LINCOLN Complaints

TL* THE CONTACT OWNED A 2018 LINCOLN MKX. WHILE THE CONTACT WAS STOPPED IN TRAFFIC, A 2004 CHEVROLET TAHOE CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE. THE BOTTOM OF THE DRIVER'S SEAT SLID ALL THE WAY BACK AND THE SEAT BACK RECLINED. AS A RESULT, THE SEAT BELT DID NOT RESTRAIN THE CONTACT BECAUSE HE DID NOT MOVE FORWARD IN THE SEAT. THE CONTACT SUSTAINED INJURIES TO THE BACK, KNEES, WRIST, AND NECK. THE CONTACT ALSO SUFFERED A CONCUSSION. MEDICAL ATTENTION WAS RECEIVED. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT LOT. THE INSURANCE COMPANY TOOK POSSESSION OF THE VEHICLE AND DEEMED IT A TOTAL LOSS. AN UNKNOWN DEALER WAS INFORMED OF THE FAILURE. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED. THE FAILURE MILEAGE WAS 14,000. POLICE REPORT XXXXXXXXXX-XX INSURANCE POLICY XXXXXXXXX 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)" *JB

TL* THE CONTACT OWNS A 2003 LINCOLN AVIATOR. THE CONTACT STATED THAT THE GEAR SHIFT LEVER POSITION WAS NOT IN ALIGNMENT WITH THE TRANSMISSION. THE CONTACT STATED THAT THE INDICATOR DID NOT DISPLAY THE CORRECT GEAR THAT WAS BEING UTILIZED. ANTELOPE VALLEY FORD (LOCATED AT 1155 AUTO MALL DR, LANCASTER, CA 93534, (888) 415-0959) WAS CONTACTED BY PHONE AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 02V313000 (POWER TRAIN). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

THE BRAKE BOOSTER WAS REPLACED ON MY 2011 LINCOLN MKX DUE TO A RECALL DUE TO BRAKE FAILURE. IT WAS REPLACED APPROXIMATELY 1,000 MILES AGO AND NOW IT HAS FAILED AGAIN AND NEARLY CAUSED A SERIOUS ACCIDENT..THIS INCIDENT WAS ON THE 23RD OF AUGUST 2019. THIS MANUFACTURER USED FAULTY BRAKE BOOSTERS FROM THE BEGINNING. THIS CAR ONLY HAS 53,578 CURRENT MILES. THIS AUTOMOBILE IS A DANGER NOT ONLY TO THE OWNER BUT ALSO TO THE GENERAL PUBLIC IF NOT CORRECTED BY THE FORD LINCOLN MOTOR COMPANY.. HISTORY: LINCOLN MKX AND FORD EDGE VEHICLES ARE EXPERIENCING MORE SERIOUS PROBLEMS THAN NECESSARY.. I HAVE BEEN WAITING PATIENTLY FOR ANOTHER REPLY FROM THE LOCAL DEALERSHIP CONCERNING THIS UNSAFE & MAJOR PROBLEM WITH MY 2011 LINCOLN MKX. MY WIFE & I WERE ON OUR WAY HOME ON THE HIGHWAY APPROACHING A RED LIGHT. WHEN I PUSHED THE BRAKE PEDAL TO STOP THE BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR AND NEARLY CAUSED A SERIOUS ACCIDENT. I MADE IT HOME AND PARKED THE VEHICLE UNDER THE CARPORT AND IT HAS NOT BEEN DRIVEN SINCE. I HAVE .STARTED IT AND RECHECKED IT AND THE PEDAL STILL GOES ALL THE WAY TO THE FLOOR... THIS CAR HAS BEEN A LEMON AUTOMOBILE AS FAR AS THE BRAKES AND BRAKE BOOSTER ARE CONCERNED. I FEEL THAT FORD LINCOLN MOTOR COMPANY SHOULD BE RESPONSIBLE FOR THIS PROBLEM AND SHOULD HAVE THE BRAKE PROBLEM FIXED ON A PERMANENT BASIS AND NOT ON A TEMPORARY BASIS!!! UNSATISFIED CUSTOMER/OWNER OF MY 2011 LINCOLN MKX. IF THIS PROBLEM IS NOT CORRECTED BY THE FORD LINCOLN COMPANY I WILL HAVE NO OTHER ALTERNATIVE EXCEPT TO CONTACT AN ATTORNEY.

TL* THE CONTACT OWNS A 2013 LINCOLN MKX. WHILE DRIVING 60 MPH, THE BRAKES FAILED. THE CONTACT DROVE TO APPLE FORD SHAKOPEE (1624 WESTON CT, SHAKOPEE, MN 55379, (952) 445-2420) WHERE IT WAS DIAGNOSED THAT THE BRAKE POWER BOOSTER MALFUNCTIONED AND NEEDED TO BE REPLACED; HOWEVER, THEY DID NOT HAVE THE PART AVAILABLE. THE DEALER STATED THAT THE VEHICLE SHOULD NOT BE DRIVEN BECAUSE THE BRAKES COULD FAIL COMPLETELY. THE VEHICLE WAS TOWED TO ANOTHER UNKNOWN FORD DEALER AND REPAIRED AT THE CONTACT'S EXPENSE. THE MANUFACTURER STATED THAT THERE WERE NO RECALLS FOR THE VEHICLE. THE FAILURE MILEAGE WAS 38,700. *BF CONSUMER SAYS THAT FAILURE IS SIMILAR TO THE FORD EDGE WHICH HAD A RECALL. CONSUMER MADE MANUFACTURER AWARE OF THIS CONNECTION, BUT THEY STILL REFUSED ASSISTANCE. *DL

"TAKATA RECALL", ON APRIL 25, I WAS TRAVELING TO ATLANTA, GA FROM VIRGINIA TO ATTEND A CONFERENCE AND STOPPED TO GET GAS AND MY DRIVER'S DOOR LOCKED ME INSIDE THE CAR. I HAD TO USE THE LATCH TO RELEASE THE LOCK. I HAVE CONTACTED DEALERSHIP ABOUT THE ISSUE AND I HAVE NOT RECEIVED ANY REMEDY TO THIS ISSUE. MY VEHICLE WILL NOT LET ME SET THE CRUISE CONTROL ON THE HIGHWAY, THE WRENCH LIGHT STAYS LIT AND I'M WORRIED ABOUT WHAT ELSE MAYBE WRONG. I'M AFRAID TO DRIVE MY CAR THAT I'M PAYING PAYMENTS ON. IT HAS BEEN ALMOST 5 MONTHS AND STILL NO REMEDY.

THERE IS NO WEIGHT SENSOR IN THE FRONT PASSENGER SEAT. THERE IS NO NOTIFICATION THAT THE SEAT BELT IS NOT FASTENED. THE AIR BAG DOES NOT WORK UNLESS THE SEAT BELT IS FASTENED. MY GRANDCHILDREN'S WEIGHT IS NOT REGISTERED AND THEREFORE THE AIR BAG WILL DEPLOY IF THEY ARE IN THE PASSENGER FRONT SEAT AND SEAT BELTED IN. I WAS TOLD BY LINCOLN NAVIGATOR DIVISION AT FORD MOTOR COMPANY THAT THIS IS THE WAY THE VEHICLE WAS DESIGNED AND REMARKED THAT I FELT THIS CONDITION OF 1L. NO NOTIFICATION THAT THE SEAT BELT IS NOT FASTENED, 2. THAT IF THE SEAT BELT IS NOT FASTENED, THE AIRBAG DOES NOT WORK, 3. THAT IF MY GRANDSON IS IN THE PASSENGER SEAT WITH SEAT BELT FASTENED, THE AIR BAG WILL DEPLOY CAUSING HIM INJURY OR DEATH. THEY DID NOT SEEM TO CARE AND TOLD ME THERE WAS NOTHING THEY COULD DO ABOUT IT. NOTHING HAS HAPPENED YET BUT THIS VEHICLE AND ITS DESIGN IS UNSAFE IN MY OPINION. THE DEALERSHIP SAYS THEY CANNOT FIX THE ISSUE.

TL* THE CONTACT OWNS A 2013 LINCOLN MKT. WHILE DRIVING IN A FUNERAL PROCESSION, SMOKE AND FLAMES APPEARED FROM THE ENGINE COMPARTMENT UNDER THE HOOD. PRIOR TO THE FAILURE, THE VEHICLE HAD BEEN PARKED WITH THE ENGINE OFF FOR THREE HOURS. THE DRIVER STOPPED THE VEHICLE, ASKED THE PASSENGERS TO EXIT, OPENED THE HOOD, AND EXTINGUISHED THE FLAMES WITH A FIRE EXTINGUISHER. THE FIRE DEPARTMENT ARRIVED TO ASSIST WITH EXTINGUISHING THE FLAMES AND FILED A FIRE REPORT. THERE WERE NO INJURIES. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S SHOP. THE CONTACT STATED THAT THE VEHICLE HAD BEEN IN AND OUT OF THE MECHANIC SHOP FOR SIX MONTHS OUT OF THE YEAR IT HAD BEEN OWNED. PRIOR TO THE FIRE, THE VEHICLE WAS TOWED TO AMERICAN LIMOUSINE SERVICE CLEVELAND (11723 DETROIT AVE, LAKEWOOD, OH 44107) FROM WHERE IT WAS PURCHASED. THE MECHANIC MADE REPAIRS TO THE VEHICLE, BUT FAILURES STILL OCCURRED. THE VEHICLE WAS THEN TAKEN TO S&S/SUPERIOR COACH (2550 CENTRAL POINT PARKWAY, LIMA, OH 45804) WHERE THREE COMPUTER MONITORS AND WIRING WERE REMOVED FROM THE VEHICLE. THE DEALER RETURNED THE VEHICLE TO THE CONTACT A WEEK BEFORE THE FIRE. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V172000 (ELECTRICAL SYSTEM), BUT THE CONTACT DID NOT RECEIVE A RECALL LETTER. THE VEHICLE WAS THEN TAKEN TO REINEKE FORD LINCOLN OF LIMA (1360 GREELY CHAPEL RD, LIMA, OH 45804, (419) 223-3673) WHERE IT CURRENTLY REMAINED FOR EVALUATION. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 35,000.

DRIVING HOME AT RUSH HOUR AND CAR SUDDENLY LOST ENGINE POWER, NO RESPONSE WHEN PUSHING ACCELERATOR, MULTIPLE DASH LIGHTS CAME IN. UNABLE TO TRAVEL MORE THEN 5-MPH.HAPPENED MULTIPLE TIMES IN THE FOLLOWING HOURS, TOWED TO DEALER.

MY '19 NAUTILUS IS EQUIPPED WITH THE 2.7 LITER ENGINE. WHEN ACCELERATING HARD TO MERGE ONTO THE FREEWAY OR PASSING ANOTHER MOTOR VEHICLE. THERE'S A STRONG ODOR OF VEHICLE EXHAUST. THE ROTTEN EGG SMELL TAKES OVER THE INTERIOR OF THE VEHICLE FORCING YOU TO PUT DOWN ALL THE WINDOWS TO REMOVE IT.

TL* THE CONTACT OWNS A 2019 LINCOLN NAUTILUS. UPON STARTING THE VEHICLE, THE INSTRUMENT PANEL WENT COMPLETELY BLANK AND FAILED TO FUNCTION. THE CONTACT DROVE TO STIVERS FORD LINCOLN (4000 EASTERN BLVD, MONTGOMERY, AL 36116, 334-613-5000) WHERE THEY INFORMED THE MANUFACTURER OF THE FAILURE. THE MANUFACTURER REPLIED THAT THEY WERE UNAWARE OF THE DEFECT. THE VEHICLE WAS RETURNED TO THE CONTACT UNREPAIRED. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 19V076000 (ELECTRICAL SYSTEM); HOWEVER, THE DEALER STATED THAT THE VIN WAS NOT INCLUDED. THE DEALER OFFERED NO FURTHER ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 3,500.