2007 LINCOLN MKX Complaints

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

WE RECEIVED THE RECALL IN JUNE FOR A LEAKY FUEL TANK. WE HAD THAT FIXED. IN JULY 2016 WE RECEIVED THE RECALL FOR THE FAULTY TAKATA PASSENGER SIDE AIRBAGS. WE WENT INTO BILL KNIGHT LINCOLN IN TULSA, OK ONLY TO FIND OUT THAT THERE ARE NO PARTS TO FIX IT. IN THE MEANTIME, A FRIEND OF MINE INITIALLY GOT A UNLIMITED LOANER CAR BECAUSE OF THE NATURE OF HER COUNSELING JOB WITH CHILDREN. SHE DROVE DIFFERENT CARS IN THE MEANTIME WHILE I HAVE BEEN STUCK WITH THE WARNING OF POSSIBLE SERIOUS INJURY OR DEATH TO OCCUPANTS IN THE CAR FOR THE LAST 8 MONTHS. IT IS STRESSFUL FOR ME TO THINK ABOUT THAT, TO SAY THE LEAST, FOR ME AND FOR ANYONE ELSE WHO MIGHT BE WITH ME IN THE CAR. SINCE THE RECALL, NO ONE SITS IN THE PASSENGER SIDE. FRIENDS AND FAMILY HAVE TO SIT IN THE BACK. EVEN SO, I STILL DON'T FEEL WE ARE ALL FREE FROM DANGEROUS FLYING DEBRIS IF THE AIRBAG DEPLOYS, BY NO FAULT OF MY OWN. ARE THERE ANY SOLUTIONS SET IN PLACE TO EXPEDITE REPLACEMENT. BTW, MY FRIEND RECEIVED HER REPLACEMENT AIRBAG MONTHS AGO. SHE THEN TRADED IN THAT CAR FOR A NEW ONE. REGRETFULLY, SOME OF US DO NOT HAVE THAT LUXURY.

TL* THE CONTACT OWNS A 2007 LINCOLN MKX. WHILE THE VEHICLE WAS PARKED, A STRONG FUEL ODOR WAS PRESENT AND FUEL WAS ON THE GROUND WHERE THE FUEL TANK WAS LOCATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL TANK WAS LEAKING AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V682000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS PREVIOUSLY TAKEN TO A DEALER FOR THE RECALL, BUT NO REMEDY WAS PERFORMED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2007 LINCOLN MKX. WHILE THE VEHICLE WAS PARKED, A FUEL ODOR EMITTED INTO THE GARAGE AND AROUND THE VEHICLE. IN ADDITION, AFTER FILLING UP THE FUEL TANK AND DRIVING WITHIN TWENTY MILES, THE TANK WAS HALF FULL. THE FUEL ODOR AND FUEL LEAKS RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS A LEAK IN THE FUEL TANK THAT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V682000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 160,000.

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

WHILE DRIVING ON INTERSTATE I-10 AT POSTED SPEEDS, THE ENGINE BEGAN TO SPUTTER, LOSE ACCELERATION AND THE CHECK ENGINE LIGHT APPEARED, THE CAR WAS DRIVEN OFF THE FREEWAY (LESS THAN 1/8 MILE) TO THE CLOSEST SAFE AREA. THE CAR WAS THEN TOWED TO THE MECHANIC. AN IGNITION COIL WAS BURNED AND THE PCM/PROCESSOR HAD FAILED. ALL 6 COILS WERE REPLACED AS WELL AS THE PCM FOLLOWING TSB 14-0059, AFTER THE PCM AND COILS WERE REPLACED, A CHECK ENGINE LIGHT STILL APPEARED INDICATING FAILURE OF THE REAR CATALYTIC CONVERTER. AT THE TIME OF THE INCIDENT, MILEAGE WAS APPROX. 71,195 MILES. *TR

IN JULY OF 2016 RCIEVED RECALL NOTICE FROM LINCOLN MOTOR COMPANY . IMMEDIATELY CONTACTED SERVICE DEALER FOR SERVICE OF THIS AIR BAG RECALL (16V-384). WAS TOLD THAT THE PARTS FOR THIS CORRECTION WERE NOT AVAILABLE AND I WOULD BE NOTIFIED AS SOON AS THEY WERE PROVIDED TO OURISMAN LINCOLN OF ALEXANDRIA AND COULD BE SERVICED. GIVEN THE SERIOUS NATURE AND RISK OF FATAL INJURY OF THIS DEFECT I AM CONCERNED AS TO THE LENGTH OF TIME AND LACK OF URGENCY WITH WHICH THE COMPANY IS APPROACHING THIS RECALL. PLEASE ADVISE AS TO THE REGULATORY RESPONSE TIME FOR THIS TYPE OF RECALL. SOON IT WILL BE A YEAR INTO THE RESPONSE TIME.

I HAVE A GAS LEAK AROUND MY GAS TANK SEAL SMELL GAS AFTER EVERY FILL UP AND YOU CAN SEE GAS ON THE TANK WHEN YOU LOOK UNDER CAR FORD SAYS THAT THERE IS NO RECALL I HAD A FORD EDGE THAT DID THE SAME THING

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 03/17/17*LJ *CN

WATER PUMP FAILURE: LINCOLN MKX 2007 DRIVING DOWN THE ROAD AT APPROXIMATELY 55 MPH, CAR WAS RUNNING GREAT AS USUAL WHEN SUDDENLY I LOST ALL POWER EXCEPT LIGHTS. AT THAT SPEED, THANKFULLY I HAD ENOUGH TIME TO GET OVER TWO LANES OF TRAFFIC WITH NO POWER AND COAST OFF THE ROAD. I HAD TO CAR TOWED TO A LOCAL MECHANIC WHERE MASTER CERTIFIED TECHNICIANS ARE WORKING TO REPLACE MY ENGINE. THE CAR HAD JUST BEEN SERVICED FOR OIL CHANGE, AIR FILTER, ROUTINE MAINTENANCE TWO WEEKS PRIOR TO THIS ENGINE FAILURE. MECHANIC FOUND THAT THE WATER PUMP FAILED LEADING TO OIL AND COOLANT IN THE ENGINE. THIS CAR 122,000 MILES ON IT AND HAS BEEN METICULOUSLY MAINTAINED. THERE IS A CLASS ACTION SUIT OVER THIS, BUT I WAS NEVER NOTIFIED BY FORD OR BY MY DEALER (OXMOOR FORD LINCOLN) THAT THERE WAS A POTENTIAL PROBLEM WITH THE DESIGN OF THIS ENGINE. THE WATER PUMP IS INSIDE THE ENGINE. WHEN THIS FAILS WITH NO WARNING IT CAUSES THE ENGINE TO FAIL. THIS HAS LEAD TO A COST TO ME OF $6000 TO REPLACE THE ENGINE. I SPOKE TO HEATHER AT LINCOLN QUALITY TODAY (CASE #11395985) AND SHE SAID, "UNFORTUNATELY WE HAVE NOTHING TO OFFER YOU EXCEPT OUR SINCERE APOLOGIES." THIS IS NOT ACCEPTABLE CUSTOMER SERVICE. I WAS NOT ASKING TO RECOUP MY ENTIRE LOSS SINCE THE VEHICLE HAS MILES ON IT, BUT THEY COULD OFFER SOMETHING TO A (FORMER) LIFELONG FORD CUSTOMER.