LINCOLN Complaints

The contact owns a 2017 Lincoln MKC. The contact stated upon starting the vehicle, the vehicle idled roughly, and there was white smoke coming out of the exhaust. The contact stated that the vehicle was experiencing excessive coolant consumption, and the low coolant temperature warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed that the engine had failed and needed to be replaced due to coolant intrusion. The vehicle was then taken to an independent mechanic, where it was determined that the engine replacement was not required, but the head gasket needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the VIN was not included in a recall. The failure mileage was approximately 135,000.

2023 Lincoln Aviator was accelerating out of Toll booth to 70mph. Upon acceleration the engine hiccupped but continued to operate. Approximately 2 miles later the low oil pressure indicator and low battery indicator popped up, no prior indications existed. Vehicle stalled within 0.5 miles as I was assessing what to do and to pull off to a safe place. I had the vehicle towed to the dealer at request of my insurance company to assess damage. Dealer found low oil and metal in engine and claimed owner failed to perform maintenance despite records of three oil changes over the last year. Dealer stopped investigation upon low oil finding and performed no other inspections. I am having the vehicle taken to another independent shop for investigation. The vehicle was involved in a low speed passenger side impact the month prior. Vehicle body was repaired but no inspection or work was completed on the engine.

The contact owns a 2025 Lincoln Corsair. The contact stated that the turn signal noise was faint and could barely be heard by the driver. The contact stated that this failure could be a hazard to other drivers as the turn signal could be left on and the driver would not have any indication that the turn signal remained on. The vehicle was taken to the dealer and was informed that there was no remedy for the failure. The manufacturer was also notified of the failure and the representative acknowledged that the turn signal matter was a common issue reported to them from other owners. The contact was informed that there was a shift in how the digital audio was processed which caused the change in sound. The contact was again informed that there was no fix for the defect. The vehicle was not repaired. The failure mileage was 5.

The contact owns a 2018 Lincoln MKX. The contact received notification of NHTSA Campaign Number:  25V544000(SERVICE BRAKES, HYDRAULIC) However, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

The contact owns a 2017 Lincoln Continental. The contact stated while at various speeds, the contact noticed that there was an abnormal burning oil odor coming from the vehicle. Additionally, the contact stated while driving at various speeds on several occasions, the vehicle made an abnormal grinding sound, unexpectedly bounced and stalled. The message "4WD Off" was displayed. The vehicle was towed to different independent mechanics, and the transfer case was replaced twice; however, the failure persisted while driving. The vehicle was taken to an independent mechanic, where it was determined that the transfer case needed to be replaced. The vehicle was being repaired; however, the contact expressed safety concerns that the repair might only be temporary. The manufacturer was not contacted. The failure mileage was approximately 110,000.

Check engine light came on. Next day had a diagnostic run on it and found the coolant intrusion into cylinder 2. A new TSB 19-2208 was recommended. Talked with dealership and they advised to contact Ford Customer Care, who had Roadside Assistance come and pick up the 2018 Lincoln MKC and take to dealership. Dealership called to advise that the cost to me would be $9400!!!. Called Ford Customer Care again and was told that there is no recall or program to assist with repair, BUT....if enough people make a call in then down the road there "might" be a recall. My info will go to Corporate, however, being as the car is years, 9 months old --there probably won't be any help. My vehicle ONLY has 59, 300 miles on it.!!!! While it is NOT a customer issue, but a FORD issue, and FORD has replaced OTHER TSBs, this one doesn't seem have enough "call-ins" yet to get FORD's attention.

The contact owns a (YMM) 2010 Hyundai Elantra. The contact received notification of NHTSA Campaign Number: (example: 20V315000 (Latches/Locks/Linkages) however, the part to do the recall repair was not yet available. The local dealer was/was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was/was not made aware of the issue. The contact had not experienced a failure.  The VIN was invalid./The VIN was not available.

The contact owned a 2014 Lincoln MKZ. The contact stated that while idle at a stop sign, a nearby aggressive driver had lost control attempting to pass another nearby vehicle; however, lost control and T-boned the front Driver-side door. No warning lights illuminated. In addition, the contact stated that the impact of the crash was approximately 40 MPH; however, the air bags did not deploy, but had deployed for the vehicle that caused the crash. Medical attention was sought for hip and neck pain. A police report was not filed. The vehicle was towed to a local Tow yard via the local Police Department, where it remains for further investigation. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 124,000.

The contact owns a 2018 Lincoln MKT. The contact stated the black panel trim had detached while driving at 55 MPH on the highway. The driver ran over the plastic. The contact received the recall notification letter for the NHTSA Campaign Number. 25V827000 (Back Over Prevention) The contact called the local dealer regarding the recall. The vehicle was taken to another local dealer, Shults Ford Harmarville, 1300 Gulf Lab Rd, Pittsburgh, PA 15238, where it was diagnosed, but they were unsure if the part was covered. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 133,200.

The contact owns a 2017 Lincoln MKC. The contact received a second notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention) stating that the part was currently available for the recall repair. The vehicle was taken to the dealer, who informed the contact that the rearview camera needed to be replaced; however, the part was not yet available and had been ordered. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and informed the contact that the part shipment was expedited; however, the dealer had not yet received the part. The contact had not experienced a failure.