LINCOLN Complaints

I had my winter tires replaced with my summer tires. The repairman told me that the lug nuts were swelling and shouldn’t be put back on the vehicle, they may not be removable if there was a need to do it roadside. They said that this is an extremely prevalent problem with ford vehicles and Ford was not taking ownership of the problem. They even recommended that I NOT replace them with OEM parts but to buy after market uncapped lug nuts. They had a large box of defective lug nuts sitting in the repair area.

The sunroof exploded outward. We were on expressway @70 MPH and did not notice any road debris nor under any bridges at time. Dealer could not find any other damage to windshield or car body. Had 6 people in car at time. Collected all glass that fell in, but only about 1/3 of total glass area, so feel most went up and out. Dealer admits to 3 other cars in their shop with sunroof issues. Was like an explosion and we were already in right hand lane so safe to pull over and see what had happened. Other passengers felt calmness of driver prevented accident.

The contact owns a 2016 Lincoln MKZ. The contact stated that while starting the vehicle, the brake pedal was depressed; however, the brake pedal became stiff. The contact self-inspected the vehicle and noticed an excessive amount of fluid underneath the vehicle. The vehicle was taken to an independent mechanic, who inspected the vehicle and related the failure to NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic). The manufacturer was not made aware of the failure. The failure mileage was unknown.

Lug nuts are swollen and almost impossible to remove. I could not change a flat tire. Firestone insisted that I needed to replace the lug nuts. Apparently this is a known Ford/Lincoln problem.

Powertrain malfunctioning. The vehicle has had multiple neutral out (not reacting) when the accelerator is applied. Occurring in the middle of an intersection 3 times. Stuck in the middle of the intersection has resulted in two (2) cases of almost being hit by an oncoming vehicle. Pulling into traffic from a stop sign and losing the accelerator another time resulting in traffic breaking hard to avoid an accident. Recently while in cruise control on the highway driving 79 MPH, the vehicle suddenly shifted into what had to be the lowest gear lunging passengers forward and slowing to an unacceptable speed for the highway. Almost initiating being hit from the rear by a tractor trailer and just making it off of the shoulder to safety. This may be the result of service bulletins 22-2145 or SSM 50529. The dealer has stated they cannot reproduce the problems but are aware of the issues and Service Bulletins have been released. No warning lamps have come on when these issues have occurred. Vehicle has been into dealership multiple times. Service Managers had said they are working with Lincoln Engineers to remedy the problem. So far a separator plate and a valve has been replaced, which has not resolved the problem This happens intermittently, but when it does it causes what could be a severe safety issue. Currently the vehicle is in the dealership with no remedy, and has went in if for this issue multiple times. This has been going on for the past six (6) months.

Front driver seatbelt does not lock. Unknown when or why this occurred. All other seatbelts in car still functioning. Not repaired yet. Would this be covered under any type of federal warranty?

On march 28, 2023 I was riding home From the store and my brakes stop working the next following day I had to get it told to the repair shop to get fix

The contact owns a 2021 Lincoln Corsair. The contact received notification of NHTSA Campaign Numbers: 22V953000 (Seat Belts) and 23V022000 (Back Over Prevention) however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2001 Lincoln LS. The contact stated while driving 10 MPH the contact heard an abnormal noise. The contact was able to pull over on the side of the road and the contact noticed the front passenger side tire had separated from the joint. The vehicle was towed to an independent mechanic and the mechanic stated that the vehicle was experiencing a similar failure as NHTSA Campaign Number: 00V359001 (Suspension). The dealer was contacted, and the dealer stated that the vehicle was not under any recalls. The vehicle was not repaired. The manufacturer was contacted, and the manufacturer stated that the vehicle was not under NHTSA Campaign Number: 00V359001 (Suspension) and advised that contact NHTSA. The failure mileage was 114,000.

The contact owns a 2016 Lincoln MKZ. The contact received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The vehicle was taken to the dealer for the front brake flexible hose inspection. The contact stated that while the dealer was conducting the inspection, the hood failed to open after several attempts. The dealer then lubricated the hood latch and was able to open the hood after several attempts. The dealer informed the contact that the brake fluid was at the minimum level. The contact stated that she was concerned that she would not be able to monitor the brake fluid level due to hood latch failure. The vehicle was not diagnosed nor repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 33,000. VIN tool confirms parts not available.