2007 LINCOLN MKX Complaints

DRIVING AT 40 MPH ON A FIVE LANE STATE HIGHWAY IN METROPOLITAN AREA. SUDDEN LOSS OF POWER, LOST THROTTLE RESPONSE, DASH SEND ODO DATA ERROR MESSAGE, WITH NO ODOMETER READING, WRENCH SYMBOL. CAR COASTED TO STOP IN LEFT TURN LANE. LOUD CLUCK WHEN ATTEMPTING TO SHIFT TO/FROM PARK, REVERSE, NEUTRAL OR DRIVE. UNABLE TO DRIVE MORE THAN 2 MPH, NO MATTER WHAT THROTTLE POSITION OR GEAR SELECTION. IGNITION AND ENGINE TURN OFF ENGINE CLEARED ERROR CODES, BUT DID NOT RESOLVE ISSUE. MKX COULD NOT BE DRIVEN AND NEEDED TO BE TOWED FOR SERVICE. LATER LEARNED THAT OUTPUT SHAFT SPEED (OSS) SENSOR AND TURBINE SHAFT SPEED (TSS) SENSOR FAILED, WHICH PLACED MKX IN ELECTRONIC STATUS OF A HIGH GEAR, THEREBY NO ACCELERATION OR CONTROL POSSIBLE WITHOUT REPAIR. LATER LEARNED THAT LINCOLN HAS HAD A TECHNICAL SERVICE BULLETIN PUBLISHED THAT DIAGNOSED THIS PROBLEM IN 2007! MULTIPLE COMPLAINTS BY MOTORIST WITH SIMILAR ISSUES WITH WIRING TO OSS/TSS SENSORS. WELL KNOWN PROBLEM TO LINCOLN BUT NO RECALL. SUDDEN LOST OF THROTTLE AT HIGH SPEED IS VERY DANGEROUS. AT HIGHWAY SPEEDS, LACK OF RESPONSE FROM AUTOMOBILE COULD BE FATAL. THIS IS NOT A WEAR PROBLEM, BUT AN INITIAL DESIGN OR PART DESIGN FAILURE. INITIAL SYMPTOMS INCLUDE POOR AUTOMATIC SHIFT AT MIDDLE RANGE SPEEDS. FAILURE OF ELECTRICAL CONNECTION OR SENSORS CAN OCCUR AT ANY ODOMETER READING OR AUTOMOBILE USAGE.

TL* THE CONTACT OWNS A 2007 LINCOLN MKX. WHILE DRIVING AT ANY SPEED, CLICKING AND POPPING NOISES WERE HEARD FROM THE REAR OF THE VEHICLE. IN ADDITION, WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 140,000.

HAVE BEEN SMELLING FUEL FOR A COUPLE OF WEEKS OUTSIDE THE CAR. FOUND WHAT APPEARS TO BE A FUEL LEAK COMING FROM FUEL TANK. CALLED LINCOLN ABOUT THE RECALL, THEY SAID IT DIDN'T AFFECT MY VEHICLE. I THINK IT DID, SEEING HOW IT HAS THE SAME PROBLEM, AND IT'S A SALT/CORROSION ISSUE. I'VE LIVED IN NEBRASKA ALMOST ALL MY LIFE, WE USE SALT IN THE WINTER SEASON. REGARDLESS WHERE IT IS BUILT, I'M SURE THEY ARE GETTING THEIR PARTS FROM THE SAME SUPPLIER. LINCOLN IS IN THE WRONG, THEY SHOULD BE TAKING CARE OF THE ISSUE. THIS IS A $2,000 REPAIR THAT NOT EVERYONE CAN AFFORD TO PAY FOR. THIS IS BS, AND THE LAST TIME I WILL BUY A LINCOLN/FORD PRODUCT, IF THIS IS HOW THEY TAKE CARE OF THEIR CUSTOMERS.

TL* THE CONTACT OWNS A 2007 LINCOLN MKX. WHILE DRIVING AT APPROXIMATELY 55 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO ACCELERATE. AS A RESULT, THE SPEED DECREASED CAUSING THE TWO VEHICLES DRIVING BEHIND THE CONTACT TO CRASH INTO EACH OTHER. THE CONTACT WAS NOT INVOLVED IN THE CRASH. A POLICE REPORT WAS FILED AND NO INJURIES WERE REPORTED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE CONTROL SOLENOID NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 49,136.

I WAS RIVING ABOUT 35 MPH WHEN THE CAR STOPPED MOVING FORWARD AND A WRENCH APPEAR IN MY DASH. THE CAR SWERVE AND HIT A CURVE TO KEEP FROM HITTING ME HAD HE NOT DONE THAT I COULD HAVE BEEN SERIOUSLY INJURED. PREVIOUSLY THAT HAPPEN TO BE AND IT DID CAUSED AN ACCIDENT. ON NOVEMBER 17, 2011 I HAD 49,136 MILES MY CAR WAS STILL ON WARRANTY AND THEY BAYWAY LINCOLN REPAIRED IT. NOW LESS THAN 12,000 MILES THIS HAPPEN AND NO ONE IS RESPONSIBLE. I AM A SENIOR CITIZEN VERY SELDOM DRIVE MY CAR AND DON'T THINK IT IS FAIR FOR ME TO FEAR DRIVING THIS CAR OR BE RESPONSIBLE FOR THE COST.

AFTER SITTING IN OUR DEALER'S LOT FOR 8 MONTHS WHILE WE WAITED FOR THE FUEL TANK CORROSION PROBLEM TO BE RESOLVED (NHSA CAMPAIGN NUMBER 14V682000), WE PICKED UP OUR CAR ONLY TO FIND THAT THE FUEL TANK SENSOR WAS DEFECTIVE (SHOWED E EVEN THOUGH WE HAD JUST FILLED THE TANK), AND THE COOLING SYSTEM HAS TO BE REPAIRED. THE DEALER SAYS THE CAR IS UNDRIVEABLE.

I AM ORIGINAL OWNER OF 2007 MKX. RECEIVED RECALL NOTICE IN DEC.2014. UNABLE TO GET VEHICLE TO DEALERSHIP UNTIL 02/03/15. I HAVE NOT HAD MY VEHICLE SINCE THAT DATE. CORROSION AT FUEL TANK AND LEAKING. DLR INFORMED ME THE VEHICLE CANNOT BE DRIVEN. HE HAD NO IDEA WHEN THE PART(S) WOULD BE AVAILABLE. IT WOULD BE MONTHS. I WAS PROVIDED INITIALLY WITH VEHICLE FROM DEALERSHIP. AFTER WEEK OR SO I WAS HANDED OVER TO RENTAL AGENCY AT FORD'S EXPENSE. I AM NOW IN MY 3RD VEHICLE AS OF JUNE. HAVE CONTACTED FORD MOTOR COMPANY NUMEROUS TIMES SINCE EARLY FEB. WHO APOLOGIZES PROFUSELY AND SAY THEY DO NOT KNOW WHEN TANKS WILL BE AVAILABLE. THEY ARE AT MERCY OF THEIR SUPPLIER. NO DATES MAYBE LATE SUMMER. RECALL NOTICE INDICATES 3RD QTR. DEALERSHIP AS OF 7/7/15 SAYING FOURTH QTR. NO EXACT DATE OR TIME. I PURCHASED THAT VEHICLE FOR INTENDED USE WITH BUSINESS AND FAMILY. FAMILY MEMBERS UNDER 25 AND FREQUENT OUT OF TOWN FAMILY GUESTS CANNOT DRIVE THE RENTAL AND UNTIL EARLY JUNE PREVIOUS VEHICLES I HAD DID NOT MEET MY BUSINESS NEEDS. THIS HAS BEEN AN UNREASONABLE AND UNACCEPTABLE AMOUNT OF TIME. I AM VERY CONCERNED HOW MY VEHICLE WILL OPERATE AFTER HAVING BEEN IDLE FOR MANY MONTHS, NEARLY A YEAR. FORD MOTOR SHOULD PURCHASE THESE VEHICLES AT FMV WITH ADDITIONAL AMOUNT COVERING THE RENTAL PAYOUTS AND THE INCONVENIENCE THROUGH THEIR UNKNOWN REPAIR DATE. THEY MIGHT STILL HAVE SATISFIED CUSTOMERS. ONLY OFFER THEY HAVE COME UP WITH IN EARLY APRIL HAS BEEN DEALER VALUE + $2500.00 TOWARDS ANOTHER FORD PRODUCT. NOT ACCEPTABLE.

LETTER FROM SENATOR KLOBUCHAR ON BEHALF OF CONSTITUENT RE AN AIR BAG RECALL OF HIS LINCOLN MKX (ATTN: CACJE HENDERSON). *SMD THE CONSUMER STATED HE RECENTLY CAME ACROSS A RECALL CONCERNING A POSSIBLE FUEL TANK CORROSION LEAK; RECALL # 14V682000. THE CONSUMER STATED HE WAS NEVER NOTIFIED ABOUT THE RECALL. *JB THE REQUESTED TO HAVE THE AIR BAG DEACTIVATED. UPDATED 09/19/16.*JB UPDATED 12/14/16.*JB

TL* THE CONTACT OWNS A 2007 LINCOLN MKX. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V682000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART NEEDED WAS NOT AVAILABLE TO SCHEDULE A RECALL REPAIR WITHIN A REASONABLE TIMEFRAME. THE DEALER WAS UNABLE TO SERVICE THE RECALL FOR MONTHS DUE TO THE MANUFACTURER NOT NOTIFYING THEM OF THE RECALL. THE CONTACT DID NOT RECEIVE A LETTER FOR AN EXTENDED PERIOD OF TIME. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 8/27/15*CN UPDATED 10/19/2017*CN

TL* THE CONTACT OWNS A 2007 LINCOLN MKX. THE CONTACT STATED THAT A CRACK AND EXCESSIVE CORROSION DEVELOPED ON THE FUEL LINES. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN INDICATED THAT THE PART NEEDED WAS NOT AVAILABLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP FOR FURTHER INSPECTION AND DIAGNOSIS. THE CONTACT WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V682000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 62,895.