE OF CHIEF COUNSEL, FORD HAS FAILED TO MEET THEIR PRIOR COMMITMENTS TO NHTSA AND, MORE IMPORTANTLY, THEIR VEHICLE OWNERS WHO ARE LEFT WITH UNSAFE VEHICLES WITH NO ASSURANCE OF A TIMELY REMEDY. ACCORDING TO FORD'S LETTER, THEIR FAILURE IS DUE TO POOR DECISIONS ON THEIR PART (E.G. TRYING A "SIMPLE" DESIGN APPROACH). AS OUR AGENTS REPRESENTING THE MILLIONS OF AT-RISK CONSUMERS, I EXPECT THAT NHTSA WILL NOT ACCEPT THEIR OPEN-ENDED REQUEST FOR EXTENSION, BUT RATHER ENFORCE COMMITMENTS MADE BY FORD WITH APPROPRIATE ACTIONS TO ENSURE THAT THEY ARE HELD ACCOUNTABLE FOR THEIR COMMITMENTS AND DECISIONS. TO DO OTHERWISE WOULD CONSTITUTE A FAILURE OF NHTSA TO FULFILL ITS MISSION.

TAKATA RECALL: THIS RECALL DATE IS NOTICE HAS A DATE OF 06/01/2016. TODAY IS 12/26/2017. NO ANSWER TO THIS RECALL IN OVER 18 MONTHS. IT IS CLEAR THAT FORD/LINCOLN DOES NOT INTEND TO REMEDY THIS SITUATION WHICH IS WRONG! SO, I AM FILING A COMPLAINT TO FORCE LINCOLN TO FIX THIS PROBLEM BEFORE ME OR MY WIFE ARE INJURED IN THIS CAR DUE TO AN ACCIDENT. THIS CAR IS OUR PRIMARY MODE OF TRANSPORTATION AND AIR BAGS ARE A VERY IMPORTANT PART OF VEHICLE SAFETY. WE ALWAYS WEAR BELTS AND EXPECT THE AIRBAGS TO WORK PROPERLY IN CASE OF AN ACCIDENT.

TL* THE CONTACT OWNS A 2007 LINCOLN MKX. WHILE DRIVING 5 MPH, THE CONTACT HEARD A LOUD NOISE COMING FROM THE VEHICLE AND THE ENGINE STALLED. THE CONTACT WAS NOT SURE EXACTLY FROM WHERE THE NOISE ORIGINATED. THE FAILURE OCCURRED WITHOUT WARNING. THE CONTACT NOTICED FUEL POURING OUT ONTO THE ROAD ALONG WITH ALL THE OTHER FLUIDS. THE VEHICLE WAS TOWED TO THE DEALER (DAVE SINCLAIR LINCOLN SOUTH, 7500 S LINDBERGH BLVD, ST. LOUIS, MO 63125) WHERE IT WAS DIAGNOSED THAT THE ENTIRE UNDERCARRIAGE HAD TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ENTIRE UNDERCARRIAGE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED. THE MANUFACTURER STATED THAT IF THERE WERE A LOT OF COMPLAINTS, THERE COULD BE A POSSIBILITY TO HAVE OPEN RECALLS FOR THE FAILURE. A CASE NUMBER WAS NOT PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 90,000. THE VIN WAS NOT AVAILABLE.

CONSUMER WRITES IN REGARDS TO TAKATA AIRBAG SAFETY RECALL. *LD THE CONSUMER THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAIR. UPDATED 12/08/2017*JS THE CONSUMER STATED A NOTICE WAS SENT ADVISING THE CONSUMER TO CONTACT AN ATTORNEY OR RISK LOSING RIGHTS TO RECEIVE THE REPLACEMENT AIRBAG. *JS

WHEN WE PURCHASED THE VEHICLE FROM VALLEY CADILLAC IN ROANOKE VA IN 2014. WE SMELLED SOMETHING BURNING A FEW DAYS LATER. WE TOOK IT BACK TO THE DEALER WHO KEPT IT FOR OVER A WEEK. THEY TOLD ME THAT THEY WOULD HAVE TO SEND IT TO THE FORD DEALER BECAUSE THEY COULDN'T REPAIR IT.I WAS NEVER WAS TOLD WHAT THE ISSUE WAS ONLY THAT IT COST UPWARDS OF $800. HERE WE ARE AND I WAS STRANDED ON I81 BECAUSE THE TRUCK LOST POWER AND STARTED VIBRATING . IT WAS TOWED TO A REPAIR SHOP AND I AM MORTIFIED AT THE FINDINGS. THE COIL PACKS WERE BAD. THIS IS CAUSED BY THE PCM COMPUTER FAILURE.THAT INFORMATION WAS NOT SHARED AT TIME OF PURCHASE AS SOMETHING THAT NEEDS ROUTINE MAINTENANCE.IN ADDITION, THE FIX WAS TO WELD A CRACKED AND WARPED COIL PACK VS REPLACING IT AND HE BAD COMPUTER. HERE I AM $962 LATER AND STILL NEED TO REPLACE THE COMPUTER. HAD THIS BEEN DONE CORRECTLY THE FIRST TIME, I WOULDN'T BE HERE. I HAVE A PICTURE THAT I WILL UPLOAD LATER. INCIDENTALLY THE EXACT SAME THING HAPPENED TO MY DAUGHTERS 2008 MKX THE MONTH PRIOR.

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. SCENIC MOTORS INC (1992 ROCKFORD ST, MT AIRY, NC) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT PROVIDED. *TT UPDATED 8/9/18*JB

I RECEIVED A RECALL NOTICE APPROXIMATELY TWO YEARS AGO, AND TWICE I CONTACTED MY DEALERSHIP ABOUT THE RECALL AND WAS TOLD THEY HAVE NO FURTHER INFORMATION CONCERNING THE CORRECTION. AT THIS POINT I HAVE TO BELIEVE THAT THERE IS THE POTENTIAL THAT MY FAMILIES SAFETY MAY BE IN JEOPARDY. PLEASE ADVISE.

TL* THE CONTACT OWNS A 2007 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (LECKNER FORD, 16057 JAMES MADISON PKWY, KING GEORGE, VA 22485) AND WAS INFORMED THAT THE PARTS WERE ON BACKORDER AND WOULD TAKE SIX TO SEVEN YEARS TO REPAIR ALL THE VEHICLES. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2007 LINCOLN MKX. THE CONTACT STATED THAT THE AIR BAG INDICATOR ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (QUICK LANE AT FREEDOM FORD, 12784 GEORGE C PERRY HIGHWAY, POUNDING MILL VA 24637) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

MY VEHICLE HAS BEEN RECALLED AS PART OF THE SAFETY RECALL NOTICE 17S01 / NHTSA RECALL 17V-024. THE DEALERS HAVE NO PARTS TO REMEDY THIS DEFECT AND DON'T KNOW WHEN THEY WILL HAVE PARTS. THE DEADLINE FOR A FIX WAS DECEMBER 31, 2017. I AM CONCERNED THAT THE AIRBAG SUPPLIER HAS FILED BANKRUPTCY - I THINK THE AUTO MAKER SHOULD STILL BE RESPONSIBLE FOR FIXING THE DEFECT IMMEDIATELY.