LINCOLN Complaints

TL* THE CONTACT OWNS A 2010 LINCOLN MKT. THE CONTACT STATED THAT WHILE REVERSING OUT OF THE DRIVEWAY, THE POWER STEERING FAILED AND STEERING WHEEL LOCKED. THE VEHICLE WAS TURNED OFF AND RESTARTED SEVERAL TIMES BEFORE RETURNING TO NORMAL OPERATION. THE POWER STEERING ASSIST WARNING LIGHT ILLUMINATED AFTER THE VEHICLE WAS RE-STARTED AND THE STEERING REMAINED IN THE LOCKED POSITION. THE CONTACT AGAIN ATTEMPTED TO TURN OFF AND RESTART THE VEHICLE HOWEVER, THE VEHICLE FAILED TO RESTART. GERVAIS LINCOLN, INC (24 REISS AVE, LOWELL, MA 01851, (978) 454-5696) WAS CONTACTED AND THE CONTACT WAS INFORMED THAT THE VIN WAS NOT SUBJECTED TO A RECALL. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND THE CONTACT WAS REFERRED TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 97,000.

VEHICLE STATES THAT IT IS NOT IN PARK EVEN THOUGH THE GEAR SHIFT IS CLEARLY IN PARK. PASSENGER SIDE CLIMATE CONTROL TURNS ITSELF TO LOWEST TEMP. FOGS WINDSHIELD BECAUSE OF PASSENGER SIDE CLIMATE CONTROL ISSUE. DRIVER SIDE DOOR SAYS AJAR EVEN THOUGH DOOR IS CLOSED.

WAS BACKING DOWN A SLOPED PAVED DRIVEWAY WHEN THE BREAK PEDAL WENT ALMOST TO THE FLOOR AND COULD BARELY STOP. INSPECTED AND FOUND THE LEFT FRONT BRAKE HOSE SPLIT/RUPTURED AND LEAKING BRAKE FLUID. THE RUPTURE WAS ON THE TOP SIDE OF THE HOSE WHERE IT CONNECTS TO THE METAL BRAKE LINE.

TL* THE CONTACT OWNS A 2008 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE LOCAL DEALER FORD OF LAKE GENEVA LOCATED AT WEST 2542 INTERCHANGE N, LAKE GENEVA, WI 53147, AND THE MANUFACTURER WERE MADE AWARE OF THE ISSUE AND IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE VEHICLE HAD EXPERIENCED THE FAILURE LISTED IN THE NHTSA CAMPAIGN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. THE FAILURE MILEAGE WAS 72,000.

II AM CONCERNED ABOUT THE AMOUNT OF TIME IT HAS TAKEN FOR MY VEHICLE TO BE EVALUATED FOR POTENTIAL BRAKING PROBLEMS. MY INQUIRY PERTAINS TO AN EXISTING RECALL (19V-904). I RECEIVED A SECOND LETTER FROM LINCOLN YESTERDAY REGARDING THIS MATTER THAT STATES THAT THE PARTS WILL BE AVAILABLE DURING THE FIRST QUARTER OF 2021! CONSIDERING THAT THE RECALL WAS ISSUED IN DECEMBER OF 2019, WHY IS THIS TAKING SO LONG, ESPECIALLY BECAUSE IT INVOLVES POTENTIALLY LONGER BRAKING DISTANCE NEEDED TO BRING THE CAR TO A STOP? I FIND THIS DELAY TO BE UNACCEPTABLE.

WE WERE SENT A RECALL NOTICE ON THE AUTO BRAKE SYSTEM JANUARY 2020. LOCAL LINCOLN DEALER DOESN'T HAVE PARTS TO REPAIR AS OF OCTOBER 2020. THE ABS LIGHT HAS CAME ON RIGHT ABOUT THE TIME OF NOTIFICATION. KEEP GETTING TOLD THAT PARTS ARE NOT AVAILABLE TO REPAIR ON THE RECALL. IF I WANTED TO PAY FOR IT THEN THEY COULD REPAIR THE PROBLEM. THIS IS NOT SATISFACTORY. DO I NEED TO NOTIFY A BETTER BUSINESS BUREAU OR WHAT DO I NEED TO DO TO GET THE REPAIR ON BREAKS WHICH COULD BE A SAFETY HAZZARD?

FIRST OF ALL, I HAVE ONLY HAD MY CAR FOR ONE YEAR. DURING THIS YEAR MY CAR IS ON ITS THIRD TIME LOOSING ITS BRAKES. ALL TIMES IT HAS HAPPENED OUT OF NOWHERE, AND WHILE I WAS DRIVING AND APPLYING BRAKES TO EITHER STOP OR TURN ON A ROAD. ALL THREE TIMES I ALMOST CRASHED. I KNOW WHAT I AM ABOUT TO SAY NEXT, I SHOULDN'T HAVE DONE BUT I DON'T HAVE A SPARE CAR AND NEEDED TO CONTINUE TO DRIVE IT UNTIL I COULD AFFORD TO GET IT FIXED. I WOULD DRIVE EXTREMELY SLOWLY WITH MY CAUTION LIGHTS ON AND BREAK WAY BEFORE I NEEDED TO STOP. AFTER DRIVING IT SEVERAL WEEKS, IT WOULD SLOWLY FIX ITSELF BACK TO WORKING. THIS PAST WEEKEND I TOOK MY DAUGHTERS TO THE MOUNTAINS TO SEE THE AUTUMN LEAVES CHANGING. ANYWAY, I CAN'T IMAGINE MY DAUGHTERS OR MYSELF SURVIVING COMING DOWN THE MOUNTAIN AND THE BREAKS GOING OUT. TWO DAYS AFTER BEING HOME, THEY GO OUT ON MY WHILE DRIVING. I AM SO THANKFUL AND LUCKY THAT OVER THE PAST YEAR THAT NO ONE HAS DIED FROM THE BRAKE FAILURES, MY FAMILY OR SOMEONE FROM ANOTHER FAMILY. ALL THREE TIMES THAT MY BRAKES WENT OUT IT WAS WHILE IN MOTION. HIGHWAY, CITY AND ONCE TURNING. WHEN IT HAPPENED YESTERDAY FOR THE THIRD TIME, I WAS APPLYING BRAKES WHILE PULLING UP TO A STOP SIGN AND MY BRAKES FELT FINE AT FIRST WHILE I WAS APPLYING PRESSURE BUT THEN IT WAS ALMOST LIKE IT BROKE SOME SORT OF SEAL (OR I HAD SUPPER POWERS) AND PUSH STRAIGHT TO THE FLOOR. VERY SCARY! I COULD FEEL SOMETHING LIKE RUBBER OR PARTS KIND OF RUBBING AGAINST EACH OTHER, BUT NO GRINDING OF THE ACTUAL BRAKE PADS. TO SUM ALL OF THE UP, I AM 50 YEARS OLD AND HAVE ONLY PURCHASED CARS THAT RANGE AROUND $5,000. I THOUGHT I DESERVED A NICER AND SAFER CAR FOR ONCE IN MY LIFE. THIS CAR IS THE MOST DANGEROUS CAR I HAVE EVERY BOUGHT AND I WOULD RATHER HAVE A CAR WITHOUT ALL THE EXTRAS TO HAVE ONE THAT WOULD GET ME TO A LOCATION SAFELY WITHOUT PUTTING MY LIFE OR THE LIFE OF SOMEONE ELSE IN DANGER.

WHEN YOU HIT THE GAS PEDAL YOU LOSE ALL ACCELERATION. YOU HAVE TO DRIFT TO A COMPLETE STOP, TURN THE CAR OFF AND THEN RESTART IT. HAVE ALMOST BEEN HIT MULTIPLE TIMES AND ONCE ON THE HIGHWAY TRAVELING ABOUT 50 MPH. THANKFULLY TRAFFIC WAS NOT HEAVY AND I WAS ABLE TO GET MY CAR STOPPED AND RESTARTED BEFORE THE POSSIBILITY OF SOMEONE RUNNING INTO US. THERE WAS NO SHOULDER TO PULL OFF ON BECAUSE OF CONSTRUCTION. IT WAS TERRIFYING. IT HAPPENS RANDOMLY AND THERE IS NO WARNING AS TO WHEN. A VEHICLE IN THIS CONDITION IS NOT SAFE TO DRIVE AND LINCOLN SEEMS TO NOT KNOW WHAT THE PROBLEM IS SO THEY SEND PEOPLE HOME IN THEIR DEFECTIVE VEHICLES BECAUSE AS THEY SAY THEY CAN'T GET THE PROBLEM TO DUPLICATE SO THEY TOLD ME THAT THERE IS NOTHING WRONG WITH MY CAR AND SENT ME HOME NOW TWICE. TRUST ME THERE IS SOMETHING WRONG WITH MY CAR AND MANY OTHERS AND IT IS A HUGE SAFETY HAZARD!!!

TL* THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE EXPERIENCED SEVERAL UN-STATED BRAKE FAILURES WITH THE ABS WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. BILL WALSH FORD (2900 COLUMBUS ST, OTTAWA, IL 61350) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 145,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

I WAS IN AN ACCIDENT APPROXIMATELY 7 MONTHS AGO WITH MY 2020 LINCOLN CORSAIR? A VEHICLE HIT MY DRIVER SIDE DOOR AND T-BONED MY VEHICLE. THE CAR IS STILL IN THE PROCESS OF BEING REPAIRED BUT NONE OF THE AIRBAGS DEPLOYED AT THE TIME OF THE ACCIDENT EVEN THOUGH MANY DRIVER SIDE COMPONENTS WERE DAMAGED AND OVER 28K WORTH OF DAMAGE WAS SUSTAINED. I WAS DRIVING THROUGH TO AN INTERSECTION ATTEMPTING TO MERGE INTO TRAFFIC. AND THE PROXIMITY ALARMS WENT OFF BUT NO AIR BAGS DEPLOYED. IT WAS ON A CITY STREET I ATTEMPTED TO GET INFORMATION ABOUT THE AIRBAGS FROM LINCOLN DIRECTLY BUT NO INFORMATION TO DATE.