2007 LINCOLN MKX Complaints

TL* THE CONTACT OWNED A 2007 LINCOLN MKZ. THE CONTACT STATED THAT WHILE GOING AROUND A CURVE AT 15 MPH, THE VEHICLE SLED ON SOME BLACK ICE AND LANDED IN A DITCH. THE FRONTAL DRIVER'S AND PASSENGER AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE HOOD, BUMPER, FENDER, MIRROR AND THE UNDERCARRIAGE WERE DAMAGED. THE VEHICLE WAS TOTALED BY THE INSURANCE COMPANY AND TOWED AWAY FROM THE SCENE. THE DEALER AND MANUFACTURER WERE NOT CONTACTED YET. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 170,000.

TL* THE CONTACT OWNS A 2007 LINCOLN MKX. THE CONTACT STATED THAT THERE WAS AN ABNORMAL FUEL ODOR PRESENT OUTSIDE OF THE VEHICLE. THE CONTACT STATED THAT THERE WAS EVIDENCE OF A FUEL LEAK COMING FROM THE FUEL TANK. THE VEHICLE WAS PREVIOUSLY TAKEN TO BEAMAN FORD INC (1717 TENNESSEE 46, DICKSON, TN 37055), WHERE IT WAS DETERMINED THAT THE FUEL TANK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.

TL* THE CONTACT OWNS A 2007 LINCOLN MKX. WHILE DRIVING APPROXIMATELY 75 MPH, THE BRAKE PEDAL WAS DEPRESSED AND THE ABS INDICATOR ILLUMINATED RANDOMLY. THE VEHICLE WAS NOT TAKEN TO AN INDEPENDENT MECHANIC OR DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE CONTACT SPOKE WITH THE MANUFACTURER AND WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC). THE APPROXIMATE FAILURE MILEAGE WAS 140,000.

THE BRAKES SHUTTER WHEN MAKING STOPS AND THE PEDAL BECOMES HARD THEN GOES ALL THE WAY DOWN. THIS HAS HAPPENED MANY TIMES WHETHER AT SLOW SPEEDS IN THE CITY AND HIGHWAY SPEED, WHICH ALMOST LED TO AN ACCIDENT BECAUSE THE VEHICLE ALMOST DID NOT STOP. ALSO THE ABS LIGHT COMES ON WHEN DRIVING ON HIGHWAY. I'VE HAD MANY PARTS REPLACED SUCH AS SUSPENSION FRONT AND REAR, STABILIZER ARMS IN FRONT, CALIPERS, BRAKE PADS ETC. BUT THE VEHICLE CONTINUES TO HAVE THIS ISSUE.

I WAS DRIVING ON 295 HEADING TO FOSTER RI. I WAS DRIVING ON THE HIGHWAY GOING ABOUT 55 MPH WHEN MY SUV STARTED TO BUCK THEN THE CHECK ENGINE LIGHT STARTED BLINKING AND MY SUV WOULDN'T EVEN DO 40 MPH SO I GOT OFF THE HIGHWAY AND PULLED INTO A PARKING LOT ON HARTFORD AVE JOHNSTON WAITED FOR A TOW TRUCK WHILE WAITING MY CAR STALLED AND WOULDN'T START BACK UP. IF I DIDN'T GET OFF THE HIGHWAY WHEN I DID I WOULD OF BEEN INVOLVED IN A CAR CRASH BECAUSE I COULDN'T EVEN DO THE SPEED LIMIT. I FEEL THIS SHOULD BE A RECALL BECAUSE IT'S CONSIDERED A SAFETY ISSUE TO ME. I HAD MY CAR TOWED TO TASCA THEY SAID THE DIAGNOSTIC COMPUTER SAID IT WAS THE PCM, MIGHT HAVE BURNT OUT THE COILS AND SPARK PLUGS. I FEEL THIS IS VERY DANGEROUS WHAT IF I WASN'T WHERE I COULD GET OFF THE HIGHWAY IT COULD OF CAUSED A BAD ACCIDENT OR EVEN DEATH. SO I'M ASKING CAN THIS PLEASE BE A RECALL SO NOBODY JEOPARDIZE THEIR LIFE.

I RECENTLY SUBMITTED A LETTER TO FORD/LINCOLN COMPANY AS WELL AS THE NHTSA DATED 9/11/19. I REACHED OUT TO LINCOLN/FORD COMPANY LAST WEEK IN REGARDS TO STATED LETTER AND THE ERROR CODES OF P0356 AND P1299, WHICH HAS TO WHAT I HAVE BEEN TOLD BY (2) DIFFERENT CARE REPAIR SHOPS THAT THESE ARE COMMON ERROR IN FORD EDGE AND LINCOLN MKX. THESE CODES ARE RELATED TO THE PCU MODULE AND THE IGNITION COILS NOT BE READ BY THE PCU MODULE. I TOOK THE LIBERTY OF RESEARCHING AND I JUST WENT BACK TO 2013 AND FOUND THAT OVER 100 OTHER CONSUMERS HAVE THE SAME ISSUE. I REPAIRED MINE TWICE ALREADY AND ITS STILL AN ISSUE BECAUSE OF THE PCU MODULE , WHICH IS PRICED AT OVER $800 ALONE. I WAS CONVERSING WITH LISA RELAFORD, WHO IS THE CONCIERGE SERVICE MANAGER AT LINCOLN CLIENT RELATIONSHIP CENTER, WHO BASICALLY STATED THAT IF THE CAR IS NOT UNDER WARRANTY THAT THEY CAN NOT ASSIST WITH ANY FINANCIAL ASSISTANCE,. WHICH IS CLEARLY A LIE. I HAVE RECENTLY HAD A RECALL ON MY AIRBAG AND A FUEL PUMP VIA LINCOLN, AT THAT TIME MY TRUCK WAS NOT UNDER WARRANTY, BUT THEY WERE REPLACED. SO, THAT IS CLEARLY A CONTRADICTION. THIS IS OBVIOUSLY A FAULTY PART THAT OVER HUNDRED OF PEOPLE HAVE HAD AND I AM INQUIRING AS TO WHY IT WAS NEVER RECALLED OR THE PART REPLACED. I HAVE CHANGED MY IGNITION COILS TWICE , WHICH COST ABOUT $80 EACH ($160) AND THE IDIRIUM SPARK PLUGS THAT ARE REQUIRED FOR MY TRUCK WHICH COST ABOUT $20 EACH ($40). I WOULD THIBNK THAT SOMEONE, WHILE DRIVING WHOSE TRUCK LOSES POWER ON THE HIGHWAY, USUSALLY GOING AT ABOUT 60 MPH, IS A MAJOR CONCERN AND IN SOME WAYS LIFE THREATING. WHICH IS EXACTLY WHAT HAPPENED TO ME . THIS MATTER IS OF HIGH IMPORTANCE AND NEEDS TO BE ADDRESSED. PLEASE REFER TO THE LETTER THAT WAS SUBMITTED IN SEPTEMBER BY ME AND GET BACK TO ME WITH AN ANSWER , AS SOON AS POSSIBLE BECAUSE ONCE AGAIN MY TRUCK IS NOT DRIVEABLE.

TL* THE CONTACT OWNS A 2007 LINCOLN MKX. WHILE DRIVING APPROXIMATELY 45 MPH, THE CONTACT HEARD A LOUD EXPLOSIVE SOUND. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD AND DISCOVERED THAT THE SUN ROOF EXPLODED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 258,000.

THE BRAKE BOOSTER FAILED ON THIS VEHICLE LEAVING THE VEHICLE ALMOST IMPOSSIBLE TO STOP

I AM INQUIRING ABOUT WHY THERE HAVE BEEN SO MANY ISSUES WITH THE LINCOLN MKX FROM YEAR 2007-2009 IGNITION COILS CONNECTING TO THE PCM OR COMPUTER AND IT HAS NEVER BEEN AN RECALLED ISSUED. I CALLED AN THIS TWO MONTHS AGO AND MADE A COMPLAINT AT THE [XXX] NUMBER. I WAS NEVER CONTACTED. I HAD NO ISSUES WITH MY TRUCK THEN ABOUT LAST MARCH I WAS ON THE EXPRESSWAY DRIVING AND JUST LOSE POWER. I WENT TO AUTOZONE AND WAS TOLD THAT I HAD A MISFIRED. I HAVE BEEN TO TWO DIFFERENT AUTO REPAIR SHOPS TTO HAVE THIS ISSUE ADDRESSED AND CHANGE OUT THE COILS AND BOTH HAVE ADVISED ME THAT THE COMPUTER IS NOT READING THE COIL, WHICH IS STANDARD IN MY TYPE OF TRUCK. I AM MAKING AN APPOINTMENT AT THE DEALERSHIP THIS WEEK TO HAVE MY AIR BAG REPLACED FOR ANOTHER RECALL THIS IS THE SECOND ONE SINCE I HAVE THIS CAR. I WOULD LIKE TO HAVE THIS MATTER ADDRESSED AND I ALSO WOULD LIKE A RETURN CALL OR EMAIL BACK IN RETURN TO THIS COMPLAINT. *JS PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKX. THE CONTACT RECEIVED A RECALL NOTIFICATION REGARDING THE AIR BAGS. THE NHTSA CAMPAIGN NUMBER WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. BOHN FORD (3737 LAPALCO BLVD, HARVEY, LA 70058) CONFIRMED THAT PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIR. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED SPORADICALLY. THE FAILURE MILEAGE AND VIN WERE UNKNOWN.