LINCOLN Complaints
View complaints related to LINCOLN. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2019 LINCOLN MKC- Costa Mesa, CA
The contact owns a 2019 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was unavailable. The contact stated that while attempting to start the vehicle, the vehicle failed to start. The contact attempted to jumpstart the vehicle however, the battery failed. The vehicle started getting hot and the battery terminal was disconnected. The vehicle was towed to the residence and remained their inoperable. The contact called the dealer and was informed that the manufacturer only provided 2 parts per week per dealer for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 32,000. Parts distribution disconnect.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2017 LINCOLN MKC- Louisville, KY
The contact owns a 2017 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2018 LINCOLN MKC- Waynesville, NC
The contact owns a 2018 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2015 LINCOLN MKC- Loves Park, IL
The contact owns a 2015 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2016 LINCOLN NAVIGATOR- Rogers, MN
While going approximately 55 mph, the speedometer dropped out to zero. After a moment, the transmission dropped into first gear (it felt like) and the rear tires made loud screeching noises as if they locked up for about one second. The speedometer remained at zero and the whole thing happened again in a few seconds. I was barely able to maintain directional control and if this condition would have persisted for longer, directional control would probably have been impossible to maintain. This happened on an interstate in a middle lane with a lot of traffic and within a construction zone with no good option for maneuvering. Upon further research, I found that this has been a common problem with the Ford 6R80 transmission (which is in this vehicle) and that at least one recall has been sent out, but for a different model vehicle (the Ford F-150, I believe). I cannot believe that the same known defect in a transmission which just happens to be in a different model vehicle is a acceptable situation for safety in any case. I called the Lincoln factory hotline and they could not help me in any way. I was told to go to a dealer. I went to a dealer and they couldn't help me, either. All for a known issue with that transmission. The dealer told me to have it fixed at my own cost, even though they knew of this problem. I have since had it fixed, but I have two questions: 1. How can a manufacturer be allowed to leave a known safety hazard to persist and 2. How can the NHTSA ignore this problem?
Source: NHTSA WEB SITE -
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2019 LINCOLN CONTINENTAL- Staten Island, NY
The contact owns a 2019 Lincoln Continental. The contact received notification of NHTSA Campaign Number: 22V644000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 LINCOLN MKZ- Upper Marlboro, MD
The contact owns a 2013 Lincoln MKZ. The contact stated while starting the vehicle and driving at various speeds, there was a loud beeping sound as if the doors were unlocked or opened. There were no warning lights or error messages displayed. The vehicle had not been taken to the dealer to be diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 160,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2016 LINCOLN NAVIGATOR- Derwood , MD
P285/45R22 tires have defect on bubbles. No damage to tires but bubbles appear. Tires are only 6,000 miles driven.
Source: NHTSA WEB SITE -
2013 LINCOLN MKX- HAYWARD, CA
lOSS OF PRESSURE IN BRAKES AND FUEL FOOT PEDALS AFTER HITTING A POTHOLE. PRESSURE WAS SO LOW IN BRAKES I HAD TO PRESS BRAKE PEDAL TO FLOOR TO COME TO A JERKING STOP. IT FELT AS IF THERE WAS NO BRAKE AT ALL AS IT WAS SLOW TO BRAKE COMING TO AN ABRUPT STOP ONCE PEDAL FLOORED. I DO NOT HAVE DOCUMENTATION FROM SERVICE CENTER AS I HAVE NOT HAD IT LOOKED AT SINCE THE ISSUE HAPPENED YESTERDAY MORNING, AND I HAVE NO POLICE REPORT AT THIS TIME AS THERE WAS NO CRASH.
Source: NHTSA WEB SITE -
2013 LINCOLN MKX- Hayward, CA
While driving on Sept 22 2023 I hit a pothole and immediately felt a change in the pressure in the gas pedal, upon braking I noticed a loss of pressure in the brake system. Vehicle was slow to respond to applicsation of brake pedal to where I had to move my seaty forward so that I could depress the pedal to the floor ( im 4'10" and could not apply the brake to the degree needed to stop my vehicle from the seat position I usually drive in). When pressing the brake pedal it felt as if it wanted to engage the ABS system but was not doing so and I would have to press the pedal to the floor which then would bring me to a jolting stop. I don't know how to explain it but there was also a differnce in the feeling of pressure when pushing on the gas pedal so whatever happened affected pressure in both the fuel and brake syatem foot pedals. I have not had the vehicle inspected as of writing this, nor have I reported it to Police as I did not experience a collisionbeing that it happened a short distance from my house abnd the vehicle has not been driven since the issue began yesterday morning Sept 22 2023.
Source: NHTSA WEB SITE