2004 LINCOLN NAVIGATOR Complaints
View complaints related to 2004 LINCOLN NAVIGATOR. The complaints found here are submitted by actual consumers with first hand experience. There are more than 80 complaints submitted for the 2004 LINCOLN NAVIGATOR. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2004 LINCOLN NAVIGATOR- HAZEN, ND
TL* THE CONTACT OWNS A 2004 LINCOLN NAVIGATOR. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 50 MPH THE ACCELERATOR PEDAL BECAME STUCK CAUSING THE VEHICLE TO ACCELERATE. THE VEHICLE WAS NOT INSPECTED BY A DEALER NOR HAD IT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGE WAS APPROXIMATELY 80,000. THE VIN WAS UNAVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 LINCOLN NAVIGATOR- BIRMINGHAM, AL
WE HAVE A 2004 LINCOLN NAVIGATOR ( THE SECOND WE HAVE OWNED) THE AIR SUSPENSION HAS NEVER WORKED AS WELL AS THE FIRST NAVIGATOR. THE RIDE WAS VERY GOOD FOR THE FIRST 50 THOUSAND MILES THEN WHEN IT WAS COLD IT WOULD TAKE A WHILE FOR THE AIR SUSPENSION TO WARM UP AND BEGIN TO WORK. IN ALABAMA IT DOES NOT GET THAT COLD THAT MANY DAYS BUT IT WAS VERY UNCOMFORTABLE ON THOSE DAYS. FINALLY THE SUSPENSION JUST STOPPED WORKING AND THE RIDE WAS TERRIBLE. TOOK TO THE DEALERSHIP AND PAID $98.00 FOR DIAGNOSIS. INDEED THE AIR SUSPENSION WAS LEAKING. COULD NOT GIVE US A FIRM PRICE SINCE THEY WOULD NOT KNOW FOR SURE IF ANY DAMAGE WAS DONE INSIDE THE SYSTEM. THE RANGE WAS FROM $1,200.00 TO OVER $4,000.00. IF I WANTED TO GAMBLE LIKE THAT I WILL GO TO THE CASINO. AFTER TALKING WITH SEVERAL MECHANICS THEIR RECOMMENDATION WAS TO INSTALL A REGULAR SUSPENSION WHICH COST US $850.00 INCLUDING INSTALLATION. CAR RIDES AS GOOD AS IT DID AND WE DO NOT HAVE TO EXPECT THE SUSPENSION TO GO OUT AGAIN. WE HAVE HEARD LOTS OF STORIES ABOUT THE SAME PROBLEM WE HAD AND HAVE HEARD A LOT OF PEOPLE THAT HAVE HAD TO REPLACE THE AIR SUSPENSION 2 TIMES BEFORE THEY GAVE UP. FORD KNOWS THIS IS A PROBLEM AND WILL NOT DO A RECALL. ONE MECHANIC TOLD US THAT THE AIR SUSPENSION IS THE SAME ONE THEY USE IN THE BIG FORD SUV AND THEY NEVER HAVE PROBLEMS WITH IT. FORD AND THE ENGINEERS NEED TO SOLVE THIS PROBLEM. AT THIS TIME WE WILL NOT PURCHASE A THIRD NAVIGATOR EVEN THROUGH I LOVE THE CAR. *TR
Source: NHTSA WEB SITE -
2004 LINCOLN NAVIGATOR- HARRISON TOWNSHIP, MI
I HAVE A 2004 LINCOLN NAVIGATOR, WHICH I HAVE OWNED SINCE IT WAS NEW. WITH THE RECENT RECALL OF F-SERIES FOR DEFECTIVE AIRBAG CLOCKSPRINGS, I AM CONCERNED THAT MY NAVIGATOR WAS NOT INCLUDED. THE AIRBAG LIGHT CAME ON TWO DAYS AGO, I CYCLED THE IGNITION AND IT WENT OFF. TODAY IT CAME ON AGAIN AND STAYED ON THROUGH MANY ON/OFF CYCLES OF THE VEHICLE. I AM CONCERNED ABOUT INADVERTENT DEPLOYMENT ISSUES FROM A POSSIBLY DEFECTIVE CLOCKSPRING. PLEASE HELP. *TR
Source: NHTSA WEB SITE -
2004 LINCOLN NAVIGATOR- REX, GA
TL*THE CONTACT OWNS A 2004 LINCOLN NAVIGATOR. THE AIR SUSPENSION ON THE FRONT OF THE VEHICLE WAS NOT LIFTING UP PROPERLY IN ORDER FOR THE VEHICLE TO DRIVE WITHOUT ANY INCIDENT. ON COLD DAYS THE SUSPENSION DOES NOT ALLOW THE FRONT END TO LIFT UP; YET, THE VEHICLE HAD TO BE WARM OR THE TEMPERATURE OUTSIDE HAD TO BE WARM. THE VEHICLE WAS NOT TAKEN TO THE DEALERSHIP FOR INSPECTION WHICH WAS TAKEN TO THREE OTHER SERVICE STATIONS WHO PERFORMED A DIAGNOSTIC TEST ON THE VEHICLE. THE MANUFACTURER WAS CALLED AND STATED THAT THERE WERE NO RECALLS OR WARRANTIES STATING THAT SHE HAD TO PAY FOR THE REPAIRS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 132,500.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 LINCOLN NAVIGATOR- URBANA, OH
TL*THE CONTACT OWNS A 2004 LINCOLN NAVIGATOR. THE CONTACT WAS DRIVING APPROXIMATELY 15 MPH WHEN THE STEERING COLUMN LOCKED AND THEN THE STEERING WHEEL TURNED IN THE RIGHT POSITION WITHOUT WARNING. SUDDENLY, THERE WAS A LOSS OF STEERING CONTROL AND THE VEHICLE TRAVELED OVER A CURB UP AN EMBANKMENT. WHEN THE BRAKES WERE ENGAGED THE VEHICLE CAME TO A STOP. THE VEHICLE WAS DRIVEN FROM THE EMBANKMENT AND THE IDENTICAL FAILURE REOCURRED. THE VEHICLE WAS TAKEN TO A NEARBY INDEPENDENT MECHANIC FOR DIAGNOSIS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY WERE UNABLE TO DUPLICATE THE PROBLEM. THERE WERE UNRELATED REPAIRS PERFORMED ON THE VEHICLE. THE FAILURE MILEAGE WAS APPROXIMATELY 67,000. THE VIN WAS UNAVAILABLE. THE CONTACT HAD CONCERN OF THE POTENTIAL SAFETY HAZARD.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2004 LINCOLN NAVIGATOR- CANTON, MI
THE AIR SUSPENSION SYSTEM HAS FAILED ON MY LUXURY 2004 LINCOLN NAVIGATOR (124,000 MILES). THIS APPEARS TO BE A COMMON FAILURE FOR THIS VEHICLE BASED UPON MY ONLINE RESEARCH. THERE ARE COMPANIES THAT SELL KITS TO REPLACE THE ENTIRE SYSTEM AS IT IS APPARENT THAT NOT FAILING IS NOT AN OPTION. PLEASE SEE THE STRUTMASTERS WEBSITE (HTTP://WWW.STRUTMASTERS.COM/). THIS IS AN EXPENSIVE REPAIR/REPLACEMENT AND APPEARS TO BE RELATED TO DEFECTIVE AND UNSAFE PARTS. HOWEVER THERE IS NO RECORD OF ANY RECALLS OR CHANGE IN THE MANUFACTURING PROCESS. HELP!!! *TR
Source: NHTSA WEB SITE -
2004 LINCOLN NAVIGATOR- HOUSTON, TX
TL*THE CONTACT OWNS A 2004 LINCOLN NAVIGATOR. WHILE OPENING THE HOOD OF THE VEHICLE THE CONTACT NOTICED THAT THE HOOD SHOCK ABSORBERS WOULD NO LONGER SUPPORT THE WEIGHT OF THE HOOD. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE SHOCK ABSORBER NEEDED TO BE REPLACED. THERE WERE NO PRIOR WARNINGS. THE VEHICLE WAS NOT REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 54000. UPDATED 09/24/10. *LJ UPDATED 09/24/10. 8JB
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 LINCOLN NAVIGATOR- EAST STROUDSBURG, PA
DRIVER POWER SEAT, PEDAL ADJUSTMENT AND MIRROR/FOLDING MIRRORS NOT WORKING DUE TO FAULTY WIRING. WIRING HARNESS MELTS DOWN TO FUSE BOX. UNABLE TO REPAIR WIRING BUT TO REPLACE COMPLETE WIRING SYSTEM TO FUSE BOX . *TR
Source: NHTSA WEB SITE -
2004 LINCOLN NAVIGATOR- FOUNTAIN HILLS, AZ
TL*THE CONTACT OWNS A 2004 LINCOLN NAVIGATOR. THE FRONT STRUTS BROKE AND THE FRONT END OF THE VEHICLE FELL DOWN, ALMOST TOUCHING THE GROUND. THERE WAS BARELY ANY SUSPENSION WHEN THE CONTACT DROVE TO AN AUTHORIZED DEALERSHIP; THE DEALER REPLACED THE FRONT STRUTS. THE CONTACT CALLED THE MANUFACTURER AND WAS INFORMED THAT THERE WERE NO RECALLS OR WARRANTY'S ON THE VEHICLE. THE FAILURE MILEAGE WAS APPROXIMATELY 63,000. THE CURRENT MILEAGE IS APPROXIMATELY 70,000. UPDATED 10/28/10 *BF THE CONSUMER WAS INFORMED BY FORD, IT WAS A KNOWN PROBLEM AND THEY INCREASED THEIR WAREHOUSE SUPPLY IN ARIZONA T MEET THE DEMAND. UPDATED 11/01/10
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 LINCOLN NAVIGATOR- WESTERVILLE, OH
HID HEADLAMP ASSEMBLY. I HAVE 2004 LINCOLN NAVIGATOR AND WHILE MY VEHICLE WAS UNDER THE MANUFACTURERS WARRANTY THEY REPLACED THE LEFT HID ASSEMBLY BUT THEY CLAIMED IT WAS NOT A RECALL. I AM SINCE OUT OF THE WARRANTY AND THE RH ASSEMBLY WENT OUT. NOW MY RESEARCH INDICATES THAT THE RECALL WAS ONLY TO YEARS 2003 IN THE NAVIGATOR, BUT TO 2006 IN THE EXPEDITION. THE ASSEMBLY IS THE SAME AS THE 2003 NAVIGATOR BUT THE "2004" IS NOT COVERED. WHY? *TR
Source: NHTSA WEB SITE