LINCOLN Complaints

View complaints related to LINCOLN. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2012 LINCOLN MKX
    - EASTOVER, SC

    VEHICLE POWER & COMPUTER FAILED (SHUT OFF) WHILE DRIVING AT 40 MPH IN CLEAR WEATHER. *TR

    Source: NHTSA WEB SITE
  • 1999 LINCOLN NAVIGATOR
    - COWETA, OK

    TL* THE CONTACT OWNS A 1999 LINCOLN NAVIGATOR EQUIPPED WITH NATIONAL A/S COMMANDO TIRES, SIZE: 245/75/16 (N/A). THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE REAR PASSENGER'S SIDE TIRE SEPARATED FROM THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE TIRE WAS NOT REPLACED. THE FAILURE MILEAGE OF THE TIRE AND THE VEHICLE WAS 6,500. THE VIN WAS NOT AVAILABLE. *TR

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2008 LINCOLN TOWN CAR
    - HILLSBORO BEACH , FL

    TL* THE CONTACT OWNS A 2008 LINCOLN TOWN CAR. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE VEHICLE SUDDENLY ACCELERATED. THE CONTACT SHIFTED THE VEHICLE INTO PARK TO STOP THE ACCELERATION. THE VEHICLE DID NOT STOP AND CRASHED THROUGH A BARRIER. THE CONTACT WAS NOT INJURED DURING THE CRASH. THE VEHICLE WAS DESTROYED. THE CONTACT DID NOT CALL THE MANUFACTURER AND THE VEHICLE WAS NOT INSPECTED TO DETERMINE THE CAUSE OF THE FAILURE. THE FAILURE MILEAGE WAS 61,000. THE VIN WAS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2009 LINCOLN MKZ
    - MADERA, CA

    I OWN A 2009 LINCOLN MKZ WITH ONLY 22,067 MILES ON IT AND THE ELECTRIC COOLING FAN MODULE WENT OUT. I WAS GOING 10 MPH WHEN STEAM STARTED COMING OUT FROM RIGHT FRONT SIDE OF HOOD. I HAD THE CAR TOWED TO A REPAIR SHOP (ON A SUNDAY AND 200 MILES AWAY FROM HOME). WHEN CAR WAS INSPECTED ON SUNDAY, 7/21/13, THE THERMOSTAT AND COOLANT WAS REPLACED. AFTER TESTING, THE CAR STILL OVERHEATED. I HAD TO LEAVE THE CAR OVERNIGHT. ON MONDAY, JULY 22, 2013 THE TESTING RESUMED AND IT WAS DETERMINED THAT THE ELECTRIC COOLING FAN MODULE HAD FAILED. REPAIR SHOP HAD TO ORDER PART FROM A LINCOLN DEALER (25 MILES AWAY). THE PART WAS DELIVERED ON TUESDAY, JULY 23, 2013. AFTER REPLACEMENT OF THIS PART ($1,583.73) THE CAR WAS TESTED AND AVAILABLE FOR PICKUP ON WEDNESDAY, JULY 24, 2013. ON THURSDAY, JULY 25, 2013, MY NEPHEW DROVE FROM CLOVIS, CA. TO PISMO BEACH, CA. AND PICKED UP MY CAR. I AM 72 YEARS OLD AND HAVE PURCHASED LINCOLN PRODUCTS FOR YEARS AS IT HAS BEEN A RELIABLE PRODUCT FOR ME. I WAS 200 MILES AWAY FROM HOME (CLOVIS, CA.) WHEN THE CAR FAILED. SINCE I AM ON DIALYSIS 3 TIMES A WEEK (MONDAY-WEDNESDAY-FRIDAY), I HAD NO CHOICE BUT THE INCUR THE COST OF A RENTAL VEHICLE TO GET ME BACK HOME FOR MY DIALYSIS CARE ON MONDAY. IT IS VERY DISAPPOINTING TO ME THAT A 4 YEAR OLD CAR WITH ONLY 22,067 MILES ON IT, HAD THIS KIND OF FAILURE. I WOULD NOT EXPECT THAT FROM A LINCOLN PRODUCT. *TR

    Source: NHTSA WEB SITE
  • 2006 LINCOLN ZEPHYR
    - CONCORD, NC

    IN NOVEMBER OF 2011, THE CAR BEGAN TO STUTTER AND STALL WITHOUT WARNING. THE ENGINE LIGHT CAME ON AND THE CAR INSTANTLY CUT OFF. THE PCM AND IGNITION COILS WERE REPLACED AT THE FORD DEALERSHIP. IN JULY OF 2013 WHILE DRIVING ON THE HIGHWAY, THE CAR BEGAN TO STUTTER AND IT CUT OFF. THE CAR WAS TAKEN BACK TO THE DEALERSHIP AND GIVEN THE SAME DIAGNOSIS. *TR

    Source: NHTSA WEB SITE
  • 2011 LINCOLN MKT
    - COMMACK, NY

    CPSC: I1370188A. 2011 LINCOLN MKT. CONSUMER STATED THE REAR DOOR LOCKS DO NOT ALLOW THE DOORS TO BE OPENED BY THE PASSENGERS UNLESS THE DRIVER UNLOCKS THE DOORS BY PUSHING THE REAR DOOR RELEASE. *LN

    Source: NHTSA VEHICLE OWNERS QUESTIONNAIRE
  • 2004 LINCOLN NAVIGATOR
    - MCGUIRE AIR FORCE BASE, NJ

    TL* THE CONTACT OWNS 2004 LINCOLN NAVIGATOR. THE CONTACT STATED THAT THE FRONT SUSPENSION FAILED AND CAUSED THE FRONT END TO REST ON THE TIRES. THE VEHICLE WAS TAKEN TO THE MECHANIC FOR INSPECTION, WHO ADVISED THE CONTACT THAT THE FRONT SUSPENSION SENSOR FAILED. THE VEHICLE WAS THEN TAKEN TO THE DEALER FOR REPAIR, WHO REPLACED THE FRONT SUSPENSION SENSOR HOWEVER, THE FAILURE RECURRED WHILE THE CONTACT WAS DRIVING 55 MPH. THE VEHICLE WAS TAKEN BACK TO THE DEALER, WHO ADVISED THAT THE AIR COMPRESSOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 90,100 AND THE APPROXIMATE FAILURE MILEAGE WAS 91,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2013 LINCOLN MKZ
    - MONROE, NJ

    2013 LINCOLN MKZ. CONSUMER WRITES IN REGARDS TO A PROBLEM WITH THE VEHICLE ELECTRIC PARKING BRAKE SYSTEM. *SMD THE CONSUMER STATED THE DAY HE AND HIS WIFE PICKED UP THE VEHICLE, THERE WAS A MESSAGE ON THE INSTRUMENT CLUSTER THAT READ PARK BRAKE LIMITED FUNCTION SERVICE REQUIRED. THE CONSUMER WAS INFORMED THERE WAS NOTHING WRONG AND THE MESSAGE WOULD RECYCLE AND WOULD NOT APPEAR AFTER A DAY OR SO. THE CONSUMER TOOK THE SALESMAN AT HIS WORD AND DROVE AWAY. THE WARNING DID NOT GO AWAY AND THE VEHICLE WAS TAKEN TO THE DEALER. IT WAS DETERMINED, THERE WAS A PROBLEM WITH THE VEHICLE, AND THE SERVICE MANAGER EXPLAINED THAT THE FAULT WAS WITH THE ELECTRIC PARKING BRAKE SYSTEM AND IT ALSO ADVERSELY IMPACTED THE ANTI-LOCK BRAKE SYSTEM.

    Source: CONSUMER LETTER
  • 2004 LINCOLN LS
    - FT WASHINGTON, MD

    TL- THE CONTACT OWNS A 2004 LINCOLN LS. THE CONTACT STATED THAT WHEN DRIVING AT VARIOUS SPEEDS, THE VEHICLE BEGAN TO SHAKE VIOLENTLY, THE ECT ENGINE FAIL SAFE MODE WARNING LIGHT ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE THROTTLE BODY WOULD NEED TO BE REPLACED, AND THE TCM WOULD NEED TO BE REPROGRAMMED. THE VEHICLE WAS REPAIRED HOWEVER, TWO WEEKS LATER THE FAILURE RECURRED. THE VEHICLE WAS RETURNED TO THE DEALER AND THE CONTACT WAS INFORMED THAT THERE WAS A COIL FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 122,448. KMJ

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 LINCOLN MKX
    - KYLE, TX

    TRIED TO TAP THE BRAKES TO TAKE THE CRUISE CONTROL OFF AND IT WOULDN'T DISENGAGE. TAPPED HARDER AND THEN STOMPED ON THE BRAKE TO RELEASE IT AND STOP FROM HITTING THE CAR IN FRONT OF ME. AFTER THAT, IT WAS VERY HARD TO MAKE THE BRAKES WORK. TOOK IT A FORD DEALER WHILE IT WAS STILL UNDER WARRANTY AND THEY CLAIMED THEY COULDN'T DUPLICATE IT. FINALLY TOOK IT TO A LINCOLN DEALER AFTER THE 50K MILE WARRANTY EXPIRED AND THEY MADE ME PAY FOR A NEW BRAKE BOOSTER. NOW THE CAR WON'T START EVERYTIME BECAUSE IT SAYS THE BRAKE ISN'T DEPRESSED, BUT OF COURSE, IT WAS! *TR

    Source: NHTSA WEB SITE