2004 LINCOLN NAVIGATOR Complaints

PROBLEM WITH THE AIR SUSPENSION ON VEHICLE. HAD IT REPLACE WITH LESS THAN 50 THOUSAND MILES ON VEHICLE, ADDED 12 THOUSAND MILES IN LESS THAN A YEAR AND THE AIR SUSPENSION IS OUT AGAIN. *TR

TL*THE CONTACT OWNS A 2004 LINCOLN NAVIGATOR. AFTER THE VEHICLE WAS PURCHASED, IT BEGAN TO FAIL. THE VEHICLE WAS TAKEN BACK TO THE DEALER FOR REPAIRS. ONE MONTH LATER, THE SUSPENSION FAILED. WHILE DRIVING AT AN UNKNOWN SPEED, THE TRAC INDICATOR ILLUMINATED AND THE CONTACT LOST CONTROL OF THE VEHICLE. SHE PULLED OVER AND HAD THE VEHICLE TOWED TO THE DEALER. THE VEHICLE WAS REPAIRED FOR FREE. AFTERWARDS, THE LOW BEAM HEADLIGHTS FAILED AND THE CONTACT REPLACED THEM WITH TWO BULB MECHANISMS. THE LOW BEAMS CONTINUED TO FAIL AND THE MECHANIC COULD NOT FIND ANY FAILURES. THE DEALER STATED THAT THE WIRING WAS NOT FAULTY, BUT THEY DISCOVERED THAT THE BALLETS IN THE LOW BEAMS WERE BLOWN OUT. THE PARTS WERE ORDERED AND REPLACED BY A MECHANIC. THE BULBS BLEW OUT AGAIN WITHIN A MONTH. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND THEY KEPT IT OVERNIGHT TO REPAIR IT AGAIN. THROUGH ONLINE RESEARCH, THE CONTACT FOUND COMPLAINTS FOR FAILED BALLETS ON HIS MAKE AND MODEL VEHICLE. NO ONE HAS BEEN ABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE FAILURE MILEAGE WAS 75,000 AND CURRENT MILEAGE WAS 98,000.

NOTICED THE AIR COMPRESSOR RAN ALL OF THE TIME FOR THE AIR RIDE SYSTEM. THE CAR WAS STILL IN WARRANTY TOOK IT TO FORD AND THEY SAID THEY HAD FIXED THE PROBLEM. 800 MILES OUT OF WARRANTY THE RIDE SIDE AIR SHOCK WENT BAD AND BURNED OUT THE COMPRESSOR. LOOKED UP OLD PAPER WORK AND COME TO FIND OUT THAT THEY HAS PUT ON A NOISE REDUCTION KIT ON THE COMPRESSOR. SO WE COULD NO LONGER HEAR IT RUN. CONTACT THE DEALERSHIP AS WELL AS CUSTOMER SERVICE AT LINCOLN. THEY TOLD US SORRY ABOUT YOUR LUCK IT IS OUT OF WARRANTY. TOOK IT TO A DIFFERENT DEALER AND THEY SAID THAT THE BAGS ON THE AIR RIDE SYSTEM WERE DRY ROTTED (THE TRUCK HAS 50,800 MILES. HE SAID THIS A COMMON PROBLEM WITH FORD AND LINCOLN. THEY REPLACE AT LEAST 8 SETS A WEEK. I HAD THE RIGHT SIDE FIXED, NEW COMPRESSOR. NOW 7 MONTHS LATER THE LEFT SIDE AS DONE THE SAME THING (55,000 MILES). *TR

REAR TAILGATE PAINT IS BUBBLING. RESEARCH SHOWS THAT THIS IS COMMON FLAW ON FORD/LINCOLN VEHICLES FROM 2000-2005. *TR

PROBLEM WITH AIR SUSPENSION ON VEHICLE. PLACED IN SHOP OVER 7 OR MORE TIMES PROBLEM STILL NOT RESOLVED. DEALERSHIP HAS REPLACED PARTS BUT STILL SAME PROBLEM. *TR

TL*THE CONTACT OWNS A 2004 LINCOLN NAVIGATOR. THE CONTACT STATED THAT THE DRIVER SIDE HIGH INTENSITY HEADLAMP DOES NOT ALWAYS ILLUMINATE WHEN THE VEHICLE IS STARTED. INITIALLY, THE FAILURE OCCURRED INTERMITTENTLY, BUT NOW OCCURS MORE REGULARLY. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY REPLACED THE HEADLIGHT, INSTALLED A NEW LIGHT SWITCH AND BATTERY, AND CHECKED THE WIRING; HOWEVER, THE FAILURE CONTINUED. LINCOLN SENT TECHNICAL SERVICE BULLETINS RELATED TO THE FAILURE. THE CURRENT MILEAGE WAS 20,600 AND FAILURE MILEAGE WAS 500. UPDATED 4/11/08 *CN

2004 LINCOLN NAVIGATOR WITH ACCELERATION PROBLEMS CUSTOMER STATES WHEN THE BRAKE WAS APPLIED THE ENGINE ACCELERATED**CC

FIRST WEEK IN DECEMBER TOOK 2004 NAVIGATOR WITH 29,000 MILES TO DEALERSHIP AFTER HEARING A VERY CLUNKING SOUND. I WAS TOLD IT NEEDED A CATALYTIC CONVERTER. DEALERSHIP STATED THAT IT WOULD TAKE 2 WEEKS FOR PART. I CALLED LINCOLN TO STATE MY COMPLAIN AS TO WHY IT WAS GOING TAKE SO LONG AND WAS TOLD THE WAREHOUSE THAT STORED THEM BURNT DOWN. TOO MAKE A VERY TRYING STORY SHORT IT WILL BE 2 MONTHS UNTIL I GET MY NAVIGATOR REPAIRED. THE DEALERSHIP TOLD ME THAT THEY WERE TOLD BY LINCOLN THAT THE PART HAS TO BE MADE AND THEN TESTED BEFORE THEY SHIP IT TO THE DEALERSHIP. I HAVE NEVER HEARD OF SUCH A THING. I CAN NOW UNDERSTAND WHY PEOPLE ARE BUYING THE IMPORTS AND WHY AMERICAN CAR MAKERS ARE HURTING. I WILL NOT BUY ANOTHER LINCOLN AGAIN. *JB

DT*: THE CONTACT STATED THE VEHICLE HAD BEEN AT THE DEALER FOR TWO MONTHS FOR A CATALYTIC CONVERTER REPLACEMENT, HOWEVER THE PARTS WERE NOT AVAILABLE. UPDATED 12/18/06. *JB

IN NOV 05 THE CAR STARTED TO SHUT OFF MOMENTARILY AS YOU STARTED TO DRIVE, IT WOULD DO IT ONLY WHEN YOU WOULD TAKE OFF FROM A STOP AND NEVER AT FREEWAY SPEEDS. THIS WOULD OCCUR 50% OF THE TIME. THE DEALER HAD IT ON 11-7 AND REPLACED THE CAM POSITION SENSOR. WHEN I PICKED IT UP ON 11-8 IT WAS WORSE THAN BEFORE. I RETURNED IT ON 11-9 THEY RETURNED IT ON 11-19 AFTER REPLACING ONE OF THE COILS. THIS HELPED BUT DIDN'T SOLVE THE PROBLEM, STILL HAD THE HESITATION LEAVING A STOP BUT ONLY HAPPENED 2-3 TIMES IN THE 1ST WEEK. IN THE 2ND WEEK AS I SLOWED DOWN FOR A STOP IT SHUT COMPLETELY OFF, WHEN I PUT IT IN NEUTRAL , TURNED THE IGNITION OFF AND BACK ON IT STARTED. IT CONTINUED TO HESITATE AT TIME WHEN YOU WERE DRIVING IN CITY TRAFFIC BUT WOULD NOT SHUT COMPLETELY OFF. THIS PAST WEEK THE HESITATIONS BECAME MORE FREQUENT AND ON TUGS 5-16 IT SHUT DOWN TOTALLY IN HEAVY TRAFFIC AS I TURNED A CORNER. I DELIVERED THE CAR BACK TO THE DEALER IN THE AFTERNOON, HE CALL AND SAID NOTHING COULD BE FOUND AND COULD ONE OF THE TECHS DRIVE IT HOME FOR A TEST DRIVE, I AGREED. HE CALLED AND REPORTED THE CAR RUNS PERFECT AND THEY CAN'T DO ANYTHING IF THEY DON'T KNOW WHAT THE PROBLEM IS. THE CAR NOW SHUTS OFF MOMENTARILY AT FREEWAY SPEEDS AND IS VERY VIOLENT. THE CAR ONCE ACTED LIKE IT WAS RUNNING ON 4 CYLINDERS AND SLOWED DOWN TO 30 MPH, AFTER PULLING OVER ON THE FREEWAY SHUTTING THE KEY OFF IT WORK K AGAIN. DEALER STILL CAN'T DETECT WHAT IS WRONG IN SEPTEMBER 2006. *NM