LINCOLN Complaints

TL* THE CONTACT OWNS A 2006 LINCOLN TOWNCAR. THE CONTACT STATED THAT SHE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V385000 (STEERING) AND ATTEMPTED TO HAVE THE VEHICLE REPAIRED BUT WAS INFORMED BY THE DEALER THAT THE PARTS WERE UNAVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND THE PARTS WERE ORDERED. THE CONTACT WAS STILL AWAITING REPAIRS. THE VIN WAS UNAVAILABLE. THE CONTACT DID EXPERIENCE A FAILURE.

WAS DRIVING DOWN THE ROAD ABOUT TO MERGE ONTO THE FREEWAY WHEN I NOTICED THE "POWER STEERING ASSIST FAULT" MESSAGE IN THE DISPLAY CENTER AND MY ELECTRONIC POWER STEERING HAD SHUT OFF. IT WAS A 20 MILE DRIVE HOME WITH NO POWER STEERING IN BELOW FREEZING TEMPERATURES. HAD I BEEN DRIVING AT A MORE BUSY TIME, I MIGHT HAVE HAD A COLLISION WITH ANOTHER VEHICLE. *TR

2006 LINCOLN TOWN CAR. CONSUMER WRITES IN REGARDS TO CONTACTED DEALERSHIP SEVERAL TIMES TO HAVE RECALL COMPLETED. *SMD THE CONSUMER STATED IT HAS BEEN OVER 2 MONTHS, AND THE PARTS IS STILL NOT AVAILABLE. RECALL# 13V385000.

OUR 05 LINCOLN NAVIGATOR WE JUST PURCHASED ABOUT 7-8 MONTHS AGO. THE RETRACTABLE RUNNING BOARDS BROKE ON THE DRIVER SIDE REAR IN THE SWIVELING BUSHING AREA. THE STRUCTURE CRACKED AND WOULD NOT HOLD IT UP. I GOT TOLD THERE ARE NO PARTS AVAILABLE FOR THIS AND ITS $3,000.00 FOR A NEW RUNNING BOARD. I AM SUPER UPSET, ESPECIALLY BECAUSE I PURCHASED THIS VEHICLE FOR MY WIFE'S DAYCARE, AND WHILE ONE OF THE CHILDREN STEPPED UP ON IT, IT BROKE; THEREFORE THEY FELL ON THE GROUND TWISTING THEIR ANKLE. I CAN'T AFFORD TO SPEND $3K ON A NEW RUNNING BOARD. I THINK ITS INSANE THAT THERE IS NOT REPLACEMENT PARTS FOR THIS. I CANT GET THE KIDS IN AND OUT ON THE DRIVER SIDE NOW. I AM SO UPSET. WHY HASN'T SOMEONE FIXED THIS. SOUNDS LIKE IT HAPPENS TO ALL OF THEM IN THIS YEAR RANGE. NO ONE CAN AFFORD TO FIX THEM. *TR

TL* THE CONTACT OWNS A 2008 LINCOLN TOWN CAR. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 13V385000 (STEERING) AND STATED THAT THE PART WAS UNAVAILABLE TO PERFORM THE REPAIR ON THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

BEGINNING ON A COLD MORNING THE STEERING FELT OFF, LIKE IT NEEDED MORE EFFORT TO TURN AT TIMES. THE STEERING ALSO FAILED TO RETURN TO CENTER ON ITS OWN, INDICATING A POSSIBLE SEIZED UP UNIVERSAL JOINT IN THE STEERING SHAFT. I REMOVED THE STEERING SHAFT AND FOUND THE UNIVERSAL JOINT SEIZED AND VERY DIFFICULT TO MOVE WHICH CAUSED MY DIFFICULT STEERING. THERE IS A RECALL FOR THIS SAME ISSUE ON NEWER TOWN CARS, WHY DOES THIS NOT COVER MINE? *TR

SUSPENSION GOES OUT FREQUENTLY FOR OVER 2 YEARS AND EVERYTHING HAS BEEN CHECKED OUT AND FORD SAYS NOTHING IS WRONG AFTER EACH REPAIR. I DON'T UNDERSTAND THE RULES TO GETTING A VEHICLE REPLACED BUT MY CONCERNS ARE ABOVE AND BEYOND THE RULES AND SHOULD BE CONSIDERED FOR OUR SAFETY AND WELL BEING. WE HAVE BEEN IN THE SHOP AT LEAST 7-10 TIMES DURING THIS TIME. ALL GOES BACK TO SAME ISSUE - SUSPENSION IN JUNE OF 2009 WE PURCHASED A 2006 LINCOLN NAVIGATOR FOR NEARLY $30,000, WITH THE UNDERSTANDING THAT IF WE TOOK REASONABLE CARE OF THE CARE THAT THIS WOULD BE A DEPENDABLE,RELIABLE VEHICLE FOR OUR FAMILY OF 5. SINCE EARLY 2010 WE HAVE HAD NOTHING BUT ONGOING PROBLEMS WITH THE SUSPENSION SYSTEM IN THIS CAR. WE HAVE GONE NEARLY TWO MONTHS AND $4,000 IN CAR BILLS DURING THIS TIME DRIVING OTHER CARS FROM DEALERS WHILE THEY HAVE BEEN WORKING ON OUR VEHICLE. STARTED WITH BUYING A NEW CONTROL MODULE, THEN RIDE HEIGHT SENSORS, AND ON TO THE LATEST BUYING A NEW AIR COMPRESSOR. CAR BROKE DOWN ON VACATION AND THEY SAID CONTROL MODULE (WHICH WAS JUST REPLACED) AND NEEDED TO ORDER IT SO WE WOULD HAVE BEEN STRANDED IN FLORIDA FOR NEARLY A WEEK AND THIS WOULD HAVE BEEN THE 3RD NEW CONTROL MODULE PUT INTO OUR CAR. SO FORD PUMPED US UP WITH AIR AND PUT SOMETHING IN CAR FOR NEARLY $700 AND ENSURED US THAT WILL GET US BACK TO MICHIGAN SAFELY UNTIL WE COULD GET THE NEW MODULE. MADE IT 2 HOURS INTO OUR TRIP AND THE SUSPENSION DROPPED OUT ON US AGAIN. BEEN NEARLY 2 YEARS WITH THE SAME ISSUE. OUR CAR HAS JUST BEEN TAKEN BACK IN TODAY 1/20/2014 BECAUSE OF THE SAME ISSUE. IT BROKE DOWN ON US ON OUR WAY TO A WORK FUNCTION THIS TIME, SO I MISSED WORK AND WE DEALT WITHOUT HAVING CAR AGAIN. GOT NEW AIR COMPRESSOR FOR $900 AND IT WORKED FOR A WEEK THIS TIME. BOTTOMED OUT AGAIN AND THEY SAID EVERY TEST PERFORMED FINE AGAIN. WHEN WILL FORD/LINCOLN LISTEN AND TAKE ACTION RUNNING OUT OF MONEY. *TR

THE HEADLIGHT ASSEMBLY REFLECTIVE COATING HAS ALL CLOUDED AND FLAKED OFF CAUSING HIGHLY UNSAFE NIGHT TIME DRIVING CONDITIONS. THIS IS AN EXTREMELY COMMON ISSUE WITH THE MARK VIII FOR MODEL YEARS 93-96 WITH THE STANDARD HALOGEN HEADLAMPS. FORD MOTOR CO. IS AWARE AND SHOULD BE RESPONSIBLE FOR REPAIR / REPLACEMENT OF THE AFFECTED PARTS. *TR

THE INTERIOR DOOR LOCK WITHIN THE PANEL BROKE OFF ON THE DRIVERS SIDE & THE CLIPS BROKE OFF ON THE PASSENGERS SIDE. PER LINCOLN WE WILL NEED TO REPLACE THE WHOLE PANEL. THEY NO LONGER MAKE THE PANEL NOR CAN WE FIND IT AT ANYWHERE ELSE. LINCOLN OFFERED TWO SITES TO TRY AND LOCATE HOWEVER THEY DO NOT HAVE THIS PART EITHER. THE CAR HASN'T EVEN HIT 10 YEARS FOR US AND LINCOLN OFFERS NO SOLUTION. THE CAR RUNS OK BUT IT'S A BIT EMBARRASSING THAT WE CANNOT OPEN THE DOOR WITHOUT THE PANEL FALLING DOWN. I BELIEVE THIS IS A BAD BUSINESS TRANSACTION FROM THE MANUFACTURER AND HAD WE KNOWN WE WOULD GET THIS TYPE OF SERVICE WE WOULDN'T OF BOUGHT THIS MAKE OF CAR. *TR

CAR WAS PARKED IN THE DRIVEWAY. HAD NOT BEEN RUNNING OR STARTED IN OVER A WEEK. SPONTANEOUSLY CAUGHT FIRE AND BURNED UP. VEHICLE IS TOTALED AND OUR GARAGE AND FRONT FASCIA RECEIVED FIRE AND WATER DAMAGE. *TR