LINCOLN Complaints

THE ELECTRIC POWER ASSIST HAS FAILED. THE AUTOMATIC CLIMATE CONTROL WILL AUTOMATICALLY ACCELERATE TO HIGH HEAT.

TL* THE CONTACT OWNS A 2010 LINCOLN MKT. THE CONTACT STATED WHILE DRIVING 10 MPH, WHEN THE POWER STEERING ASSIST WARNING LIGHT WAS ILLUMINATED AND THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT STATED HE WAS ABLE TO PARK ON THE SIDE OF THE ROAD. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO LOCAL DEALER MALL OF GEORGIA FORD LOCATED AT 4525 NELSON BROGDON BLVD, BUFORD, GA 30518, (678) 515-9339, WHERE IT WAS DIAGNOSED WITH NEEDING STEERING MODULE TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED AS OF YET. UPON INFESTATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING), HOWEVER THE VIN WAS NOT INCLUDED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 150,000.

TL* THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CONTACTED THE DEALER LINCOLN OF CINCINNATI LOCATED AT 9620 MONTGOMERY RD, CINCINNATI, OH 45242, (513) 683-3800) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2012 LINCOLN MKZ. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE SERVICE ABS WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO SCHUMACHER LINCOLN OF DELRAY (2102 S FEDERAL HWY, DELRAY BEACH, FL 33483 561-454-1800) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ABS HYDRAULIC UNIT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 113,449.

AS SO MANY PEOPLE HAVE EXPERIENCED, MY 2006 TOWN CAR HAS HAD THE ORANGE ILLUMINATED AIRBAG WARNING LIGHT ON THE DASH , ALONG WITH THE 5 CHIMES OVER AND OVER. THIS HAS BEEN GOING ON FOR YEARS, AND I'M SHOCKED TO SEE HOW PREVALENT IT ACTUALLY IS. SHAME SHAME LINCOLN.

COVER SECURING ENGINE START/STOP BUTTON POPPED OFF AND START/STOP BUTTON WAS PULLED INTO THE DASH.. CAN REACH BUTTON ONLY BY FISHING AROUND IN DASH THROUGH ACCESS OPENING. SECURED BUTTON SOMEWHAT WITH BUNGEE CORD BUT BUTTON STILL INCH OR MORE IN DASH. OBVIOUSLY INSTALLED UNDER EXCESSIVE TENSION. NOTIFIED LINCOLN BUT ADVISED IT WAS NOT AN ASSEMBLY ISSUE. DEALER ESTIMATE TO REPAIR - $645. VEHICLE HAS NOT NOT BEEN IN AN ACCIDENT AND START/STOP BUTTON HAS HAD ONLY NORMAL WEAR. VEHICLE MILEAGE 68,000. BELIEVE THIS IS MAJOR SAFETY ISSUE WHICH LINCOLN SHOULD REPAIR.

TL* THE CONTACT OWNS A 2017 FORD NAVIGATOR. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE VEHICLE WAS CUT OFF BY AN 18-WHEELER, WHICH FORCED THE CONTACT'S VEHICLE INTO THE LEFT LANE, CAUSING THE VEHICLE TO CRASH INTO THE REAR OF THE VEHICLE IN FRONT ON THE FREEWAY, WHICH IN TURN SET OFF A CHAIN REACTION. THE AIR BAGS DID NOT DEPLOY, HOWEVER, THE COMPUTER INDICATED THAT THE AIR BAG DEPLOYED. THE CONTACT SUSTAINED A SPINAL CORD AND HAND INJURY THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DAMAGED BUT WAS NOT TOWED. THE DEALER AND THE MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 80. THE VIN WAS NOT PROVIDED.

TL* THE CONTACT OWNS A 2014 LINCOLN MKT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V072000 (SUSPENSION) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF CONSUMER STATED RECALL WAS ISSUED IN FEB. 20, 2010 BUT 7 MONTHS LATER NO SOLUTION FOR THE RECALL. DEALER HAS BEEN CONTACTED.*JB

MY BRAKES HAVE EXCESSIVE BRAKE PEDAL TRAVEL WITH A LOT OF NOISE. I TOOK MY MKZ TO THE DEALER PAID FOR ALL NEW BRAKES 4 MONTHS BEFORE THE RECALL LETTER CAME. I HAD TO RETURN MY CAR 3 TIMES TELLING THEM SOMETHING WAS NOT RIGHT ! AFTER I RECEIVED THE SAFETY RECALL NOTICE 19S54/NTSA RECALL 19V-904 IN JAN 20 I WAS TOLD I COULD PAY FOR THE PARTS AND SERVICE BECAUSE THEY DIDN'T HAVE THE PARTS TO DO IT ? WHAT ? IF I COULD PAY THEY CLEARLY COULD MAKE MY CAR SAFE AND FIX IT WITH THE RECALL PROTOCOL. WHEN I CALLED IN APRIL IT WAS DUE TO COVID -19, THEY COULDN'T GET THE PARTS. I WAS TOLD TO WAIT ON A LETTER, IT'S NOW AUG.1, WAY PAST THE LATE FIRST QUARTER OF 2020. STILL DRIVING MY CAR WITH MY CHILD IN IT HOPING THE BRAKES DO NOT CAUSE ME TO HAVE AN ACCIDENT.

RECALL NOTICE 19S41. RECEIVED NOTIFICATION ON 5/2/2020 THAT PARTS ARE AVAILABLE. CONTACTED LOCAL DEALERSHIP, FELIX SABATES LINCOLN, ON 5/5/2020 TO SCHEDULE RECALL. WAS TOLD AT THE TIME, THEY HAD TO ORDER THE PART FOR RECALL AND IT WILL BE APPROXIMATELY 2-3 WEEKS. ON 6/2/2020, I MADE ANOTHER CALL ASKING FOR UPDATE ON RECALL PARTS.WAS TOLD THAT PART HAS NOT ARRIVED AND IT WILL BE ANOTHER 2 WEEKS. CALLED AGAIN ON 6/15/2020 FOR UPDATE. AGAIN WAS TOLD STILL WAITING ON PARTS. MAYBE ANOTHER 2 WEEKS. CALLED AGAIN ON 7/1/2020 AND WAS TOLD PARTS STILL HAVE NOT ARRIVED. THE GAVE THE REASONING AS COVID-19 AS THE PROBLEM FOR DELAY IN RECEIVING PARTS. CALLED LINCOLN ON 7/13/2020 AND WAS TOLD TO CONTACT LOCAL DEALERSHIP FOR UPDATE. CALLED DEALERSHIP AGAIN ON 7/29/2020 AND HAVE NOT RECEIVED A CALL BACK AS OF 8/2/2020. THIS HAS BEEN GOING ON FOR 90 DAYS AND I BELIEVE THIS TO LONG FOR THE RECALL FIX.