LINCOLN Complaints

TL* THE CONTACT OWNS A 1999 LINCOLN TOWN CAR. THE CONTACT STATED THAT WHILE AT A STOP SIGN, THE ACCELERATOR PEDAL WAS DEPRESSED AND THERE WAS A LOUD ABNORMAL NOISE. THE VEHICLE HAD COLLAPSED ON THE FRONT PASSENGERS SIDE. THE VEHICLE WAS TOWED TO A PRIVATE MECHANIC. THE CONTACT STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 98V322000 (SUSPENSION). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 94,000.

TL* THE CONTACT OWNS A 1996 LINCOLN TOWN CAR. THE CONTACT STATED WHILE DRIVING 55 MPH THERE WAS SMOKE EMITTING FROM THE ENGINE. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD WHERE THE CONTACT OBSERVED THAT ANTI-FREEZE WAS COVERING THE ENGINE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, WHO STATED THAT THE INTAKE MANIFOLD WAS CRACKED AND WOULD NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 101,000. UPDATED 10/24/2014*LJ THE CONSUMER STATED THAT THE DEFECTIVE PLASTIC INTAKE MANIFOLD WAS COVERED IN A CLASS ACTION LAWSUIT. THE CONSUMER BELIEVES THAT EVEN THOUGH THE DATE OF THE COVERAGE EXPIRED THE VEHICLE SHOULD STILL BE COVERED. UPDATED 04/16/2015 *JS

TL-THE OWNS A 2013 LINCOLN MKZ. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE COLLISION WARNING INDICATOR INTERMITTENTLY ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER AND THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 4,500.LB

TL* THE CONTACT OWNS A 2004 LINCOLN TOWN CAR. THE CONTACT STATED THAT WHILE COMING TO A STOP AT 10 MPH, THEY TRIED TO STEER OUT OF THE WAY OF AN ONCOMING VEHICLE THAT HAD VEERED OUT OF IT'S LANE. WHILE ATTEMPTING TO STEER AWAY, THE VEHICLE STEERED THE OPPOSITE DIRECTION INTO A DITCH. THE PROBLEM HAD RECURRED TWO TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE DIAGNOSIS WAS THAT THE LOWER STEERING SHAFT ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

TL* THE CONTACT OWNS A 2006 LINCOLN TOWN CAR. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE SEAT BELT FAILED TO RETRACT IN ORDER TO FIT SNUGLY ACROSS THE OCCUPANT. THE DEALER STATED THAT THE SEAT BELT PRE-TENSIONER NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE DRIVER SIDE SEAT BELT PRE-TENSIONER WAS PREVIOUSLY REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 87,896. JCC UPDATED 8/22/14*CN THE VEHICLE REPAIRED. UPDATED 09/11/14

TL* THE CONTACT OWNS A 2010 LINCOLN MKZ. WHILE DRIVING IN REVERSE, THE VEHICLE ACCELERATED INADVERTENTLY. THE CONTACT CRASHED THE VEHICLE INTO A TOW TRUCK. THERE WERE NO INJURIES. AN INDEPENDENT MECHANIC REPAIRED THE ACCELERATOR PEDAL. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14E028000 (EQUIPMENT). THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

WHEN YOU ARE SLOWING DOWN FROM A SPEED OF 30 OR OVER YOU CAN FEEL THE TRANSMISSION KICK. WHEN YOU ARE STOPPING FROM REGULAR ROAD SPEEDS AND OR HIGHWAY SPEEDS THE TRANSMISSION FEELS LIKE IT IS KICKING. BEST WAY TO DESCRIBE IT IS YOU STOP AND THEN YOU FEEL A BUMP. IT IS NOT NORMAL. FEELS ALMOST LIKE A VERY HARD DOWN SHIFT ONLY BY THAT POINT YOU ARE ALREADY STOPPED. *TR

FIESTA LINCOLN MERCURY 1720 S MESA DR, MESA, AZ 85210 (480) 719-3090 IS REFUSING TO CORRECT ACTION UNDER RECALL 05S28 NHTSA CAMPAIGN NUMBER: 07V336000. ASSOCIATED DOCUMENT RCRIT-07V336-8625 LISTED THE CORRECT PART NUMBERS AND PROCEDURE FOR THE SPECIFIC VEHICLE THAT IS IN QUESTION. - SERVICE ADVISER [XXX] AT THE DEALERSHIP STATED THAT THEY WOULD ONLY INSTALL A HARNESS ON THE VEHICLE IF NOT LEAKING. FORD HAS PROVIDED SUPPLEMENTAL 14, WHICH LISTS A DIFFERENT PART NUMBER FOR BOTH LEAKING AND NOT LEAKING FOR THE AFFECTED VEHICLE, AND [XXX] WOULD NOT VALIDATE THE INFORMATION BEING PRESENTED TO HIM IN THE RECALL DOCUMENTATION. [XXX] ALSO STATED THAT THEY ARE UNABLE TO PERFORM ANY OF THE RECALLS AT THIS TIME DUE TO NO PARTS BEING IN STOCK TO PERFORM THE RECALL. - PARTS DEPARTMENT AT THE SAME DEALERSHIP ([XXX]) CONFIRMED THE PART NUMBER LISTED IN SUPPLEMENTAL 14 ARE IN FACT IN STOCK AND AVAILABLE TO PERFORM THE RECALL 05S28. 05S28 SUPPLEMENTAL 14 ATTACHMENT V PAGE 1 Q3 EXPLAINS THE USAGE OF THE SWITCH ASSEMBLY FOR THIS APPLICATION. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT STATED THAT THE KEY WAS EXTREMELY DIFFICULT TO REMOVE FROM THE IGNITION. THE CONTACT STATED THAT AFTER NUMEROUS ATTEMPTS ON SOME OCCASIONS, THE KEY COULD BE REMOVED FROM THE IGNITION. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE UNINTENDED ACCELERATED WHILE ATTEMPTING TO REMOVE THE KEY FROM THE IGNITION. THE CONTACT MENTIONED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 14E028000 (EQUIPMENT). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 42,000.

SMELLED FUEL AROUND VEHICLE ABOUT A WEEK AGO. AFTER A COUPLE DAYS AFTER SMELL STARTED, FUEL BEGAN TO LEAK & DRIP ONTO GROUND. BY NEXT DAY I LOST 1/2 TANK OF FUEL ONTO THE GROUND. TOOK TO DEALER THEY FOUND SEAM ON TANK IS CORRODED AND LEAKING. REPAIR IS $2000. TANK ALONE IS $1500. IF THESE TANKS ARE THIS COSTLY, THEY SHOULD LAST MUCH LONGER THAN 6 - 7 YEARS. THIS IS AN UNSAFE CONDITION AND OVERLY COSTLY. I AM UPSET TO FIND THIS IS A COMMON ISSUE AND IS IGNORED BY FORD AS AN ISSUE. THERE IS NO REASON FOR THE COST TO BE SO HIGH ON PART UNLESS FORD IS CONTROLLING IT. FOR JUST ABOUT ANY OTHER VEHICLE, THE TYPICAL COST FOR A TANK IS $100 TO $500. THERE IS NO SPECIAL DESIGN. IT DOES NOT COME WITH ANYTHING EXTRA. NO PUMP. NO SENSORS. IT IS A BARE TANK. THIS SHOULD BE LOOKED INTO CLOSELY AND FOMOCO HELD RESPONSIBLE AND RECALLS SHOULD BE SENT ON THESE VERY UNSAFE VEHICLES. *TR