LINCOLN Complaints

GOT IN CAR AFTER STOPPING AT GROCERY STORE AND SMELLED GAS, THOUGHT IT MIGHT BE FROM A NEARBY GAS STATION. GOT HOME AND PARKED CAR IN GARAGE AND ABOUT AN HOUR LATER WENT IN GARAGE TO TAKE OUT TRASH. GARAGE HAD HEAVY SMELL OF GASOLINE. OPENED GARAGE DOOR, PARKED CAR OUTSIDE AND GASOLINE SMELL IN GARAGE WENT AWAY. TOOK CAR TO FORD DEALER AND CAR WAS DIAGNOSED WITH A SPLIT/LEAKING FUEL RAIL ON TOP OF ENGINE. HAD TO HAVE METAL FUEL RAIL REPLACED. *TR

TL* THE CONTACT OWNS A 2007 LINCOLN MKX. THE CONTACT STATED THAT THE FRONT DRIVER SEAT ADJUSTED FORWARD AND BACKWARD INDEPENDENTLY. IN ADDITION, ALL THE WINDOWS AND THE SUNROOF OPENED AND CLOSED INDEPENDENTLY WHEN UNLOCKING THE VEHICLE. THE CONTACT MENTIONED THAT THE FAILURES OCCURRED WHEN THE ENGINE WAS OFF. ALSO, WHILE DRIVING AT AN UNKNOWN SPEED, THE PASSENGER SIDE AIR BAG OFF WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 62,225. UPDATED 12/22/14*LJ THE CONSUMER HAS OWNED TO LINCOLN TOWN CARS THAT HAVE BOTH CAUGHT FIRE DUE TO THE IGNITION SWITCH. ONE VEHICLE CAUGHT FIRE TWICE. UPDATED 9/25/2015 *JS

DOOR AJAR (DRIVER'S SIDE) INDICATOR ILLUMINATES WHEN DOOR IS CLOSED. MULTIPLE OCCURRENCES OF THIS ISSUE ARE DOCUMENTED ON INTERNET. WHEN THIS OCCURS THE FOLLOWING SYSTEMS ARE AFFECTED: * DOOR LOCKS - CANNOT BE LOCKED FROM DRIVER OR PASSENGER AUTOMATIC DOOR LOCK BUTTON. WHEN ATTEMPTED ALL DOOR LOCKS AUTOMATICALLY UNLOCK AGAIN. AUTO LOCKING SAFETY FEATURE IS EFFECTIVELY DISABLED. WORK AROUND IS TO MANUALLY LOCK ALL DOORS. * INTERIOR LIGHTING - DOME LIGHTS (INTERIOR LIGHTING) WILL NOT TURN OFF UNTIL VEHICLE IS MOVING AT 10 MPH OR FASTER WHEN DOOR AJAR ISSUE OCCURS. VISIBILITY WHILE MANEUVERING AT LOW SPEEDS AT NIGHT IS IMPAIRED AND INCREASES POTENTIAL FOR ACCIDENTS IN AREAS SUCH AS PARKING LOTS. NO KNOWN WORKAROUND. ADDITIONALLY, WHEN REMOTELY LOCKING CAR, MARKER LIGHTS AND INTERIOR LIGHTS REMAIN ON, UNKNOWN IF EXCESSIVE BATTERY DRAIN MAY OCCUR. * SECURITY SYSTEM - KEYLESS (TOUCH) LOCKING OF AUTOMOBILE DOES NOT WORK WHEN THIS ISSUE OCCURS. USING REMOTE LOCK ACTIVATES THE ALARM SYSTEM. THIS CAUSES RANDOM FALSE ALARM ACTIVATIONS. SECURITY SYSTEM CANNOT BE USED EFFECTIVELY. WORK AROUND IS TO KEEP CAR UNLOCKED. DUE TO THE NUMBER KNOWN SYSTEMS AFFECTED BY OPEN OR CLOSED STATE OF THE CAR DOORS, IT IS POSSIBLE THAT OTHER SYSTEMS INCLUDING SAFETY SYSTEMS COULD BE AFFECTED BY INTERMITTENT DOOR AJAR SENSOR FAILURE WHILE THE VEHICLE IS IN USE. *TR

THIS IS THE FIFTH (5TH) TIME IN 6 YEARS I HAVE BROUGHT MY CAR IN FOR REPAIR OF THE AIR SUSPENSION (COMPRESSOR, RIDE HEIGHT) , ALL BUT ONE OF THOSE TIMES WAS TO THE FORD LINCOLN DEALERSHIP. IT IS CLEAR THAT FORD IS AWARE OF THE PROBLEM AS THERE ARE 10 SERVICE BULLETINS ON THE 2003 AIR SUSPENSION ALONE, AS WELL AS HUNDREDS OF COMPLAINTS ON THE INTERNET (SEE COMPLAINTS ON EDMUNDS, EVEN FORDS WEBSITE AND SEVERAL CAR FORUMS. THESE ARE OF THE LINCOLN NAVIGATOR ONLY, NOT ITS EQUIVALENT FORD EXPEDITION, WHICH ALSO HAS HOSTS OF COMPLAINTS.) MANY OF THE COMPLAINTS STATE, MUCH LIKE MY EXPERIENCE, THAT THE DEALER CANNOT EVEN FIGURE OUT THE PROBLEM. IT IS IMPOSSIBLE TO DESCRIBE TO YOU THE DANGER INVOLVED WHEN THE SUSPENSION FAILS, ESPECIALLY AT HIGHWAY SPEEDS. THE CAR BOUNCES VIOLENTLY AND BECOMES TOTALLY UNCONTROLLABLE. *TR

TL* THE CONTACT OWNS A 1991 LINCOLN TOWN CAR. THE CONTACT STATED THAT DUE TO A BRAKE FAILURE, THE VEHICLE CAUGHT ON FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 66,682.

MY ROOF-MOUNTED DVD PLAYER HAS NEVER WORKED BUT STILL MAKES NOISES WHEN CAR IS CRUNK UP OR SWITCHED OFF, MY BATTERY ALL OF A SUDDEN WENT DEAD (CAR WOULD NOT CRANK), HEADLIGHTS HAVE SHORTS IN THEM...AFTER REPLACING $100 BULBS, I FOUND OUT IF I TURN THE LIGHTS OFF AND BACK ON, THE BULB WILL COME BACK ON, CHECK PARK ASSIST LIGHT AND ALARMS COME ON EVERY TIME THE VEHICLE IS PUT IN REVERSE, AND MY SUSPENSION WILL NOT LET THE VEHICLE UP WHEN THE WEATHER IS COLD. *TR

FOR NO REASON, THE FRONT DOOR ON THE DRIVER'S SIDE WILL NOT OPEN FROM THE INSIDE. YOU HAVE TO ROLL DOWN THE WINDOW AND OPEN IT WITH THE OUTSIDE DOOR HANDLE. *TR

THE TIRES ARE ALWAYS LEAKING AIR AND THE RIMS ARE THE CAUSE OF IT. THE RIMS HAVE HAIRLINE CRACKS IN THEM. I HAVE PURCHASED SEVERAL TIRES ON THE COUNT OF THE POOR QUALITY OF THE RIMS. *TR

TL* THE CONTACT OWNS A 2002 LINCOLN TOWN CAR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH, THE AIR BAG DEPLOYED INADVERTENTLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE AIR BAG SENSOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 159,000. UPDATED 12/30/14*LJ UPDATED 05/27/2015 *JS

WITHIN A MILE OF LEAVING HOME, THE SEAT BELT LIGHT CAME ON & STARTED BEEPING. DRIVER GLANCED DOWN TO CHECK SEATBELT ONLY TO FIND THAT IT WAS COMING UNLATCHED. IN THE BRIEF SECONDS THAT IT TOOK TO GLANCE DOWN & BACK UP, DRIVER WAS ALREADY LEAVING THE ROAD AND IN A PANIC, ACCIDENTALLY HIT GAS INSTEAD OF BRAKE. CAR WAS TOTALLED. THE ONLY AIRBAG THAT DEPLOYED WAS THE STEERING WHEEL. DRIVER SUSTAINED SERIOUS TRAUMA INJURIES TO HEAD, RIBS, PELVIS, FEMUR AS WELL AS EXTENSIVE HEMATOMAS. DRIVER IS ALSO SUFFERING FROM STRESS RELATED TO ACCIDENT. DRIVER IS NOW RECOVERING WITH THE AID OF PHYSICAL THERAPY AND OTHER DEVICES FOR MOBILITY (WALKER, WHEELCHAIR, CANE, ETC.). DRIVER IS SON OF OWNER OF VEHICLE. *TR