LINCOLN Complaints

THERE WAS A RECALL ON THE WINDOWS OF OUR LINCOLN ZEPHYR WHICH WERE BEING SCRATCHED DUE TO A BAD FIT INTO THE DOOR PANELS. OUR LOCAL LINCOLN REMEDIED IT BY DOING A 'TECHNICAL BULLETIN' ON THE CAR. HOWEVER, IT IS STILL DOING IT AND THE WINDOWS ARE SO SCRATCHED YOU CAN BARELY SEE OUT OF THEM. THIS HAS HAPPENED OVER TIME. IT'S MY DAUGHTERS CAR AND I DIDN'T REALIZE HOW BAD IT WAS UNTIL I HAD TO DRIVE IT. OUR LOCAL LINCOLN DEALERSHIP SUGGESTED WE FILE A COMPLAINT WITH LINCOLN CORPORATE BUT WE HAVE BEEN UNABLE TO REACH THEM. WE PAID TO HAVE THE FRONT DRIVERS AND PASSENGERS WINDOWS REPLACED JUST RECENTLY BUT THEN FOUND OUT THERE WAS A RECALL FOR THIS PROBLEM.

ON I35, DRIVING 70, VEHICLE SUDDENLY LOST ACCELERATION COMPLETELY AND WE WERE ABLE TO COAST TO SHOULDER, CAR STILL RUNNING. WARNING LIGHT LOW OIL PRESSURE CAME ON AS WELL AS SYDTEM TRANS ALERT. WHEN PUT IN GEAR WOULD GO 10 YARDS, WOULD QUIT.

TL* THE CONTACT OWNED A 2007 LINCOLN TOWN CAR. THE CONTACT STATED THAT WHILE REVERSING OUT OF A PARKING LOT AND ATTEMPTING TO DRIVE UP A HILL, THE CONTACT DEPRESSED THE ACCELERATOR PEDAL AND THE VEHICLE ACCELERATED EXCESSIVELY INDEPENDENTLY. THE BRAKES CEASED TO OPERATE AND THE CONTACT WAS UNAWARE IF ANY WARNING LIGHTS ILLUMINATED. THE CONTACT THEN FORCED THE VEHICLE INTO PARK AS THE VEHICLE WHICH CAUSED THE VEHICLE TO MAKE AN ABRUPT STOP. AS THE VEHICLE WAS IN PARK, THE VEHICLE THEN PROCEEDED TO ACCELERATE BACKWARDS DOWN THE HILL. THE CONTACT ATTEMPTED TO AVOID HITTING OTHER VEHICLES AND STEERED THE VEHICLE INTO AN EMBANKMENT AND BACKED INTO A SMALL TREE. THE AIR BAGS DID DEPLOY UPON IMPACT. THE POLICE WERE CALLED AND A REPORT WAS FILED. THE CONTACT DID NOT RECEIVE ANY MEDICAL ATTENTION AT THE SCENE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE VEHICLE WAS DESTROYED. THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 104,028. *PM CONSUMER STATED CAR ACCERELATED AND DID NOT STOP UNTIL CAR WAS IN PARK TO A STOP.*JB

TL* THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PARTS TO REMEDY THE RECALL WAS NOT YET AVAILABLE. NORTH PARK LINCOLN LOCATED AT 9207 SAN PEDRO AVE, SAN ANTONIO, TX 78216, (210) 341-8841, WAS CONTACTED BY PHONE AND AN APPOINTMENT WAS SCHEDULED TO HAVE THE VEHICLE REPAIRED HOWEVER, UPON ARRIVAL TO THE DEALER IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

WHILE MAKING A LEFT TURN ON A BRIDGE THE STEERING WHEEL BECAME UNABLE TO TURN. DURING LEFT TURNS THE STEERING IS OFTEN VERY DIFFICULT TO STEER.

THE TRANSMISSION IN THESE CARS GO OUT WITHOUT WARNING. THEY WILL STOP THE VEHICLE FROM ACCELERATING WHEN DRIVING DOWN THE ROAD. YOU WILL HAVE TO PULL OVER AND ONCE YOU PULLOVER AND COME TO A COMPLETE STOP IT WILL NOT LET THE CAR ENGAGE INTO GEAR AND MOVE.

DRIVING ON A LOCAL MAJOR ROAD THE BRAKES DID NOT WORK, BRAKES WENT LOW AND CAR WOULD NOT STOP. PUMPING DID NOT HELP. WENT THROUGH 2 LIGHTS. NO ACCIDENT. TOOK CAR TO SERVICE STATION, THEY COULD NOT FIND THE PROBLEM. CAR WORKS FINE NOW BUT I'M WORRIED ABOUT IT HAPPENING AGAIN.

WHEN THE TEMPERATURE DROPS THE LIFTGATE WILL NOT STAY UP AND WILL CLOSE COMPLETELY ON A PERSON OR ITEMS IN ITS WAY. THIS IS WHILE VEHICLE IS STATIONARY AND TRY TO LOAD ITEMS IN THE BACK AREA. THIS HAS HAPPENED ON MORE THAN ONE OCCASION.

TL* THE CONTACT OWNS A 2013 LINCOLN MKX. THE CONTACT STATED WHILE HER HUSBANDS FRIEND WAS DRIVING AT APPROXIMATELY 60 MPH, THE VEHICLE FELT AS IF THEY WENT OVER CEMENT BLOCKS AND MADE A LOUD NOISE. THERE WERE NO WARNING LIGHTS. THE DRIVER MERGED OFF THE ROAD. THE VEHICLE WAS TOWED AND TAKEN TO A LOCAL MECHANIC FOR A DIAGNOSIS. THE VEHICLE WAS DIAGNOSED THAT THE BOLTS WERE MISSING AND THE BOLTS AT THE END OF THE DRIVESHAFT FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V393000 (POWER TRAIN). THE FAILURE MILEAGE WAS 72,000 AND THE VIN IS ([XXX]) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

HPU HAS RECALL ON IT FOR BRAKES. MY HPU FAILED ONCE ALREADY. LINCOLN DEALERSHIP REFERRED ME TO LINCOLN. RECALL IS SOMETIME NEXT QUARTER WHEN THEY HAVE PARTS. LINCOLN WILL NOT REPAIR OR PROVIDE LOANER FOR NOW AND TOLD ME TO DRIVE AT OWN RISK.I WAS APPROACHING A STOP WHEN PROBLEM MANIFESTED ITSELF. I WAS BARELY ABLE TO STOP CAR AND MISS THE CAR IN FRONT OF ME. REPORTED PROBLEM IMMEDIATELY. I DON'T THINK IT RESPONSIBLE TO DRIVE A CAR WITH A KNOWN PROBLEM. IT IS MY ONLY MEANS OF TRANSPORTATION. DEALERSHIP OPENED SSSC( LINCOLN REPORTING MECHANISM) ON VEHICLE.BRAKE PEDAL WENT SOFT AND TO THE FLOOR BUT EVENTUALLY DID GET IT STOPPED. VEHICLE WONT STOP IN REQUIRED STOPPING DISTANCE AS PER DESIGN AND SUPPLY THEREOF. I AM A VERY EXPERIENCED DRIVER BUT OTHER DRIVERS ARE UNLIKELY TO BE ABLE TO RESPOND APPROPRIATELY. HAD TO WAIT FOR ANSWER FROM OFFICE LOCATED IN INDIA! THIS IS A DELIBERATE UNSAFE ACT BY LINCOLN. WHAT CAN I DO. I AM ON FIXED DISABILITY AND MUST HAVE TRANSPORTATION.